Filenet Consultant Job at NTT DATA (Irving)

Job Description

We are currently seeking a Filenet Consultant to join our team in Irving, Texas (US-TX), United States (US).

Job Responsibility

Lead or participate in high level technical concepts spanning technology and business
Drive solutions to reduce recovery time
Partner with cross-organizational teams to ensure end-to-end platform engineering capabilities are implemented, ensuring resilience, high performance, and high availability of the applications
Provide cross-functional and cross-organizational coordination on root cause analysis for any production issues
Maintain and Guide Automation, execution and undertake analysis of results to ensure that software meets or exceeds specified standards and/or client and technical requirements
Manage, coordinate, and communicate solutions, and root cause analysis
Support portfolio of applications across technologies
Provide technical consultation and support in the development of end-to-end automated software solutions capable of interfacing and integrating with in-house developed or vendor developed solutions or plug-ins via APIs and web services
Responsible for production deployments, ensuring governance and controls and act as a gatekeeper for any production environment changes
Provide expert counsel to team and senior leadership, advises and mentors team when in need
Learn new tools and concepts in platform engineering space to implement automation, building and testing CI/CD pipelines
Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
Work with vendors and other technical personnel for problem resolution
Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability
Good understanding of new technologies for key management, build resilient systems, security concepts, microservices based architecure, building Active-Active solutions

Requirements

IBM FileNet 5.x Expertise w.r.t.development, configuration and operational aspects -
project deployment execution, IBM Filenet upgrades and production support
IBM FileNet Administration, Changes, Configuration
Content Mass updates (using FileNet APIs)
IBM FileNet Patching
IBM FileNet Vulnerabilities and Remediation
IBM FileNet Sweep to migrate contents
Integration with Storage Devices
Unix/Linux Commands/CLI
Oversight & execution of deployments,troubleshooting and support activities
Monitoring and Alerting Tools- Splunk, Appd , Prometheus, Grafana. etc.
Integration with Cloud capabilities/storage grid, and other cloud tech stack, tools and technologies and command line interface (CLI)
Familiarity with Object and File Storage
Issue Resolution, ensuring stability of the applications and platform
Drive new initiatives like Automation, Cloud transformation in the platform, instrumentation of monitoring/alerting across applications and platform level
Drive group discussions about issues identified prior to, and after a deployment
Troubleshooting complex environment issues in a distributed environment
Validation of complex system/components and game planning
Perform Smoke Testing on deployed code/configurations to ensure success of deployment
Managing Documentation, processes through tools e.g. confluence/JIRA/ServiceNow
Design complex system upgrades
Develop a long range plan designed to resolve problems and prevent them from recurring

Nice to have

Familiar with Enterprise Content Management principles and practices
Strong verbal, written, and interpersonal communication skills
Understanding of Cloud native technologies and concepts
3+ Years experience in API or Microservices Development
5 + years of experience developing or supporting IT Service Management solutions
Ability to lead and manage to production goals, deadlines, and various metrics
Ability to identify root-cause issues/improvement opportunities, and design approaches
Experience with a customer service mindset and a focus on continuous improvement
4+ years of distributed servers platform experience
5+ years of application production support experience
Experience in Ansible,Terraform, and Cloud engineering concepts etc.
Experience in Application and Server Health Probes

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