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Finance Liaison Officer

Australia, Norwest · Job Posted May 04, 2026
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Job Description

Your Next Opportunity Clarendon Homes, part of the Campbell Property Group (CPG) — one of Australia’s leading residential construction and property development companies — is seeking an experienced Finance Liaison Officer to join our growing Finance team at Norwest. In this role, you’ll support customers through the financial aspects of their home building journey, acting as a key connection between customers, lenders, brokers and internal teams. You’ll also manage the accounts process ensuring payments and progress claims are handled accurately and efficiently. This is a fantastic opportunity to contribute to a collaborative, customer-focused team within a trusted home building brand. What you’ll do Engage with customers to understand their financial position and discuss funding requirements for their home build. Provide guidance on construction loans, including progress payment structures and lender requirements. Liaise with lenders and mortgage brokers to support customers through finance approval and construction loan processes. Work closely with pre-construction teams to ensure finance arrangements align with contract and construction timelines. Assist with monitoring finance approvals and identifying potential delays or risks to project commencement. Accounts processing, including allocating customer payments, invoicing progress claims, and following up outstanding balances as well as other ad hoc duties. Maintain clear communication with customers to ensure they understand financial obligations throughout the building journey.

Job Responsibility

  • Support customers through the financial aspects of their home building journey
  • Act as a key connection between customers, lenders, brokers and internal teams
  • Manage the accounts process ensuring payments and progress claims are handled accurately and efficiently
  • Engage with customers to understand their financial position and discuss funding requirements for their home build
  • Provide guidance on construction loans, including progress payment structures and lender requirements
  • Liaise with lenders and mortgage brokers to support customers through finance approval and construction loan processes
  • Work closely with pre-construction teams to ensure finance arrangements align with contract and construction timelines
  • Assist with monitoring finance approvals and identifying potential delays or risks to project commencement
  • Accounts processing, including allocating customer payments, invoicing progress claims, and following up outstanding balances as well as other ad hoc duties
  • Maintain clear communication with customers to ensure they understand financial obligations throughout the building journey

Requirements

  • Experience as a Finance Liaison Officer (or similar customer-facing finance role) in residential construction
  • Understanding of residential construction loans and progress payment structures and lender requirements
  • Experience managing accounts: allocate payments, invoice progress claims, and follow up outstanding balances
  • Strong communication skills with the ability to confidently discuss financial matters with customers
  • Understanding of residential construction loans and progress payment processes
  • Experience working with lenders, mortgage brokers, or finance processes in a related industry
  • Strong organisational skills and attention to detail while managing multiple tasks
  • Customer-focused with the ability to manage multiple stakeholders
  • Accounting software experience would be highly regarded

What we offer

  • Competitive base salary
  • Health and wellbeing perks – gym discounts, health insurance, annual nutrition & fitness check-ins
  • Retail discounts across travel, groceries, and lifestyle
  • Savings on home builds, trades, suppliers, and utilities
  • Ongoing learning and development through the CPG Academy
  • Generous leave – including parental, birthday, volunteer, and community service leave
  • Wellbeing support for you and your family (EAP, financial coaching, health programs)

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