Finance Customer Service Intern, Hewlett Packard Enterprise

Hewlett Packard Enterprise

Location:
Malaysia, Kuala Lumpur

Category:
Office Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Finance Customer Service Intern role at Hewlett Packard Enterprise. This is an onsite position where you will primarily work from an HPE partner/customer office. The role involves processing financial requests, ensuring accuracy in bookings and transactions, driving process efficiencies, and maintaining compliance with company policies and procedures.

Job Responsibility:

Process requests in Microsoft D365 Internal Work Request
Clear manual and error bookings in Booking queue
Perform Corrections, Amendments, Novation, Restructure, Buy-out and Extensions
Adopt Paperless Invoicing (PIP)/SendMe
Drive organizational and process efficiencies
Ensure compliance of SOA when processing transactions
Use correct charge types and tax rates
Process Direct Debit accurately and timely
Ensure invoices are accurate and sent timely
Upload invoices into Customer's Portal
Adhere to Manual Invoice policy

Requirements:

Able to commit minimum of 5 months
Able to start Jan/March 2026
To ensure that all requests in Microsoft D365 Internal Work Request are processed accurately
To ensure that all manual and error bookings in Booking queue are cleared
Ensure Zero errors when performing Corrections, Amendments, Novation, Restructure, Buy-out and Extensions
To ensure adoption of Paperless Invoicing (PIP)/SendMe where applicable
To drive organizational and process efficiencies
Ensure 100% compliance of SOA when processing transactions
Ensure Usage of correct charge types
Ensure correct usage of Tax rates
Ensure accuracy and timely processing of Direct Debit
Ensure that invoices are accurate and sent in timely manner
Uploading invoices into the Customer's Portal where applicable
Adhere to Manual Invoice policy

Nice to have:

Accountability
Action Planning
Active Learning
Active Listening
Bias
Business
Calendar Management
Coaching
Computer Literacy
Creativity
Critical Thinking
Design Thinking
Empathy
Follow-Through
Group Problem Solving
Growth Mindset
Long Term Planning
Managing Ambiguity
Office Administration
Policy and procedures
Recordkeeping
Risk Assessment
Service And Support Planning

What we offer:

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment
Comprehensive suite of benefits supporting physical, financial and emotional wellbeing

Additional Information:

Job Posted:
November 19, 2025

Work Type:

On-site work

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Finance Customer Service Intern