Field Technician

• Manage installations with guidance of the Project Manager
• Commission and test all aspects and functionality of Flash equipment at the completion of installation
• Service, troubleshoot, and resolve issues
• Exhibit strong professional business ethics
• Ensure all hardware, systems, and equipment are tested and working properly before leaving clients' locations
• Be familiar with various gate manufacturers and model/types in order to successfully program multiple variations per project nature and scope

• Comfortable using hand tools and a multimeter
• Developing an understanding of FlashParking software solutions, capabilities, and installations
• The ability to quickly learn and understand new hardware/electronic components
• Ability to read, write, speak, and understand the English language in a business environment
• Ability to work autonomously in an uncontrolled environment (parking garage)
• Experience with troubleshooting methodologies & quality testing
• General experience with low and high voltage wiring or commercial electrical knowledge
• Experience communicating with colleagues and customers in a technical support environment
• General knowledge of LAN/WAN networks and associated components
• A valid Canadian Driver’s License
• Ability to Travel to USA, Valid Passport
• Bachelor’s Degree, Associate's Degree or a Technical School Certification in a related field (or equivalent education, plus customer support, project coordination, or account management experience) is preferred
• Ability to use a personal computer and proficiency with other Microsoft Office applications
• Strong written and verbal communication skills
• Amazing attention to detail
• Outgoing and has an “I’ve got this” attitude
• Documentation skills
• PARCS experience, Access Control/CCTV experience, Comptia A+, Network+ certifications are preferred
• Some travel and a rotating on-call schedule is required

Experience installing local networks and working with relays is a plus

• Comprehensive medical, dental, and vision insurance
• RRSP with company match
• Paid time off and flexible work environment
• Opportunities for professional growth and development