Finance Intern

• Manages and collects on an assigned A/R portfolio across multiple business segments
• Researches and reconciles customer accounts, using several systems and tools
• Ensures timely payment of HP receivables and resolution of customer issues preventing payment
• Develops and maintains strong working relationships with partners and customers
• Minimize HP's bad debt through early identification of 'at risk' receivables
• Understands and manages system strategies to maximize collection aging goals and Days Sales Outstanding (DSO)
• Execute daily collections strategies by effectively using collection tool GetPaid
• Complete routine collection calls to determine payment status of accounts
• Establish a sound business relationship with assigned customers
• Set follow up calls and send dunning letters/e-mails/faxes (as needed)
• Prioritize work load to meet performance objectives
• Manage workload with minimal supervision
• Manage a demanding assigned portfolio effectively
• Understand customer infrastructure, processes, and identify appropriate contacts
• Identify at-risk customers to Manager and/or Credit
• Perform in position with understanding of company/department polices, procedures, and compliance rules
• Provide exceptional customer service
• Escalate/engage issues to appropriate internal ownership level
• Identify & document customer disputes timely
• Communicate customer issues effectively via defined processes to internal partners
• Identify root causes of delinquency and recommend or implement a workable solution
• Identify bad debt or disputed receivables to be written off
• Process refunds to customers per policy
• Minimize rework and improve payment cycle times

• Able to commit minimum 5 months
• Manages and collects on an assigned A/R portfolio across multiple business segments
• Researches and reconciles customer accounts, using several systems and tools
• Ensures timely payment of HP receivables and resolution of customer issues preventing payment
• Develops and maintains strong working relationships with partners and customers
• Minimize HP's bad debt through early identification of 'at risk' receivables
• Understands and manages system strategies to maximize collection aging goals and Days Sales Outstanding (DSO)
• Execute daily collections strategies by effectively using collection tool GetPaid
• Complete routine collection calls to determine payment status of accounts
• Establish a sound business relationship with assigned customers
• Set follow up calls and send dunning letters/e-mails/faxes (as needed)
• Prioritize work load to meet performance objectives
• Manage workload with minimal supervision
• Manage a demanding assigned portfolio effectively
• Understand customer infrastructure, processes, and identify appropriate contacts
• Identify at-risk customers to Manager and/or Credit
• Perform in position with understanding of company/department polices, procedures, and compliance rules
• Provide exceptional customer service
• Escalate/engage issues to appropriate internal ownership level
• Identify & document customer disputes timely
• Communicate customer issues effectively via defined processes to internal partners
• Identify root causes of delinquency and recommend or implement a workable solution
• Identify bad debt or disputed receivables to be written off
• Process refunds to customers per policy
• Minimize rework and improve payment cycle times

Accountability, Action Planning, Active Learning, Active Listening, Bias, Business, Calendar Management, Coaching, Computer Literacy, Creativity, Critical Thinking, Design Thinking, Empathy, Follow-Through, Group Problem Solving, Growth Mindset, Intellectual Curiosity, Long Term Planning, Managing Ambiguity, Office Administration, Policy and procedures, Recordkeeping, Risk Assessment, Service And Support Planning

• Health & Wellbeing
• Personal & Professional Development
• Unconditional Inclusion