CrawlJobs Logo

Field Technical Service Engineer

amcor.com Logo

Amcor

Location Icon

Location:
Ireland , Sligo ▼

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

Provide regional technical service support with flexibility at customer and machine manufacturer sites for all Segments and Business Units of Amcor EMEA. Supported areas include growth opportunities, quality related events, business continuity activities and Product Development assistance. The role also serves as a liaison with machine suppliers to facilitate collaboration in resolving issues at customers as well as running development trials.

Job Responsibility:

  • Provide regional technical service support at customer and machine manufacturer sites
  • Follow up each visit with a detailed field service report
  • Support customer packaging trials from first attempt through to industrial qualification/ramp up
  • Contribute to Growth by supporting trials for New Business Opportunities
  • Support Quality related issues by collaborating to troubleshoot and resolve packaging material/machine/product interaction issues
  • Contribute to maintaining existing business by providing technical assistance to trials
  • Provide support to Product Development peers by trialing new products
  • Maintain schedule to meet the needs of customers
  • Focus on customer management and satisfaction
  • Master technical knowledge of packaging machinery types, pack formats and applications
  • Embody Amcor's Safety Value and follow all Safety rules/guidelines
  • Demonstrate cost discipline

Requirements:

  • University engineering/science degree or equivalent industry experience
  • Proven experience in a similar role in the flexible packaging or packaging machinery industry
  • Good understanding of flexible packaging converting processes and customer packing/filling equipment
  • Knowledge of packaging validation procedures
  • Willingness to travel up to 70% of the time
  • Fluent in English
  • Strong communication/interpersonal skills
  • Strong focus on customer with team working spirit
  • Solid technical and problem solving skills
  • Ability to work in a fast-paced dynamic environment and handle pressure
  • Rigor and attention to detail
  • Ability to organize own work, self-manage, prioritize and drive results
  • Proficiency with common IT tools (MS Outlook, MS Office, MS Teams)

Nice to have:

  • Additional European languages are a plus
  • Previous experience with Salesforce.com is a plus

Additional Information:

Job Posted:
December 17, 2025

Employment Type:
Fulltime
Work Type:
Remote work
Icon
Amcor - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Field Technical Service Engineer

HPC DMF Field Service Engineer

The HPC DMF Field Service Engineer provides technology consulting to external cu...
Location
Location
Singapore , Singapore
Salary
Salary:
Not provided
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years of professional experience
  • Bachelor of Arts/Science or equivalent degree in computer science or related area of study
  • Without a degree, 11+ years of relevant professional experience
  • Must have Linux/Unix experience
  • Sufficient depth and breadth of technical knowledge to design and scope multiple deliverables across multiple technologies
  • Demonstrated innovation and communication of new deliverables and offerings
  • Ability to develop solutions that enhance availability, performance, maintainability and agility
  • Understanding of architectural dependencies of technologies in customer's IT environment
  • Vendor or industry certification in at least one discipline area
  • Ability to work in multi-technology environment with ability to diagnose complex technical problems to root cause
Job Responsibility
Job Responsibility
  • Hardware Maintenance support for HP Proliance Server, Apollo Server etc
  • Verify and implement detailed technical design solutions
  • Provide detailed technical design for enterprise solutions
  • Lead technical assessment and delivery of technical solutions to customer
  • Coordinate implementation of new installations, designs, and migrations
  • Provide advanced technical consulting and advice on proposal efforts and solution design
  • Collect and determine data to identify customer needs and requirements
  • Respond to requests for technical information from customers
  • Develop customer technology solutions using various industry products
  • Engage in technical problem solving across multiple technologies
What we offer
What we offer
  • Health & Wellbeing comprehensive benefits suite
  • Personal & Professional Development programs
  • Unconditional Inclusion environment
  • Career development programs
  • Flexible work arrangements
  • Fulltime
Read More
Arrow Right

Field Service Engineer

As part of the Instrument Services team, you will take ownership of cases assign...
Location
Location
Japan , Tokyo
Salary
Salary:
Not provided
10xgenomics.com Logo
10x Genomics
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Biomedical Engineering / Technology (or equivalent)
  • Multi-year experience with the service and repair of analytical laboratory instruments
  • Demonstrated ability to operate independently and manage multiple priorities
  • Understanding of critical customer experience factors and after sales service
  • Excellent customer facing communication and interpersonal skills
  • Detail oriented and able to effectively collaborate within a cross functional team
  • Excellent time management skills, with a focus on effective scheduling, prioritization, delegation, and the ability to coordinate and address competing demands
  • Fluent Mandarin and English language skills written and spoken
  • Ability to travel as required within the APAC region to be successful in this field-based role, expected to be at least 65% of the time
Job Responsibility
Job Responsibility
  • Take ownership of cases assigned, driving & delivering high quality service resolution
  • Provide timely onsite support to address service repair issues at customer sites according to contract prioritization
  • Ensure the timely completion of all required service documentation
  • Follow up with customers regarding instrument performance post service intervention
  • Communicate proactively and share information with field team members, Service Operation team, Technical Service and Customer Service teams, in addition to other support functions
  • Perform assembly, disassembly, and repair work on analytical laboratory instruments and equipment
  • Effectively and safely utilize test equipment, hand tools and power tools when needed
  • Responsible for documentation as required by company policy, cGMP, ISO, Regulatory agencies
  • Support the loading and updating of software, calibrations, preventive maintenance, and Pre-staging of new equipment
  • Monitor personal parts stock, test equipment and test tools inventory to ensure proper levels and current calibration certificates are readily available for typical servicing of instruments
What we offer
What we offer
  • Competitive and comprehensive health benefits package
  • Competitive easy-to-use benefits that promote wellbeing and make your life easier
  • Family friendly policies like parental leave
  • Generous Time Off
  • Fulltime
Read More
Arrow Right

Field Service Engineer - Communication Systems

We’re looking for a Field Service Engineer to join a growing technical team supp...
Location
Location
United Kingdom , Portsmouth
Salary
Salary:
26000.00 - 36000.00 GBP / Year
bluestreampeople.co.uk Logo
BLUESTREAM PEOPLE
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong technical aptitude with a background in electronics, IT, or communications
  • Relevant field service or engineering experience, preferably in maritime, satcom, or data systems
  • Clean UK driving licence
  • GMDSS and GOC certifications preferred
  • Offshore survival certifications (BOSIET & OLF) desirable
  • Ability to travel regularly, often at short notice
  • Must be eligible to obtain UK Security Clearance (SC or DV level)
Job Responsibility
Job Responsibility
  • Perform service, repair, testing, and commissioning of satellite communication and data systems
  • Conduct standard and custom system installations in the field
  • Liaise with customers in advance of deployments to ensure readiness
  • Prepare and mobilise tools, test equipment, and materials, sometimes at short notice
  • Submit accurate technical reports and service documentation following each task
  • Provide datacoms and satcom hardware support for the workshop when required
  • Conduct GMDSS surveys as part of maritime service requirements
What we offer
What we offer
  • Annual bonus (company and individual performance based)
  • 25 days’ holiday plus bank holidays
  • Company-matched pension up to 7.5%
  • Free on-site parking
  • Career growth within a financially stable and globally expanding organisation
  • Fulltime
Read More
Arrow Right

Field Service Engineer

As Cyngn scales its production deployments of Autonomous Mobile Robots (AMRs), w...
Location
Location
United States , Mountain View
Salary
Salary:
90000.00 - 108000.00 USD / Year
cyngn.com Logo
Cyngn
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2+ years in a technical field service, robotics, or hardware support role
  • Ability and willingness to travel regularly (30–50% anticipated)
  • Proficiency with Linux terminal, remote troubleshooting, and basic shell scripting
  • Strong hands-on skills with mechanical/electrical components and system-level debugging
  • Excellent communication and customer service skills
  • Ability to lift up to 80 lbs and work in industrial or warehouse environments
  • Capable of interpreting schematics, wiring diagrams, and engineering documentation
Job Responsibility
Job Responsibility
  • Travel to customer locations to perform installation, repair, upgrades, and calibration of production robotic systems
  • Conduct field-based diagnostics, perform root cause analysis, and execute corrective actions to maintain uptime
  • Collaborate with Engineering Services and Engineering teams to deploy software updates, log issues, and provide feedback from the field
  • Replace and configure hardware components, sensors, and subsystems as needed
  • Execute configuration and parameter changes, including network and system settings on deployed robots
  • Interface directly with customer teams to provide status updates, answer technical questions, and ensure customer satisfaction
  • Maintain logs of service activity, diagnostics data, and configuration changes in a structured and reliable format
  • Support initial site bring-up and commissioning efforts for new deployments
  • Assist with documentation development and service procedure refinement
  • Support weekend and after-hours troubleshooting on an on-call rotation basis
What we offer
What we offer
  • Health benefits (Medical, Dental, Vision, HSA and FSA (Health & Dependent Daycare), Employee Assistance Program, 1:1 Health Concierge)
  • Life, Short-term and long-term disability insurance (Cyngn funds 100% of premiums)
  • Company 401(k)
  • Commuter Benefits
  • Flexible vacation policy
  • Remote or hybrid work opportunities
  • Sabbatical leave opportunity after 5 years with the company
  • Paid Parental Leave
  • Daily lunches for in-office employees and fully-stocked kitchen with snacks and beverages
  • Monthly meal and tech allowances for remote employees
  • Fulltime
Read More
Arrow Right

Technical Services Engineer

As a Technical Services Engineer, you will work the daily inbound cases from Cus...
Location
Location
United States , Birmingham, Alabama
Salary
Salary:
43100.00 - 75100.00 USD / Year
daxko.com Logo
Daxko
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong interpersonal and cross-functional communication skills
  • Strong computer and multi-tasking skills
  • Strong analytical and problem-solving skills
  • Ability to work independently and take initiative
  • Excellent time management skills with a proven ability to meet deadlines
  • Ability to maintain professionalism and act with integrity
  • Bachelor’s Degree in Business, Computer Science or related field
  • Coding Bootcamp / relevant certifications
  • Familiarity with one or more of the following: Microsoft SQL, MySQL, MongoDB, and PostgreSQL
Job Responsibility
Job Responsibility
  • Work the daily inbound cases from Customer Service
  • determine the root cause and either resolve or escalate to other team members or teams as required
  • Act as the communication champion between Customer Success, Professional Services, Development, and TechOps to ensure system-wide incidents or issues are known and case resources are coordinated
  • Support All Daxko software offerings and integrated third-party tools
  • Act as the escalation point for Customer Success when identifying urgent action from other departments
  • Test and escalate bug tickets to the appropriate development team via Jira
  • Collaborate across teams regarding business and product needs of customers
  • Participate in on-call rotation
  • Ensure a speedy response time on cases and enlist help of other team members as needed
  • Teach others how to use Daxko software offerings
What we offer
What we offer
  • Flexible paid time off
  • Affordable health, dental, and vision insurance options
  • Monthly fitness reimbursement
  • 401(k) matching
  • New-Parent Paid Leave
  • Casual work environments
  • Remote work
  • Fulltime
Read More
Arrow Right

Field Service Engineer

At Fabric, we enable retailers and brands to profitability scale both their onli...
Location
Location
Israel , Be'er-Sheva
Salary
Salary:
Not provided
getfabric.com Logo
Fabric
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Hands-on technical skills - a must
  • Willingness for non-routine work hours (working in shifts, including weekends and nights) - a must
  • Technical degree or training
  • Experience with fieldwork
  • Experience with a multidisciplinary system - an advantage
  • Team player with excellent communication skills
  • Willingness to work abroad if needed
  • Proficiency in spoken and written English
Job Responsibility
Job Responsibility
  • Maintenance, repair, and installation of our robotics hardware environment
  • Technical training and mentoring of new support technicians
  • Defining and writing procedures for maintenance, recovery, and deployment of robots and stations
  • Fulltime
Read More
Arrow Right

Robotics Field Service Engineer

The Robotics Field Service Engineer (FSE) plays a critical role in this mission....
Location
Location
United States , Madison
Salary
Salary:
70000.00 - 120000.00 USD / Year
formic.co Logo
Formic
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years of hands-on field service experience working on robotic or automation equipment
  • Practical troubleshooting skills across electrical, mechanical, and PLC/robotic control systems
  • Experience reading electrical schematics, wiring diagrams, and pneumatic drawings
  • Strong familiarity with safety protocols, especially LOTO, and adherence to GMP or industrial SOPs
  • Experience using CMMS tools (MaintainX, UpKeep, FIIX, etc.) to track, schedule, and report maintenance
  • Comfortable with local area travel up to 80%
  • Overnight travel up to 50%
  • Clear communicator across email, phone, and on-site conversations—able to write effective service reports
Job Responsibility
Job Responsibility
  • Perform preventative, corrective, and predictive maintenance for robotic manufacturing cells
  • Respond to alarms or escalations (remote or on-site), diagnosing and resolving issues
  • Provide on-site production support and informal training to operators and technicians
  • Use CMMS tools (e.g. MaintainX) to log and track all field activity, asset status, and spare parts needs
  • Coordinate self, vendors, and partners for in-field support
  • Maintain a clean, safe work environment and ensure compliance with OSHA and Formic safety standards
  • Monitor system performance remotely via Formic dashboards (e.g., Grafana)
  • Generate detailed service reports including issue, RCA (root cause analysis), resolution, and follow-ups
  • Feed real-world system and customer insights back into Continuous Improvement and Customer Success teams
  • Help identify systemic issues and opportunities to drive fleet-wide maintenance reductions
What we offer
What we offer
  • Equity in Formic
  • 99% covered Medical, Dental, and Vision insurance plans, with 75% coverage for dependents
  • Additional Fully Covered Insurance Benefits: FSA & DCFSA, Life Insurance, Short-Term Disability, and Long-Term Disability
  • Employee Assistance Program (EAP)
  • Paid Parental Leave
  • Company-sponsored 401(k)
  • Home Office Stipend
  • Monthly Cell-Phone Reimbursement
  • Flexible Time-Off
  • Paid Company Holidays
  • Fulltime
Read More
Arrow Right

Robotics Field Service Engineer

The Robotics Field Service Engineer (FSE) plays a critical role in this mission....
Location
Location
United States , Dallas - Fort Worth; Austin; San Antonio
Salary
Salary:
70000.00 - 120000.00 USD / Year
formic.co Logo
Formic
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years of hands-on field service experience working on robotic or automation equipment
  • Practical troubleshooting skills across electrical, mechanical, and PLC/robotic control systems
  • Experience reading electrical schematics, wiring diagrams, and pneumatic drawings
  • Strong familiarity with safety protocols, especially LOTO, and adherence to GMP or industrial SOPs
  • Experience using CMMS tools (MaintainX, UpKeep, FIIX, etc.) to track, schedule, and report maintenance
  • Comfortable with frequent local area travel (primarily greater Dallas-Fort Worth, Austin, San Antonio areas)
  • Comfortable with approx. 50% overnight travel (all US-based travel)
  • Clear communicator across email, phone, and on-site conversations—able to write effective service reports
Job Responsibility
Job Responsibility
  • Perform preventative, corrective, and predictive maintenance for robotic manufacturing cells
  • Respond to alarms or escalations (remote or on-site), diagnosing and resolving issues in accordance with customer ASA (agreed service agreements)
  • Provide on-site production support and informal training to operators and technicians
  • Use CMMS tools (e.g. MaintainX) to log and track all field activity, asset status, and spare parts needs
  • Coordinate self, vendors, and partners for in-field support—including scheduling and customer alignment
  • Maintain a clean, safe work environment and ensure compliance with OSHA and Formic safety standards
  • Monitor system performance remotely via Formic dashboards (e.g., Grafana)
  • Generate detailed service reports including issue, RCA (root cause analysis), resolution, and follow-ups
  • Feed real-world system and customer insights back into Continuous Improvement and Customer Success teams
  • Help identify systemic issues and opportunities to drive fleet-wide maintenance reductions
What we offer
What we offer
  • Equity in Formic
  • 99% covered Medical, Dental, and Vision insurance plans, with 75% coverage for dependents
  • Additional Fully Covered Insurance Benefits: FSA & DCFSA, Life Insurance, Short-Term Disability, and Long-Term Disability
  • Employee Assistance Program (EAP)
  • Paid Parental Leave
  • Company-sponsored 401(k)
  • Home Office Stipend
  • Monthly Cell-Phone Reimbursement
  • Flexible Time-Off
  • Paid Company Holidays
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy