Finance Business Analyst Job at 8x8

Finance Business Analyst

8x8

Location:
United States

Category:
Finance

Contract Type:
Not provided

Salary:

94125.00 - 156875.00 USD / Year

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Job Description:

We are seeking an experienced Finance Business Analyst with a strong background in ERP, billing and Credit/Collections systems. This role focuses on SME knowledge on ERP order to cash, Revrec, collections, and accounting processes while ensuring systems support dynamic pricing structures, real-time usage tracking, and accurate invoicing. The ideal candidate will act as a bridge between finance, operations, and IT teams, driving efficiency and accuracy across financial workflows.

Job Responsibility:

Manage data flow from CRM systems into ERP related to Orders and collections
Collaborate with technical teams and vendors to implement system enhancements for Order cycle, Invoice generation, and payment processing
Ensure billing systems integrate seamlessly with accounting platforms, CRM, and ERP systems
Implement processes to capture and monetize consumption/usage data, ensuring accurate and timely billing
Work with product and technical teams to map usage metrics to billing rules and pricing structures
Identify inefficiencies in usage tracking and billing reconciliation processes, proposing automation and optimization strategies
Analyze existing billing and collections workflows to identify gaps, bottlenecks, and opportunities for improvement
Collaborate with cross-functional teams to refine processes and align them with dynamic business models
Develop scalable workflows for supporting high-volume, consumption-based transactions
Develop strategies to help improve collections for usage-based billing, including automated reminders, escalations, and dunning processes
Implement controls to mitigate revenue leakage and ensure accurate revenue recognition for consumption-based services
Partner with customer support to resolve billing disputes and maintain strong customer relationships
Act as a liaison between finance, IT, sales, and operations teams to align billing solutions with business objectives
Lead workshops and training sessions for stakeholders to improve adoption of billing and usage tracking systems
Document business requirements, workflows, and system configurations to support ongoing improvements
Lead UAT testing for projects, with greater focus on scripting functional end to end tests
Stay informed about industry trends, emerging solutions, new releases, features, and best practices, and assess their potential impact for use within 8x8
Build and maintain external vendor, partner, and user group relationships to help monitor and understand industry challenges, opportunities, and common approaches
Need to work and think independently, be a self-starter, take initiative, prioritize and effectively complete tasks on time, with or without detailed work direction is an absolute must
Need to move quickly to make decisions and commit to a clear course of action
be comfortable making decisions based on partial information
show a strong bias toward action

Requirements:

Bachelor’s degree in Finance, Accounting, Business Administration, Information Systems, or a related field
3+ years of experience as a Business Analyst with a focus on ERP, SaaS billing systems and credit / collection tools
Proven expertise in managing high-volume order management billing systems
Experience with financial and ERP systems (e.g., NetSuite, SAP, Oracle, Zuora, Aria, or BillingPlatform)
Good Knowledge of data flow between CRM, billing systems and ERP
In depth understanding of accounting principles and functionality offered by ERP systems
Strong understanding of billing processes, including subscription, consumption, and usage-based models
Proficiency in data analysis tools like Excel, SQL, or similar platforms
Excellent communication skills to interact with technical and non-technical stakeholders and resolve issues without need for escalation
Strong analytical and problem-solving skills with attention to detail

Nice to have:

Experience with SaaS billing platforms
Knowledge of revenue recognition standards and accounting principles (e.g., ASC 606)
Familiarity with tools like Salesforce Billing, NetSuite, or custom billing platforms
Certification in business analysis (e.g., CBAP) or finance (e.g., CPA)

What we offer:

Flexible work arrangements with opportunities for hybrid or remote setups
Collaborative and supportive team environment focused on innovation in financial systems
Opportunities for professional growth and exposure to advanced billing technologies
discretionary merit increases, bonus and/or stock
sales variable compensation incentives

Additional Information:

Job Posted:
February 22, 2026

Employment Type:

Fulltime

Work Type:

Remote work

8x8 - All Job Offers

Job Link Share:

Finance Business Analyst

8x8

Location:
United States

Category:
Finance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 22, 2026

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