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We are on the lookout for a Field Visual Merchandiser to deliver consistent, high-impact visual standards across 12 -15 Charles Tyrwhitt stores. This role ensures brand guidelines are executed to a premium level, driving sales through compelling product presentation and supporting store teams to maintain excellence in visual merchandising. This is a field-based role requiring regular travel to stores, with a minimum of 3-4 days per week on-site to support teams and build relationships, and/or overnight stays for larger projects such as store refits or new store openings. Time at our London Head Office is also expected: typically one visit per week as a minimum. Candidates should be able to travel to London as required.
Job Responsibility
Implement and maintain visual merchandising directives across all assigned stores
Ensure all displays reflect the brand's premium positioning, attention to detail, and commercial objectives
Deliver seasonal launches, window installations, and in-store updates on time and to a high standard
Regularly review store layouts, mannequins, and product presentation to optimise visual impact and sales
Conduct regular store visits across the stores, prioritising based on business needs
Provide hands-on visual merchandising support during key trading periods and campaigns
Identify opportunities for improvement and take proactive action to elevate store standards
Build strong relationships with Regional Managers and Store Managers and teams to ensure VM best practice is embedded
Support the VM team with directives as and when needed through out the season
Train and coach in-store teams to confidently deliver VM standards independently
Provide clear guidance, feedback, and practical demonstrations during visits and window sign off periods
Create a culture of ownership and pride in store presentation
Support onboarding of new store team members with VM training
Use sales data and store performance insights to influence visual merchandising decisions
Adapt VM layouts to maximise commercial opportunities while staying within brand guidelines
Support stores in driving key product categories and promotions through strong visual storytelling
Act as a key link between Head Office VM and retail stores
Communicate updates, directives, and campaign direction clearly to store teams
Provide regular feedback on store performance, challenges, and VM compliance
Complete visit reports with actionable recommendations and follow-up plans
Ensure consistency across all stores while allowing for regional and store-specific adjustments where appropriate
Maintain high standards of store presentation at all times, including housekeeping and fixture maintenance
Ensure all VM elements align with health & safety and company policies
Requirements
Proven experience in visual merchandising, ideally within menswear or premium retail
Strong commercial awareness with the ability to link VM to sales performance
Excellent eye for detail, styling, and brand presentation
Confident communicator with strong coaching and influencing skills
Ability to develop excellent working relationships with a wide variety of people
Highly organised, self-motivated, and able to manage a multi-store workload
Microsoft Office Package – Word, Excel and PowerPoint
Photoshop, InDesign – Beginner Level
What we offer
Competitive salary and excellent bonus scheme
An entrepreneurial environment where you'll be encouraged to try things and make changes to drive the business forward
Access to Staff Discount from your 1st day, not just at CT but also from The White Company
Hybrid working policy
Partner with many charities and sustainability partners