This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Director, Finance – Consumer Operations. We are seeking a Director of Finance to provide strategic financial leadership for Consumer Operations, a critical pillar of the Consumer Bank. This is a high-impact, highly visible leadership role responsible for shaping financial strategy, driving disciplined execution, and influencing enterprise-level outcomes across multiple business lines. This role goes beyond traditional FP&A. The Director will serve as a trusted advisor to senior leaders, owning multiyear financial planning, cost transformation, performance management, and data-driven decision-making. The position plays a meaningful role in the Consumer Bank’s enterprise transformation agenda, including the “Reimagine the Bank” initiative, helping modernize how the bank operates, invests, and delivers value to customers. The Director will lead and develop a team of experienced finance professionals and partner closely with Operations, Product, Technology, and Enterprise Finance to translate strategy into measurable outcomes.
Job Responsibility:
Own financial strategy for Consumer Operations, ensuring alignment with Consumer Bank priorities, enterprise objectives, and long-term value creation
Act as a strategic thought partner to senior Operations leadership, influencing decisions related to investment, efficiency, capacity, and operating model design
Provide executive-ready insights and recommendations to leadership forums, including board-level and enterprise governance discussions
Represent Finance in enterprise-wide initiatives and transformation programs impacting Consumer Operations
Serve as a core Finance leader supporting the Consumer Bank’s “Reimagine the Bank” initiative
Lead the development of multiyear financial plans, incorporating macroeconomic scenarios, productivity assumptions, and business growth strategies
Establish and oversee a metrics-driven performance management framework that enables proactive decision-making
Oversee monthly close, forecasting, and reporting processes, ensuring accuracy, timeliness, and executive-level storytelling
Champion modernization of finance processes through automation, analytics, and improved data availability
Own budgeting processes across multiple Consumer Operations business lines, ensuring alignment with strategic priorities
Lead, coach, and develop a team of high-performing finance professionals
Requirements:
Bachelor’s degree in Finance, Accounting, or related field
Progressive experience in financial services, with strong exposure to banking operations
Demonstrated success leading complex financial initiatives with enterprise-level impact
Proven ability to influence senior leaders and drive outcomes in highly matrixed environments
Advanced Excel skills
experience with Hyperion Essbase and Dodeca strongly preferred
Exceptional analytical, communication, and executive-presence skills
Nice to have:
Experience supporting large-scale transformation or modernization initiatives
Familiarity with regulatory and compliance frameworks
Experience with internal platforms such as Fuel50, Learning Hub, and Visio
Lean Six Sigma Green or Black Belt
Chartered Financial Analyst (CFA)
AI-enabled finance and automation
Enterprise data strategy and governance
Agile finance transformation
Inclusive and adaptive leadership
Ability to navigate ambiguity and drive clarity at scale