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Robert Half Logo Robert Half · IT - Administration

Field Technician

United States, Little Rock · Job Posted July 04, 2026
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Job Description

We are looking for a Field Technician to support a Contract hardware refresh project based in Little Rock, Arkansas. This role involves traveling to multiple sites throughout the state to install, configure, and validate end-user equipment during after-hours deployment windows. The assignment is expected to run for eight weeks or longer, with work primarily scheduled Monday through Friday evenings, along with occasional weekend travel and inventory-related visits. Success in this position requires strong hands-on technical skills, reliability in the field, and the ability to keep deployments moving smoothly from installation through next-day go-live support.

Job Responsibility

  • Travel to client locations across Arkansas to perform onsite hardware refresh activities and technical deployment support
  • Install, replace, and configure devices such as camera towers, signature pads, flatbed scanners, and other associated hardware
  • Prepare systems by imaging and reimaging equipment and executing deployment scripts to ensure devices are ready for use
  • Provide after-hours implementation support on weekdays and assist with next-morning go-live activities to confirm successful rollouts
  • Complete weekend travel as needed to reach assigned sites and maintain project timelines
  • Conduct every-other-Saturday storage and inventory visits to organize equipment and track deployment materials
  • Connect and secure hardware components, including cabling and peripheral devices, in accordance with site requirements
  • Document work performed, update service activity records, and communicate status through tools such as ServiceNow, Microsoft Office, and SharePoint when needed

Requirements

  • Hands-on experience with PC deployment, hardware installation, and field-based technical support
  • Proven ability to image and reimage devices and run scripted deployment tasks in a production environment
  • Working knowledge of computer hardware, associated peripherals, and cable installation best practices
  • Familiarity with Dell technologies and Apple devices in a support or deployment setting
  • Comfortable using Microsoft Office and ticketing or collaboration platforms such as ServiceNow and SharePoint
  • Willingness and ability to travel extensively throughout Arkansas for project assignments
  • Availability to work evening schedules Monday through Friday, with additional weekend responsibilities as required

What we offer

  • Medical, vision, dental, and life and disability insurance
  • 401(k) plan
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