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We are looking for a hands-on Field Technician to support clients across Florence, South Carolina with the setup, repair, and upkeep of business technology equipment. This contract position with permanent potential is ideal for someone who enjoys solving technical issues on-site, building strong customer relationships, and keeping office systems running reliably. The role focuses on servicing printers, copiers, connected devices, and related hardware while delivering responsive and attentive support.
Job Responsibility:
Install, configure, and service printers, copiers, multifunction devices, and related office technology at customer locations
Diagnose hardware, connectivity, and performance issues using a structured troubleshooting approach and complete repairs efficiently
Support network-connected equipment by verifying configurations, resolving communication problems, and ensuring reliable device integration
Perform preventive maintenance to reduce downtime and extend the life of customer equipment
Respond to service requests in a timely manner, clearly explain technical findings, and provide a high level of customer care during each visit
Document work completed, parts used, and service outcomes accurately to maintain clear service records
Coordinate with internal technical teams when advanced issues require additional expertise or escalation
Manage daily field assignments independently, prioritize urgent needs, and maintain productivity across multiple client sites
Requirements:
Experience troubleshooting and repairing computer hardware, printers, copiers, or multifunction office equipment
Working knowledge of cable installation, device connectivity, and basic network troubleshooting
Familiarity with Apple devices and general end-user hardware support is helpful
Strong customer service and communication skills with the ability to represent the company professionally on-site
Ability to work independently, stay organized, and adapt to changing service priorities in the field
High school diploma or equivalent required
technical training or an associate degree in a related area is preferred
CompTIA A+, Network+, or similar certifications are an advantage
Previous experience in a field technician, PC technician, or comparable service role is preferred
Nice to have:
Familiarity with Apple devices and general end-user hardware support is helpful
CompTIA A+, Network+, or similar certifications are an advantage
Previous experience in a field technician, PC technician, or comparable service role is preferred
What we offer:
Medical, vision, dental, and life and disability insurance