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File Clerk

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Robert Half

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Location:
United States , Chelsea

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are looking for a detail-oriented File Clerk to support housing-related administrative operations in Chelsea, Massachusetts. This Contract position focuses on reviewing applicant and tenant information, organizing documentation, and helping ensure accurate communication and recordkeeping throughout the eligibility and rent review process. The ideal candidate is comfortable handling confidential information, coordinating appointments, and providing attentive assistance to residents and internal stakeholders.

Job Responsibility:

  • Review income documentation and apply established guidelines to support accurate rent determinations
  • Evaluate application materials to help confirm housing eligibility in accordance with program requirements
  • Draft and distribute tenant communications related to rent changes, appointments, and follow-up actions
  • Meet with applicants and residents to gather information, conduct interviews, and arrange re-examination meetings as needed
  • Maintain organized and up-to-date tenant files, ensuring records are complete, accurate, and easy to retrieve
  • Coordinate scheduling for interviews, orientation sessions, and other resident-facing appointments
  • Prepare written correspondence such as letters, notices, and internal memoranda with a high level of accuracy
  • Support occupancy efforts by assisting with outreach or marketing activities intended to help reduce vacancies
  • Interpret housing policies and regulatory requirements to promote compliance in daily administrative work
  • Respond to questions from tenants and property staff while safeguarding sensitive information and maintaining confidentiality

Requirements:

  • Experience providing administrative support in an office, housing, property management, or customer service environment
  • Ability to manage a multi-line phone system and communicate professionally in person, by email, and by phone
  • Strong data entry skills with close attention to accuracy, organization, and document control
  • Proficiency in Microsoft Word, Excel, and Outlook for correspondence, tracking, and scheduling tasks
  • Demonstrated ability to coordinate appointments and manage competing priorities in a fast-paced setting
  • Strong interpersonal skills with the ability to interact respectfully with applicants, tenants, and colleagues
  • Ability to handle confidential records with discretion and follow established policies and procedures
What we offer:
  • Medical
  • Vision
  • Dental
  • Life and disability insurance
  • 401(k) plan

Additional Information:

Job Posted:
May 03, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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