Field Warranty Coordinator Job at General Motors (Toluca)

Dispatcher

The Dispatcher role is perfect for someone who thrives in a fast-paced environme...

Location

United States , Denver

Salary:

20.00 - 30.00 USD / Hour

RK Mechanical, Inc.

Expiration Date

Until further notice

Requirements

Assists in the administration of service coordination, field productivity and field profitability
Schedule service, maintenance and warranty work taking into consideration the expected complexity of the work versus the experience and capabilities of the technician
Assist the Field Services Manager/Director and Superintendents in the planning, organization, motivation and coordination of the department’s resources and objectives
Assists in answering heavy phone volume for both internal and external customers
Strives for first call resolution, assists in the resolution of customer complaints in a timely, efficient and cost-effective manner, and knows when to reach out to management for assistance
Guide field staff in properly completing specialized forms required and assist in getting the paperwork to the necessary departments
Daily coordination with the Superintendents and technicians
Takes responsibility for seeing the job is completed satisfactorily by following up on callbacks and completion of jobs
Initiates actions to verify or respond to changes in appointment times including contracting customers to verify scheduled appointments, notifying customer when technicians will be late, reschedule missed appointments and place follow up calls
Accurately captures customer information GP Wennsoft, verifies documentation

Job Responsibility

Assists in the administration of service coordination, field productivity and field profitability
Also assists the Superintendents in achieving the goals and objectives of the Department
Schedule service, maintenance and warranty work taking into consideration the expected complexity of the work versus the experience and capabilities of the technician
Assist the Field Services Manager/Director and Superintendents in the planning, organization, motivation and coordination of the department’s resources and objectives
Assists in answering heavy phone volume for both internal and external customers
Strives for first call resolution, assists in the resolution of customer complaints in a timely, efficient and cost-effective manner, and knows when to reach out to management for assistance
Guide field staff in properly completing specialized forms required and assist in getting the paperwork to the necessary departments
Daily coordination with the Superintendents and technicians
Takes responsibility for seeing the job is completed satisfactorily by following up on callbacks and completion of jobs
Initiates actions to verify or respond to changes in appointment times including contracting customers to verify scheduled appointments, notifying customer when technicians will be late, reschedule missed appointments and place follow up calls

What we offer

Safety: Our unmatched culture of safety is our foremost core value
Awards: RK Industries is highly recognized and accredited throughout the industry
Benefits: RK Industries offers competitive benefits to support your growth and well-being
Philanthropy: RK Industries invests in the community by supporting local services through the RK Foundation
Development: Through RK University, we provide hands-on training and development opportunities that empower employees to advance their careers and grow within the company, to include leadership and technical learning opportunities, as well as our accredited apprentice program

Fulltime

Warranty Coordinator

Join a top employer and advance your career. Aplin has partnered with a company ...

Location

Canada , Winnipeg

Salary:

55000.00 - 60000.00 CAD / Year

Aplin

Expiration Date

Until further notice

Requirements

Outstanding customer service skills with a high degree of curiosity and problem-solving ability
Exceptional communication and listening skills
Strong attention to detail and organizational skills
Ability to manage multiple tasks, handle stress effectively, and resolve conflicts diplomatically
Tech-savvy, with the ability to navigate relevant software and systems efficiently
Capable of working well within a team and independently

Job Responsibility

Handle incoming service calls, demonstrating a genuine curiosity to understand the root of each issue
Schedule service, warranty calls, and installations as needed, aligning technician certifications with site requirements
Carefully review and approve technician timesheets for accuracy before processing
Coordinate certifications and book training sessions for technicians as necessary
Open and complete work orders, sourcing necessary materials and equipment
Obtain PO or credit card information from customers prior to dispatching technicians
Ensure all necessary paperwork is distributed to technicians, parts departments, and warehouse staff
Maintain communication with customers and technicians, providing timely updates on service status
Review field paperwork and complete entry of parts and job notes into open work orders
Other operational responsibilities as assigned by the Field Operations Manager

Fulltime

Quality Assurance Manager

Trammell Crow Residential seeks a Quality Assurance Manager for Carlsbad, CA. Th...

Location

United States , Carlsbad

Salary:

Not provided

Crow Holdings

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business, management or related field required
5+ years of related experience in construction procedures, trade practices, materials, means and methods, building codes, project scheduling, and safety procedures
Familiarity with federal and local municipal/regulation codes
OSHA Certification required
MS Office knowledge preferred
Proficient in Info Path and MS Office 365, Excell, Blue Beam, Word, Procore
Excellent customer service and interpersonal skills
Professional verbal and written communication skills
Strong organizational and time-management skills, achieving project deadlines

Job Responsibility

Manages Quality Assurance in day-to-day operations for his or her job duties
Coordinate all plan reviews and field inspections with consultants including Accessibility, Third Party Architectural, Waterproof, Tyvek (or other WRB) Environment/AQI and Acoustical
Initiate, execute, implement and track plan and site inspections for all Division projects
Maintains contact with Superintendents, Project Managers, and QA Specialists on schedule changes and turn dates for up to four projects simultaneously
Responsible for monthly QA documentation project inspection walks with published report
Responsible for acceptance of new residential construction buildings and property from Construction division and coordinating/aligning with Asset Management. Manages third party quality inspections, if used
Coordinate all plan reviews and help monitoring field inspections with consultants including FHA/ANSI-ADA Accessibility, Third Party Architectural, Fa, Waterproof, Environment/AQI and Acoustical, etc
Oversee all details within the boundaries of the new property and ensure quality standards set forth by the Division’s Senior Managing Director and Construction President are maintained for all TCR properties
Coordinate with 3rd party Property Manager and Construction Superintendent or Project Manager to ensure all warranty and construction quality deficiency issues are addressed
Work closely with third party safety consultant to make observations and recommendations on safety for all persons and matters related to the property and TCR Construction projects

Aftermarket & Warranty Engineer

As part Aftermarket & Services department, the selected candidate will act as th...

Location

Italy , Milan or La Spezia

Salary:

Not provided

Greentalent

Expiration Date

Until further notice

Requirements

Degree in Mechanical Engineering, preferably Master’s Degree or Bachelor’s degree
Strong experience in managing after market processes within the oil and gas industry
Customer management and coordination with internal functions
Must be familiar with field operations and technical (onsite) dynamics
Competences in MS Office package.

Job Responsibility

Conduct root cause analysis reports, engaging Aftermarket Engineering and R&D as needed
Act as the main point of contact for both internal and external customers regarding claims, ensuring effective communication and resolution
Provide the necessary information to Commercial Operations to order and ship spare parts as required by warranties, and to the Field Service Manager to support site activities
Monitor and document claims in the relevant systems, ensuring accurate tracking and timely updates throughout the resolution process
Track all warranty-related costs in the appropriate systems, ensuring compliance with established procedures
Collaborate with Quality Control/Assurance and ensure corrective actions are implemented.

Design Studio Counselor

This position is primarily responsible for assisting homebuyers in selection of ...

Location

United States , Roseville

Salary:

Not provided

Beazer Homes

Expiration Date

Until further notice

Requirements

High school graduate preferred
Some management experience preferred
Strong verbal communication skills to interact with staff, homebuyers, subcontractors and outside sales representatives
Strong problem resolution skills
Detail oriented
Proficiency with computer and with financial calculator
systems knowledge
Design knowledge and color coordinating skills preferred
Ability to stoop, bend, push, pull or otherwise move object weighing as much as 30 lbs.

Job Responsibility

Conducts design appointments for selections of options with new homebuyers
Provides buyers with product information, available upgrade options, pricing information within buyers’ budget limitations
Provides design guidance to buyers in selections by coordinating materials and colors to satisfy buyers’ requirements
Calculates pricing and prepares change order contract items for buyers’ review and enters data into BOSS
Handles all revisions relating to color selections and change order options in timely and accurate manner with phase cut off schedule adherence
Acts as liaison between construction, subcontractors, sales and field
Responds to questions from Field, Warranty and contractors on change orders and color selections and to buyers’ issues
Organizes, updates and replaces showroom samples
Assists in researching new products and provides recommendations based on buyers request.

What we offer

Flexible time-off program
Industry leading parental leave policy

Customer Service Account Specialist

Build and maintain a solid working relationship with HPS customers. Act as the H...

Location

United States , Centralia

Salary:

Not provided

Hubbell Incorporated

Expiration Date

Until further notice

Requirements

BA/BS in Business- or Marketing-related fields preferred
2-4 years customer service experience preferred
Ability to travel on business related trips
communicate effectively in telephone, electronic, and face-to-face interactions
work on a personal computer or other related equipment for 8+ hours per day, as required

Job Responsibility

Build and maintain a solid working relationship with HPS customers
Act as the HPS lead to organize and prepare quotation proposals and review customer orders for acceptance
Coordinate technical and commercial requirements
Support field sales and customers regarding product needs
Be the first point of contact for our customers
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Research and resolve Accounts Receivable issues
Investigate and resolve issues related to returned goods
Manage a territory or set of accounts with the objective of providing outstanding service
Review quotation requests promptly, secure competitive feedback as available, and if applicable submit quotation requests to Business Units with pertinent comments

Fulltime

Project Supply Analyst

Our growing business is seeking a motivated entry-level Project Supply Analyst t...

Location

Canada

Salary:

Not provided

Kyline Construction Ltd.

Expiration Date

Until further notice

Requirements

Proficiency in MS Office
Excellent in the use of spreadsheets
Excellent organizational skills
Excellent interpersonal skills and the proven ability to work well with all levels of management and staff
Familiarity with supply chain and inventory management systems (asset)
Analytical mind with excellent problem-solving abilities
Must be able to lift 25-50 pounds at a time

Job Responsibility

Tracking Material Deliveries and Stock
Auditing Deliveries
Materials Management for Common Stock and Project Stock
On-site Material Management
Create Materials List and Price Materials for job scopes
Maintain relationships and negotiate with suppliers
Evaluating suppliers based on delivery speed for their products and services, price and quality
Coordinate material logistics with field resources
Obtain Material Shop Drawings from vendors
Warranties and Returns

What we offer

Competitive wages based on experience
Per Diems and Lodging when travelling
Comprehensive Group Health Plan that includes medical, dental, and vision care
Company-matched Pension Plan

Quality Engineer

Responsible for ensuring customer satisfaction by managing and resolving escalat...

Location

United States , Troy

Salary:

Not provided

Aptiv plc

Expiration Date

Until further notice

Requirements

Bachelor's degree in Engineering, Quality Management, or a related field (or equivalent experience)
Minimum of 5 years of experience in a customer-facing quality role, within the automotive industry with OEMs and Tier 1
Experience with warranty systems of the vehicle OEMs (Ford, GM, STLA, Nissan, BMW, Tesla etc.) is required
Strong knowledge of quality management systems (IATF 16949, ISO 9001) and customer-specific requirements
Proven experience in managing customer relationships and resolving warranty issues while striving for warranty costs reduction
Excellent problem-solving skills with a strong ability to perform root cause analysis and implement corrective actions
Critical thinking and data analysis skills
Strong communication, interpersonal, and negotiation skills to effectively interface with customers and internal teams, achieving the desired goals
Ability to prioritize tasks, manage multiple requirements, and deliver results in a fast-paced environment
Proficiency in quality-related software and tools (e.g., Minitab, statistical analysis software) and Microsoft Office Suite (Excel, PowerPoint, Word)

Job Responsibility

Serve as the senior point of contact for customer quality and warranty concerns, ensuring prompt response and resolution of issues
Be proficient and/or learn all customer portals and warranty procedures
Monitor and report customer quality and warranty performance metrics (e.g., PPM, customer scorecards, IPTV) and drive continuous improvement initiatives to meet and exceed customer expectations
Review warranty claims per customers' requirements to identify problems
Coordinate warranty returns and testing
Lead/participate in root cause analysis using problem solving tools
Oversee the preparation and submission of customer-required documentation, including 8D reports, and other quality deliverables
Work with engineering teams to define and implement design and/or manufacturing changes to fix quality and/or warranty issues
Provide technical support and guidance on warranty-related matters to internal teams and customers
Maintain accurate records of warranty claims, investigations, and resolutions

Fulltime

Field Warranty Coordinator

General Motors

Location:
Mexico , Toluca

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 03, 2026

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