Finance & Data Manager Job at JLL (Birmingham)

Job Description

Join one of the UK's most iconic retail destinations as Finance & Data Manager for Bullring & Grand Central, Birmingham's premier shopping destinations. As Finance & Data Manager, you will play a pivotal role in driving the financial performance and strategic insights that keep these bustling retail environments at the forefront of the UK shopping landscape. Working within a dynamic property management environment, you will combine traditional finance expertise with cutting-edge data analytics to support decision-making across operations, leasing, marketing, and asset management. This role offers an exceptional opportunity to work with one of the UK's leading retail property portfolios, you will be instrumental in translating complex data into actionable insights that enhance both tenant success and customer experience across these award-winning destinations. Based in Birmingham with excellent transport links you will contribute to maintaining Bullring & Grand Central's position as a benchmark for retail excellence.

Job Responsibility

Ownership, accountability and responsibility for data and finance within the Destination
Contribute to and take active role as member of Management Team
Management of the service charge & car park budgets producing accurate financial reports to specific deadlines
Ensure effective management of car park financial performance and reporting in collaboration with the senior management team
Understand the P&L components of the car park budget
Present concepts /initiatives to contribute to efficient running of the business
Deliver and report on car park net income targets as outlined in the business plan
Drive additional income generation via commercialisation activities in conjunction with the client’s commercial team and optimisation of net operating car park income
Reconcile car park income reports and ensure cash collections are collected and reported in line with the KPI’s and scope service
Monthly expenditure reporting of budget and completion of FVR’s
Service charge management and reporting including processing of invoices, budgeting, expenditure, and reconciliation
Support the Destination Director in the preparation of the service charge budget
Maintenance of budget expenditure and records, invoice/purchase order tracking and reporting of expenditure
To report to the Client as required, and in the Destination Director or Operations Manager’s absence, prioritising their requests and always ensuring a professional response
Oversee management of Proactis, footfall and car park information systems to support the production timely and accurate accounts and statistical returns
Manage the year end audit process and provide information to auditors within the specified KPI’s and scope service
To deputise during the absence of the Destination Director or Operations Manager
Compliance with all Company procedures to include financial and administration duties
To develop and maintain strong positive relationships with key business and community contacts
Compilation of regular reports to the Destination Director and Client
Development and implementation of procedures to gain greater efficiency and savings to all areas of the service charge
Support with Health and Safety systems, ensuring compliance with relevant legislation
Attend Occupier Meetings and record any meeting notes or actions
Ensure H&S platforms, permits, CAFM systems, Sharepoint and all other management platforms are kept up to date and actions managed appropriately
Support the Destination Director and Operations Manager in overseeing all accident and incident reporting, including insurance and statutory forms and procedures
Responsibility for all system updates and reporting functions
Assist the Destination Director and Operations Manager in ensuring all the third-party contractor staff and tenants are aware of H&S procedures and are compliant with appropriate Destinations procedures
Manage the progression of potential and actual insurance claims with the Operations Manager, including reporting Riddor's to HSE where appropriate within National guidelines
Support the Destination Director & Operations Manager to ensure all systems/audit requirements so that the Destinations complies with the policy on energy procurement, Health & Safety (ISO45001) and environmental management (ISO14001) and utility costs are managed effectively without compromising the quality of service provided
Prepare all supporting documentation for audits in accordance with audit deadlines and liaise with auditors throughout to successful completion
The Finance & Data Manager, in collaboration with the Destination Director, Operations Manager and Property Manager, will provide accurate and timely compilation of accounting, turnover, trading, car park and footfall and benchmarking data for the presentation of monthly reports and documentation for the Landlord and respective parties
formal recommendations and reports as required to support strategic and management recommendations
KPI reporting against agreed best practice compliance targets as required
and minutes of meetings and circulate as agreed
Maintain positive relationship with both internal colleagues and external organisations
Accurately collate statistics, identifying trends for business use and provide informative reports for effective internal and external reporting, maintaining a consistent approach to all information leaving site
Ensure effective operational communication through meetings, handovers and reporting
Attend daily Operations Meetings, weekly Finance meetings, monthly contractor and other meetings as required
Adopt the Company policy within the area of corporate responsibility to ensure an integrated way of working through the on-site teams and day-to-day operations in order to create and maintain this ethos
Provide the highest level of customer service to tenants, visitors and customers and assist others to maintain these standards throughout the shopping centre
Build and maintain excellent working relationships with retailers throughout the Centre
Respond promptly to short term operational problems and assist in their resolution
Assist in championing the asset and ensuring that any issues arising that impact on the Building are escalated and managed effectively
Keep the Destination Director and the Operations Manager up to date with any potential issues and opportunities
Develop strong relationships with the client, key contacts, other Destinations, Shopping Centres and Senior Managers
Any other duties deemed necessary by the company

Requirements

Preferably professional accounting qualifications (such as AAT or CIMA)
a relevant degree (UK), or equivalent credentials demonstrating financial knowledge and skill
Experience in leading, coaching, and developing team members
Experience of budget management
Experience of P&L management
Relevant Degree standard
Proficient decision maker
Experience of presenting
Ability to innovate & implement new systems and processes to enhance efficiency
Knowledge of GDPR
Strategic planning ability
Effective communicator at all levels with ability to influence
Exceptional analytical and reporting skills
Team Player
High IT literacy including MS Office platforms
Organised and meticulous

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Finance & Data Manager

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