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Hewlett Packard Enterprise Logo Hewlett Packard Enterprise · Office Administration

Finance Customer Service Intern

Malaysia, Kuala Lumpur · Job Posted November 19, 2025

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Job Description

Finance Customer Service Intern role at Hewlett Packard Enterprise. This is an onsite position where you will primarily work from an HPE partner/customer office. The role involves processing financial requests, ensuring accuracy in bookings and transactions, driving process efficiencies, and maintaining compliance with company policies and procedures.

Job Responsibility

  • Process requests in Microsoft D365 Internal Work Request
  • Clear manual and error bookings in Booking queue
  • Perform Corrections, Amendments, Novation, Restructure, Buy-out and Extensions
  • Adopt Paperless Invoicing (PIP)/SendMe
  • Drive organizational and process efficiencies
  • Ensure compliance of SOA when processing transactions
  • Use correct charge types and tax rates
  • Process Direct Debit accurately and timely
  • Ensure invoices are accurate and sent timely
  • Upload invoices into Customer's Portal
  • Adhere to Manual Invoice policy

Requirements

  • Able to commit minimum of 5 months
  • Able to start Jan/March 2026
  • To ensure that all requests in Microsoft D365 Internal Work Request are processed accurately
  • To ensure that all manual and error bookings in Booking queue are cleared
  • Ensure Zero errors when performing Corrections, Amendments, Novation, Restructure, Buy-out and Extensions
  • To ensure adoption of Paperless Invoicing (PIP)/SendMe where applicable
  • To drive organizational and process efficiencies
  • Ensure 100% compliance of SOA when processing transactions
  • Ensure Usage of correct charge types
  • Ensure correct usage of Tax rates
  • Ensure accuracy and timely processing of Direct Debit
  • Ensure that invoices are accurate and sent in timely manner
  • Uploading invoices into the Customer's Portal where applicable
  • Adhere to Manual Invoice policy

Nice to have

  • Accountability
  • Action Planning
  • Active Learning
  • Active Listening
  • Bias
  • Business
  • Calendar Management
  • Coaching
  • Computer Literacy
  • Creativity
  • Critical Thinking
  • Design Thinking
  • Empathy
  • Follow-Through
  • Group Problem Solving
  • Growth Mindset
  • Long Term Planning
  • Managing Ambiguity
  • Office Administration
  • Policy and procedures
  • Recordkeeping
  • Risk Assessment
  • Service And Support Planning

What we offer

  • Health & Wellbeing benefits
  • Personal & Professional Development programs
  • Unconditional Inclusion environment
  • Comprehensive suite of benefits supporting physical, financial and emotional wellbeing
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