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The Field Technician supports the installation, maintenance, and troubleshooting of T-Mobile's wireless network equipment in Ericsson markets. This role provides hands-on experience with 4G LTE and 5G network infrastructure and works closely with senior technicians to ensure network reliability and performance.
Job Responsibility:
Provides technical support in network performance initiatives, outage resolution and works to identify day-to-day improvement opportunities
Project management: Tackles smaller projects or portions of key projects / initiatives, providing accurate status and progress updates as requested
Operations: Identifies and shares potential process improvements and recommends them to Senior Technicians and / or management for consideration
Provides input on process improvements related to maintenance and repair activities
Assists in the creation of job aids, scopes of work, method / statement of procedure, and effective tools working closely with a Senior Technician
Continuous learning: Enrolls in and completes training requirements to stay current on existing and new systems and products, to grow skills, and to expand proficiency in company values and organizational requirements
Requirements:
Bachelor's degree OR equivalent relevant experience required
Acceptable areas of study include Vocational/Technical Training or related field (Preferred)
2-4 years wireless experience in field operations and maintenance preferred
2-4 years experience wireless telecommunications or related experience preferred
Strong technical proficiency with Ericsson field equipment preferred
Basic understanding of LTE/5G networks preferred
Experience with field work, construction, or outdoor environments preferred
Prior experience towing trailers or operating work vehicles with attached equipment preferred
Technical training in electronics, telecommunications, or IT preferred
Strong verbal and written communication skills
Self-motivated and capable to work independently and collaboratively to achieve team and company objectives
Basic leadership skills able to prioritize and balance multiple tasks effectively
Strong attention to detail and problem-solving skills, including the ability to apply creative solutions
Ability to work in dynamic environments with changing priorities and schedules, including day, night, and on-call rotations
Ability to lift 40–60 lbs. and work outdoors in various weather conditions and at heights
Operational knowledge of interconnecting circuits, including RF transmitters, antenna systems, AAV, fiber, microwave radio, and AC-DC power systems
Applicant is to meet the minimum DOT medical standards under 49 CFR Part 39