Field Technician

• Provide technical support to resolve network performance issues and contribute to outage resolution efforts
• Manage smaller projects or project segments, delivering accurate status and progress updates as required
• Identify and recommend process improvements related to maintenance and repair activities to senior staff and management
• Assist in developing job aids, scopes of work, and procedural documentation in collaboration with senior technicians
• Complete required training to maintain current knowledge of systems, products, and organizational standards
• Develop yourself through continuous learning – completing training requirements to stay current on existing and new systems and product in order to grow skills and to expand proficiency in alignment with organizational values and requirements
• Also responsible for other duties/projects as assigned by business management as needed

• Bachelor's degree OR equivalent relevant field experience required
• Candidates without degrees who have strong technical or field experience are encouraged to apply
• Acceptable areas of study include Vocational/Technical Training or related field (Preferred)
• 2–4 years of experience in field operations, maintenance, or related technical roles
• 2–4 years of experience in wireless telecommunications or a related field
• Electronics (Required)
• Basic operational knowledge/understanding and theory of all interconnecting circuits to include but not limited to RF transmitters, antenna systems, AAV, fiber, microwave radio and AC-DC power systems
• RAN – Radio Access Network equipment – Experience/Familiarity with Nokia and/or Ceragon RAN technology is a plus
• Attention To Detail (Required)
• Problem Solving - Solves problems using creativity and innovation. (Required)
• Computer Fluency with ability to use programs such as Microsoft Office (Required)
• Understanding of Internet Protocol
• Ability and willingness to incorporate AI into preparing solutions for and while triaging logical components
• Excellent verbal and written communication skills
• Self-motivated
• exhibits initiative in achieving company goals and objectives
• Basic leadership skills and ability to prioritize and complete multiple tasks
• Able to work both independently and in a team environment
• Flexibility with ever-changing environments and priorities
• Flexible hours are a must. Day and night work is part of the job, as well as being part of an on-call rotation for the Denver market, which includes nights, weekends and holidays
• Ability to lift 50-70 pounds as well as being outside in the elements is an expected part of this role
• At least 21 years of age to operate a company assigned vehicle
• Legally authorized to work in the United States
• Travel Required (Yes/No): Yes
• DOT Regulated Position (Yes/No): Yes
• Safety Sensitive Position (Yes/No): No

RAN – Radio Access Network equipment – Experience/Familiarity with Nokia and/or Ceragon RAN technology is a plus

• Annual stock grant
• Employee stock purchase plan
• 401(k)
• Access to free, year-round money coaches
• Medical insurance
• Dental insurance
• Vision insurance
• Flexible spending account
• Paid time off
• Up to 12 paid holidays
• Paid parental and family leave
• Family building benefits
• Back-up care
• Enhanced family support
• Childcare subsidy
• Tuition assistance
• College coaching
• Short- and long-term disability
• Voluntary AD&D coverage
• Voluntary accident coverage
• Voluntary life insurance
• Voluntary disability insurance
• Voluntary long-term care insurance
• Mobile service & home internet discounts
• Pet insurance
• Access to commuter and transit programs