Field Technician

• Travel to client locations within the designated region to perform onsite audits of production devices
• Conduct physical inspections of desktops and laptops currently in use
• Verify the presence of necessary security and management tools on each device
• Assess installed software and identify items needing further review or follow-up
• Accurately document findings in accordance with provided standards and procedures
• Escalate technical issues or discrepancies to internal leads as needed
• Maintain clear and attentive communication and provide excellent customer service during interactions with client staff
• Work independently while adhering to guidelines and ensuring consistent results
• Adapt to changing client locations and schedules throughout the duration of the project

• Hands-on experience with Windows operating systems, including navigating system configurations and device settings
• Familiarity with workstation audits, endpoint support, or deployments
• Ability to follow structured procedures and document results accurately
• Strong troubleshooting skills with Active Directory and Windows 10
• Experience with service desk ticketing systems
• Detail-oriented communication skills and ability to interact effectively with clients
• Reliable transportation and willingness to travel between client sites

macOS experience

• medical, vision, dental, and life and disability insurance
• eligible to enroll in our company 401(k) plan