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We are looking for a highly organised and detail‑focused Finance Assistant to join our busy team. In this role, you will ensure that all invoices are processed accurately and on time, manage and resolve invoicing queries, and liaise with suppliers to support smooth financial operations. You will also play a key role in supporting the Sales Ledger team during corrections week, ensuring Member queries are handled promptly and professionally. This is an excellent opportunity for someone who thrives in a fast‑paced environment, enjoys problem‑solving, and takes pride in delivering exceptional customer service.
Job Responsibility:
Accurately validate and process invoices received via post, email, Esker or F4F
Raise queries with suppliers or buyers where required
Work with suppliers to resolve incorrect invoicing
Assist with the monthly post‑out process
Process supplier credit notes
Process Member correction documentation within set deadlines
Record Member queries within the NetSuite CRM system
Provide a professional, efficient, customer‑focused service to Members
Ensure invoice corrections reflect any associated credit notes
Process all correction paperwork in Harrier in line with monthly deadlines
Support the wider team by answering calls, responding to emails, and assisting during peak periods
Carry out ad hoc administrative tasks as required
Undertake any other reasonable tasks to support the needs of the business
Requirements:
Strong attention to detail
Excellent organisational skills
Effective time management and prioritisation
Confident using digital platforms, including Microsoft Office
Engaging and effective communication skills, both written and verbal
Experience working in a busy office environment
Experience in invoice processing, sales ledger work, and query management
Awareness of customer service best practice
Understanding of invoices, credit notes and VAT
GCSE (or equivalent) Maths and English at grade 4 or above
Nice to have:
Knowledge of Harrier and NetSuite
Customer service qualifications or training
Understanding of the agricultural industry and its challenges