File Management Officer, Allianz

Allianz

Location:
Australia, Melbourne

Category:
Customer Service

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

A full-time opportunity exists in our Impairment Benefits team for a File Management Officer based in our Melbourne office.

Job Responsibility:

Arranging independent medical examinations for injured workers, ensuring all relevant correspondence is provided to the key stakeholders in a timely manner
Communicating with the injured workers, reminding them of their appointment dates and times
Preparing correspondence to workers, employers, and other stakeholders in response to either queries received or arising from the processing of claims
Assisting with the day-to-day administration duties of the team
Proactively work within the team environment and actively contribute to team goals, assisting other team members, and supporting a positive working environment

Requirements:

Demonstrated experience with MS Office Products
Strong work ethic and time management skills
Excellent customer service skills

What we offer:

Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day!
Flexible Work-Life Balance: Enjoy flexible and remote work options and workplace adjustments, with support for your work/life balance.
Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.
Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer!

Additional Information:

Job Posted:
May 20, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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File Management Officer