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We have an exciting opportunity for you to join our team as a Analyst within Revenue Services. Who we are: FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together. What you will be doing: We are seeking a highly motivated and detail-oriented Analyst to join our team. In this role, you will play a key part in analyzing data, identifying trends, and providing actionable insights to drive strategic decisions. You will collaborate with internal departmental stream leads as well as cross-functional teams and contribute to reduction of bad debt, increasing customer experience and operational efficiencies.
Job Responsibility:
Analyzing data, identifying trends, and providing actionable insights to drive strategic decisions
Collaborating with internal departmental stream leads as well as cross-functional teams
Contributing to reduction of bad debt, increasing customer experience and operational efficiencies
Delivering actionable insights by analyzing complex datasets
Developing detailed reports and dashboards that effectively communicate key trends and recommendations
Establishing strong working relationships with internal and external stakeholders to ensure data solutions align with business objectives
Effectively gathering and addressing feedback to refine analysis processes
Creating and implementing systems to track and evaluate key performance indicators (KPIs)
Providing regular updates on performance metrics and ensuring insights are delivered in a timely manner
Mastering the organization’s preferred data tools (e.g., Power BI, SQL, Python) and integrating them into workflows
Contributing to strategic decision-making processes by presenting data-backed recommendations in team meetings or management reviews
Requirements:
Proficiency in Power BI, with expertise in creating interactive dashboards, managing data models, and optimizing performance
Creating and managing data visualizations and dashboards tailored to business needs
Designing and maintaining robust data models, including relationships, hierarchies, and calculated tables
Writing and optimizing DAX (Data Analysis Expressions) formulas for advanced calculations and custom measures
Developing ETL processes using Power Query to clean, transform, and load data from diverse sources
Managing large datasets with a focus on performance optimization, including incremental refresh, indexing, and query reduction techniques
Implementing row-level security (RLS) to manage data access for different user roles
Integrating Power BI with other tools such as SQL databases, Excel, and cloud platforms (e.g., Azure, SharePoint) for seamless data connectivity
Publishing and scheduling reports on Power BI Service and maintaining shared workspaces
Staying up to date with new Power BI features, including Paginated Reports, AI visuals, and Power BI Apps
What we offer:
Attractive compensation package
Training to get you started and on-the-job learning opportunities
Extensive learning resources to further develop your skills and knowledge
Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)
Employee Assistance Program for you and your family in difficult life situations