CrawlJobs Logo

Field Technical Support - NonStop Servers

https://www.hpe.com/ Logo

Hewlett Packard Enterprise

Location Icon

Location:
India , Mumbai

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

Field Technical Support role providing onsite technical services for HPE NonStop Servers, ensuring stability, performance, and continuous improvement of mission-critical environments. The position involves working closely with enterprise customers to deliver proactive and reactive support.

Job Responsibility:

  • Provide Level 2/3 technical support for incidents related to HPE NonStop hardware and software
  • Troubleshoot and resolve complex system issues, escalating to engineering teams when necessary
  • Perform root cause analysis and implement permanent fixes to prevent recurrence
  • Apply advanced technical knowledge to operate one or more technology areas
  • Perform ongoing health checks, performance tuning, and capacity planning for HPE NonStop systems
  • Apply patches, firmware updates, and software upgrades in coordination with customer change management processes
  • Implement approved changes to system configurations, ensuring minimal disruption to business operations
  • Serve as a trusted advisor to customers, providing technical guidance and recommendations
  • Participate in customer review meetings and contribute to continuous service improvement initiatives
  • Work closely with HPE internal teams, including engineering, product support, and account management
  • Share knowledge and best practices with peers and contribute to internal knowledge bases

Requirements:

  • Bachelor's degree in Computer Science, Engineering, or related field
  • 5+ years of experience supporting HPE NonStop systems in enterprise environments
  • Strong understanding of NonStop OS, Guardian, OSS, TCP/IP, and related subsystems
  • Experience with NonStop utilities such as SCF, FUP, TMF, EMS, and PATHWAY
  • Familiarity with ITIL processes (Incident, Problem, Change Management)
  • Excellent troubleshooting, communication, and customer service skills
  • HPE ASE/MASE – NonStop Systems certification preferred
  • ITIL Foundation or higher certification preferred
  • Individual contributors at Specialist job-level for a minimum of three years
  • Experience with HPE Nonstop, HPE Unix, or Linux operating system
  • Experience with HPE ProLiant Compute
  • Experience with HPE Storage
  • Experience with HPE Networking

Nice to have:

  • HPE ASE/MASE – NonStop Systems
  • ITIL Foundation or higher
  • Accountability
  • Active Learning
  • Active Listening
  • Business Growth
  • Change Management
  • Client Expectations Management
  • Coaching
  • Creativity
  • Critical Thinking
  • Cross-Functional Teamwork
  • Customer Centric Solutions
  • Customer Experience (CX)
  • Customer Feedback
  • Customer Lifetime Value
  • Customer Relationship Management (CRM)
  • Design Thinking
  • Empathy
  • Follow-Through
  • Growth Mindset
  • Infrastructure as a Service (IaaS)
  • Long Term Planning
  • Managing Ambiguity
What we offer:
  • Health & Wellbeing benefits
  • Personal & Professional Development programs
  • Unconditional Inclusion environment
  • Comprehensive suite of benefits supporting physical, financial and emotional wellbeing
  • Career development programs
  • Flexible work arrangements

Additional Information:

Job Posted:
November 04, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Field Technical Support - NonStop Servers

Field Technical Support

This role involves onsite delivery of software services, pre-sales, post-sales a...
Location
Location
Argentina , Buenos Aires
Salary
Salary:
Not provided
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree preferred or Associate degree holder (technical field) with 2-4 years working experience in Systems Engineering
  • Intermediate -Advanced English Level
  • Experience and knowledge of NonStop technology is required.
Job Responsibility
Job Responsibility
  • Apply growing technical knowledge to operate a technology area (e.g. server administration, technical security management, performance management) or customer group with limited risk/complexity
  • Integrate technical knowledge and business understanding to create solutions for customers
  • Resolve routine in-scope technical incidents independently. Work with team members to resolve more complex incidents
  • Apply company solutions to meet moderately complex customer needs within area(s) of technical responsibility
  • Participate in Customer Expectation management as part of escalation process
  • Build relationship with management in assigned accounts
  • Sets expectations with customers based on defined parameters.
What we offer
What we offer
  • Comprehensive suite of benefits that supports physical, financial and emotional wellbeing
  • Programs catered to helping you reach any career goals
  • Unconditional inclusion and flexibility for work and personal needs.
  • Fulltime
Read More
Arrow Right

Field Technical Support

This position involves providing on-site technical support for clients, resolvin...
Location
Location
Chile , Santiago
Salary
Salary:
Not provided
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree preferred or Associate degree holder (technical field) with 2-4 years working experience in Systems Engineering
  • Intermediate -Advanced English Level
  • Experience and knowledge of NonStop technology is required
Job Responsibility
Job Responsibility
  • Apply growing technical knowledge to operate a technology area (e.g. server administration, technical security management, performance management) or customer group with limited risk/complexity
  • Integrate technical knowledge and business understanding to create solutions for customers
  • Resolve routine in-scope technical incidents independently
  • Work with team members to resolve more complex incidents
  • Apply company solutions to meet moderately complex customer needs within area(s) of technical responsibility
  • Participate in Customer Expectation management as part of escalation process
  • Build relationship with management in assigned accounts
  • Set expectations with customers based on defined parameters
What we offer
What we offer
  • Comprehensive suite of benefits supporting physical, financial and emotional wellbeing
  • Career development programs
  • Inclusive work environment
  • Fulltime
Read More
Arrow Right

Field Technical Support - NonStop Servers

Field Technical Support role providing onsite technical services for HPE NonStop...
Location
Location
India , Mumbai
Salary
Salary:
Not provided
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Computer Science, Engineering, or related field
  • 3+ years of experience supporting HPE NonStop systems in enterprise environments
  • Strong understanding of NonStop OS, Guardian, OSS, TCP/IP, and related subsystems
  • Experience with NonStop utilities such as SCF, FUP, TMF, EMS, and PATHWAY
  • Familiarity with ITIL processes (Incident, Problem, Change Management)
  • Excellent troubleshooting, communication, and customer service skills
  • HPE ASE/MASE – NonStop Systems certification preferred
  • ITIL Foundation or higher certification preferred
  • Individual contributors at Intermediate job-level for a minimum of three years
  • Experience with HPE Nonstop, HPE Unix, or Linux operating system
Job Responsibility
Job Responsibility
  • Provide Level 1/2 technical support for incidents related to HPE NonStop hardware and software
  • Troubleshoot and resolve complex system issues, escalating to engineering teams when necessary
  • Perform root cause analysis and implement permanent fixes to prevent recurrence
  • Apply advanced technical knowledge to operate one or more technology areas
  • Perform ongoing health checks, performance tuning, and capacity planning for HPE NonStop systems
  • Apply patches, firmware updates, and software upgrades in coordination with customer change management processes
  • Implement approved changes to system configurations, ensuring minimal disruption to business operations
  • Serve as a trusted advisor to customers, providing technical guidance and recommendations
  • Participate in customer review meetings and contribute to continuous service improvement initiatives
  • Work closely with HPE internal teams, including engineering, product support, and account management
What we offer
What we offer
  • Health & Wellbeing benefits
  • Personal & Professional Development programs
  • Unconditional Inclusion environment
  • Comprehensive suite of benefits supporting physical, financial and emotional wellbeing
  • Career development programs
  • Flexible work arrangements
  • Fulltime
Read More
Arrow Right
New

Customer Service Representative

We are looking for a Customer Service Representative to join a growing team in C...
Location
Location
United States , Cleveland
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in customer service, call center support, or a similar client-facing role
  • Ability to manage order entry tasks with a high level of accuracy and attention to detail
  • Comfortable handling a high volume of inbound calls while maintaining a detail-oriented and helpful approach
  • Experience making outbound calls for follow-up, issue resolution, or customer updates
  • Working knowledge of Microsoft Office applications such as Outlook, Word, and Excel
  • Strong communication, organizational, and multitasking skills in an onsite office environment
  • Familiarity with business systems such as customer account or order management platforms is preferred
Job Responsibility
Job Responsibility
  • Respond to incoming customer calls and messages with care, providing timely assistance and clear follow-up on questions or concerns
  • Process customer orders and update account information accurately while maintaining organized records in company systems
  • Handle both inbound and outbound communication to support service inquiries, order status updates, and routine account needs
  • Coordinate with accounting and internal team members to ensure customer issues, documentation, and requests are addressed efficiently
  • Use Microsoft Office and related business applications to prepare correspondence, track activity, and maintain administrative support tasks
  • Monitor customer interactions closely to ensure service standards are met and escalate more complex concerns when appropriate
  • Support office operations through dependable administrative assistance, including data entry and routine documentation management
What we offer
What we offer
  • Medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right
New

Shift supervisor

We’re building a world of health around every individual — shaping a more connec...
Location
Location
United States , Spring
Salary
Salary:
16.50 - 24.00 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
July 13, 2026
Flip Icon
Requirements
Requirements
  • Deductive reasoning ability, analytical skills and computer skills
  • Advanced communication skills and supervision skills
  • Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
  • High School diploma or equivalent preferred but not required.
Job Responsibility
Job Responsibility
  • Work effectively with store management and store crews
  • Supervise the store’s crew through assigning, directing and following up of all activities
  • Effectively communicate information both to and from store management and crews
  • Assist customers with their questions, problems and complaints
  • Promote CVS customer service culture (Greet, offer help, and thank)
  • Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
  • Maintain customer/patient confidentiality
  • Price merchandise
  • Stock shelves
  • Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise
What we offer
What we offer
  • dental
  • vision
  • wellness resources
  • employee discounts
  • access to certain voluntary benefits
  • other programs
  • Parttime
Read More
Arrow Right
New

Accounting Specialist

We are looking for an Accounting Specialist to join a growing team in Avon, Ohio...
Location
Location
United States , Avon
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 2 years of accounting experience with exposure to both accounts payable and accounts receivable work
  • Strong Excel skills with the ability to work efficiently with spreadsheets and financial data
  • Practical experience with billing processes, account reconciliation, and core accounting support activities
  • Ability to work on site Monday through Friday in Avon, Ohio
  • Self-directed approach with the judgment to identify issues and take action with minimal supervision
  • High level of energy, reliability, and adaptability in a fast-moving team setting
Job Responsibility
Job Responsibility
  • Manage accounts receivable activities, including tracking outstanding balances, following up on collections, and helping maintain healthy cash flow
  • Process accounts payable transactions by reviewing invoices, preparing entries, and ensuring timely and accurate payment handling
  • Perform billing-related tasks, including preparing customer invoices, verifying supporting details, and resolving discrepancies when needed
  • Reconcile accounts on a regular basis to confirm financial records are accurate, complete, and up to date
  • Use Excel to organize financial data, analyze account activity, and support reporting for the accounting team
  • Identify priority areas independently and step in quickly to address urgent accounting workload needs
  • Assist with general accounting operations and provide support across multiple functions within a small team environment
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • company 401(k) plan
  • Fulltime
Read More
Arrow Right
New

Sales Assistant

Location
Location
United States , Aurora
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience supporting sales operations, inside sales, or customer-facing order management activities
  • Ability to communicate effectively with customers and collaborate with cross-functional teams
  • Strong attention to detail when reviewing orders, account information, and transactional records
  • Comfort handling both inbound customer inquiries and outbound follow-up related to orders and service needs
  • Problem-solving skills with the ability to resolve discrepancies in a timely and detail-focused manner
  • Proficiency using business systems and learning new tools, processes, and reporting methods
  • Organizational skills that support managing multiple priorities in a deadline-driven environment
Job Responsibility
Job Responsibility
  • Review incoming orders carefully to confirm pricing, quantities, and customer-entered information are accurate before processing
  • Build positive, dependable relationships with customers by providing attentive service and consistent follow-up
  • Maintain accurate customer account records within company systems to support reliable order management and reporting
  • Investigate shipment concerns, order issues, and related discrepancies, then coordinate timely solutions with customers and internal teams
  • Respond to product questions by supplying clear, helpful information that supports customer decision-making
  • Partner with shipping teams to align delivery timing, organize combined shipments, and help ensure orders move out as scheduled
  • Work with accounting personnel to address account adjustments, including credits and debits, with accuracy and professionalism
  • Coordinate with purchasing and production staff to confirm product availability and keep customers informed of order status
  • Track inventory-related updates and alert product management when stock levels indicate a potential shortage
  • Adapt to updated systems, revised processes, and evolving order workflows, including changes involving data updates and record integration
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • free online training
Read More
Arrow Right
New

Pharmacy Intern - Grad

You’ve invested a lot of time and energy in your education. Now you want the cha...
Location
Location
United States , Killeen
Salary
Salary:
19.75 - 42.00 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
July 10, 2026
Flip Icon
Requirements
Requirements
  • PharmD graduate of a U.S. accredited program prior to beginning the Post-Graduate Training Program at CVS Health
  • Ability to obtain required pharmacist licensure within the required timeframe, per state guidelines. Failure to obtain required Pharmacist licensure within 120 days of graduation will result in separation of employment.
  • Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required
Job Responsibility
Job Responsibility
  • Living our purpose by following all company SOPs at each workstation to help our Pharmacists and Technicians manage and improve patient health
  • Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
  • Contributing to positive patient experiences by showing empathy and genuine care
  • Offering to counsel, fielding medical questions, and soliciting information on a patient’s medical history to provide optimal care, when appropriate under the direct supervision of a licensed pharmacist
  • Taking telephonic prescriptions from the prescriber, and calling the prescriber to clarify prescriptions or facilitate medication changes, where allowed by state regulation
  • Maintaining the highest level of self-awareness and providing in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices
  • Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team
  • Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
  • Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
  • Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles
What we offer
What we offer
  • dental
  • vision
  • wellness resources
  • employee discounts
  • access to certain voluntary benefits
  • other programs
  • Parttime
Read More
Arrow Right