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Finance Helpdesk Coordinator

https://www.wellsfargo.com/ Logo

Wells Fargo

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Location:
Philippines , Taguig City

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Category:
Finance

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Wells Fargo is seeking a Finance & Accounting Coordinator (Helpdesk Coordinator) to be part of our Finance & Controllers team. We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow.

Job Responsibility:

  • Support less experienced staff to drive overall effectiveness of team in preparing data and assisting in research on product line, operational, and strategic planning
  • Provide feedback and present ideas for improving or implementing processes and tools
  • Perform complex operational tasks, assist with research of financial, operating and economic data analyses testing, resolution of problems
  • Apply understanding of risk management requirements and compliance for finance area
  • Provide interpretation of procedures to less experienced staff
  • Escalate non-routine questions to more experienced management
  • Interact with Finance team, functional area and business partners on a wide range of information
  • Responsible for monitoring the completion and resolving any issues that occur within the processing of batched jobs under Portfolio STP in both SIMCORP applications
  • Responsible for validation of static data maintenance in SIMCORP and checking of the completion of control reports
  • Perform General Cost (GenCost) transactions validation daily to ensure that all transactions have appropriate documentation and approvals archived
  • Perform ongoing and ad hoc user testing of SimCorp and products (in test environments) to ensure systems and products are valid and operate without issues after implementation
  • Send status update as often as required, via SharePoint announcements
  • Responsible for the regular confirmation of system activity cycles
  • Responsible for tickets monitoring and maintenance of ALM ticket cycles - ticket creation via email requests
  • maintenance via mailbox monitoring, troubleshooting, issue analysis, coordinate for corrective actions
  • closure upon completion. Reviews QC Tickets for daily and weekly production verification and request approval from the onsite leaders
  • Generate daily and monthly reports for various SOA teams
  • Responsible for overnight reports monitoring which includes troubleshooting error scripts, run-date setups for monthly reports, product authorization, quarterly audits, and ad hoc tasks
  • Performs business analysis to help define solution options and recommendations for resolution of problem tickets and project subject matter, including pros/cons and rationale for recommendations
  • Participates in information exchange with business, project manager and IT to identify, gather, and document both high-level and detailed business requirements.

Requirements:

  • 2+ years of Finance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • Candidate must be a graduate of a bachelor's degree or higher
  • Candidate must have 2+ years of relevant experience and must be knowledgeable in accounting for capital markets operations (trade settlement standards, custody operations, portfolio management strategies) and understands computer/system jargons and processes
  • Excellent problem solving, analytical and technical skills with ability to apply critical judgment and come up with effective decisions
  • Strong verbal and written communication skills and proficiency for detailed documentation with ability to validate work
  • High proficiency with Microsoft Excel and ability to maximize use of formulas and functions to streamline reporting needs
  • Ability to adapt to a fast-paced environment and perform under pressure with a high motivation and able to meet stringent deadlines with strong sense of urgency and results and detail orientation
  • Ability to plan, prioritize and execute a body of work with minimal supervision
  • Exceptional research and exception handling skills
  • Flexibility to work in night shifts, or weekends/holidays if deemed necessary by the business
  • Possess an impeccable reputation for integrity, accuracy, consistency and business acumen.

Additional Information:

Job Posted:
January 29, 2026

Expiration:
February 09, 2026

Employment Type:
Fulltime
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