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Field Technician - NY State - Adirondack Mountains

United States, Various, New York Employment contract 27.16 - 48.99 USD / Hour · Job Posted May 15, 2026
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Job Description

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Are you ready to join the Un-carrier movement? T-Mobile is seeking a motivated and skilled Field Technician to support our Engineering & Operations team across Northern New York. This role covers the Adirondack Mountain region, including Hamilton, Warren, Franklin, St. Lawrence, and Essex counties, as well as communities such as Malone, Potsdam, Canton, Plattsburgh, and surrounding areas. This position is ideal for a well-rounded technician who thrives in a hands-on environment, enjoys working independently, and is comfortable supporting a wide range of network sites. You will play a key role in maintaining network performance, resolving issues, and supporting ongoing improvements across the market. We foster a collaborative, agile culture that encourages innovation and teamwork—living the Un-carrier approach every day.

Job Responsibility

  • Technical Support: Troubleshoot network performance issues, support outage resolution, and identify opportunities for operational improvement
  • Project Support: Execute and support key projects, ensuring accurate tracking, reporting, and communication
  • Operations: Recommend process improvements and assist in developing documentation, job aids, and procedures
  • Continuous Learning: Stay current with evolving technologies, systems, and company standards

Requirements

  • Basic knowledge of electronics and telecommunications systems (RF, fiber, microwave, power systems)
  • Experience with Ericsson and/or Nokia RAN equipment preferred
  • Strong troubleshooting and problem-solving skills
  • Attention to detail and ability to manage multiple priorities
  • Proficiency with Microsoft Office and standard computer applications
  • Strong communication skills (verbal and written)
  • Ability to work independently and as part of a team
  • Flexible schedule, including nights, weekends, holidays, and on-call rotation
  • Ability to lift 50–70 pounds and work outdoors in varying weather conditions
  • At least 21 years of age to operate a company assigned vehicle
  • Legally authorized to work in the United States
  • Travel Required
  • DOT Regulated Position

Nice to have

  • Experience with Ericsson and/or Nokia RAN equipment
  • Bachelor's degree OR equivalent relevant field experience
  • Vocational/Technical Training or related field

What we offer

  • Competitive base salary
  • Annual stock grant
  • Employee stock purchase plan
  • 401(k)
  • Free, year-round money coaches
  • Medical, dental and vision insurance
  • Flexible spending account
  • Paid time off and up to 12 paid holidays
  • Paid parental and family leave
  • Family building benefits
  • Back-up care
  • Enhanced family support
  • Childcare subsidy
  • Tuition assistance
  • College coaching
  • Short- and long-term disability
  • Voluntary AD&D coverage
  • Voluntary accident coverage
  • Voluntary life insurance
  • Voluntary disability insurance
  • Voluntary long-term care insurance
  • Mobile service & home internet discounts
  • Pet insurance
  • Access to commuter and transit programs

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