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Responsible for managing the daily allocation of work, ensuring timely and accurate processing of all Non-MOJ billing, and maintaining precise file counts to support operational efficiency.
Job Responsibility:
Process all OIC cost payments promptly upon receipt, ensuring compliance with Solicitors Accounts Rules
Monitor aged disbursements to maintain SLA compliance, liaising with team members to promote recovery and keeping accurate records of all actions taken
Oversee residual balances within the OIC Billing team, ensuring timely clearance
Ensure concluded files are closed promptly to maintain accurate case counts
Deliver a professional and responsive service to clients, sources, and suppliers
Support the development of team knowledge and performance, ensuring key performance indicators are consistently achieved
Undertake other reasonable duties as required by the business from time to time
Requirements:
Good verbal and written communication skills
Strong time management and organisational skills
High level of attention to detail
Excellent time management and organisational skills, with a calm, methodical approach and flexibility in resolving issues
Strong attention to detail, deadline-driven, and able to work collaboratively with individuals across varying levels and responsibilities
Ability to foster a positive, “can-do” culture that drives efficiency and productivity while ensuring accuracy and timeliness in all responsibilities
Demonstrated capability to manage high volumes of payments daily and effectively allocate team resources to ensure smooth processing
Experience in a finance billing environment – Would be an advantage but not essential as full training will be provided
Knowledge of Solicitors Accounts Rules and General Data Protection Regulation (GDPR) – Would be an advantage but not essential as full training will be provided
Nice to have:
Experience in a finance billing environment
Knowledge of Solicitors Accounts Rules and General Data Protection Regulation (GDPR)
What we offer:
25 days’ holiday plus bank holidays
Hybrid working model
Holiday buy and sell
2 x Volunteering days to support charitable initiatives
Matched Giving – up to £250 matched for personal charity fundraising for a registered charity
Medicash cash plan – claim back dental / physio / optical appointments
My Medicash App – including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools
Discounts and cash back on travel and shopping through Medicash extras
Life Assurance Scheme (4 x salary)
Pension scheme
Active network of Wellbeing Champions – providing mental health support
Training and development opportunities
Funded social events to connect with your colleagues