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This role is responsible for installing, servicing, and repairing commercial cooking equipment to customer sites. The technician will diagnose issues, perform preventative maintenance, and ensure equipment operates safely and efficiently. They will coordinate closely with customers, the parts team, and internal departments to complete repairs, source components, and document all service activity. As our footprint continues to grow, we’re seeking a reliable technician to support our expanding Service team.
Job Responsibility:
Install, troubleshoot, and repair equipment such as ovens, mixers, proofers, dividers, sheeters, and related systems
Assemble, adjust, and test equipment in the field
Perform onsite equipment setup and operational testing
Implement customer-requested modifications
Communicate service issues and observations to internal management
Use hand tools, power tools, and testing devices to assemble and start up equipment per drawings and specifications
Work collaboratively with technicians, supervisors, engineers, suppliers, and customers
Train customer staff on proper operation, cleaning, and maintenance
Provide occasional after-hours phone or electronic support for emergency service needs
Requirements:
5+ years of experience repairing or maintaining bakery, foodservice, HVAC, refrigeration, or industrial equipment
Cooking equipment or refrigeration background strongly preferred
Residing in Queens, Brooklyn, Bronx, Nassau, or Suffolk
High School Diploma required
Trade School experience is a plus
Strong mechanical aptitude and proficiency with hand and power tools
Ability to read mechanical drawings and electrical schematics
Capable of lifting and handling heavy equipment safely
Working knowledge of electro‑mechanical systems
Strong communication and customer service skills
Self-motivated, detail-oriented, and able to manage time effectively
Ability to submit written service reports, expenses, photos, and videos as needed
Willingness to travel locally or long-distance
Must have a vehicle, valid driver’s license, and the ability to obtain a passport