Field Technical Service Engineer Job at Amcor (Sligo)

Service Engineer, Field Service

Join us as a Service Engineer and take the lead in delivering exceptional servic...

Location

China , Wuxi

Salary:

Not provided

Valmet Inc.

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Mechanical Engineering or Process Equipment & Control Engineering
5–7 years of experience in manufacturing or equipment maintenance within the machinery or pulp industry
Proficiency in English (oral and written) for effective communication with global colleagues
Skilled in engineering software such as AutoCAD, SOLIDWORKS, CATIA, or Inventor
Ability to manage complex site work and travel frequently
Strong technical expertise in pulp mill equipment
Excellent problem-solving skills
Ability to work independently under pressure
Building internal and external networks
Maintaining a customer-focused mindset

Job Responsibility

Lead on-site installation and commissioning of equipment in pulp mills, ensuring compliance with safety and quality standards
Collaborate with Sales teams to identify opportunities and prepare technical solutions for Mechanical and Chemical pulp projects
Respond quickly to customer needs, providing feasible solutions with support from cross-functional teams
Coordinate service calls, repairs, and preventative maintenance based on Valmet standards
Document project progress, report findings, and share recommendations to improve service offerings

What we offer

Competitive pay
Comprehensive insurance
Vibrant workplace culture filled with team-building events and employee clubs
Flexible internal mobility program
Inspiring and challenging position in an international environment that fosters innovation and professional growth
Work on global projects
Leverage modern technology
Flexible working arrangements to support a healthy work-life balance

Fulltime

Cross Technology Service Delivery Field Support Engineer (L2) - Security Engineer

The Cross Technology Service Delivery Security Support Engineer (L2) role at NTT...

Location

Philippines , Makati

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Minimum 4 to 6 years of total experience
Minimum 2 to 3 years as a Network Security support resource
Degree or relevant qualification in IT/Computing (or demonstrated equivalent work experience)
Required certification: Check Point Certified Security Administrator (CCSA) or Check Point Certified Expert (CCSE) or Check Point Certified Cloud Specialist (CCCS) or Check Point Certified VSX Specialist or Check Point Certified Maestro Expert or Cisco Certified Network Associate - Enterprise or Cisco Certified Network Associate - Security or Cisco Certified Network Professional – Enterprise or Cisco Certified Network Professional – Security
Experience with troubleshooting and providing support in security/network/data center/systems/monitoring Services within a medium to large ICT organization
Working knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Security, Network, Data Center, Telephony, Exchange, Cloud, Backup, etc.)
Handled security products like Firewalls, Cloud Security and SASE (i.e Check Point NGFW, Check Point CloudGuard, Check Point Harmony, etc.)

Job Responsibility

Provide a managed service to clients to ensure their IT infrastructure and systems remain operational
Proactively monitor, identify, investigate, and resolve technical incidents and problems to restore service
Proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA)
Contribute to / support on project work as and when required
Monitor client infrastructure and solutions
Identify problems and errors prior to or when they occur
Routinely identify common incidents and opportunities for avoidance as well as general opportunities for incident reduction
Investigate first line incidents assigned and identify the root cause of incidents and problems
Fulfill approved requests following agreed procedures
Provide telephone or chat support to clients when required

What we offer

Workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive
Part of a global company that is a $30+ billion business and technology services leader
Committed to accelerating client success and positively impacting society through responsible innovation
Global Top Employer with experts in more than 50 countries
Equal Opportunity Employer with a global culture that embraces diversity

Fulltime

New

Field Service Engineer 4

As a Field Service Engineer at Lam, you will step into the limelight of customer...

Location

United States , Arizona

Salary:

Not provided

Lam Research

Expiration Date

Until further notice

Requirements

Bachelor's degree in Electronics, Engineering, or related field and 8+ years of experience
or Master's degree with 6+ years
or equivalent work experience.
Previous experience in installation, maintenance, repair, or troubleshooting of semiconductor capital equipment.
Proficiency in interpreting electrical and mechanical schematics, diagrams, and operation manuals.
Able to work in a clean room environment while wearing personal protective safety equipment, or cleanroom suit.
Frequently position oneself (e.g., bend, stoop, reach, walk, sit, twist, squat, kneel, climb, stand) to perform job tasks for extended periods.
Able to travel frequently, domestically and internationally, based on customer needs, flexibility to work a variety shifts including compressed and alternative workweeks including overtime and on-call if needed.

Job Responsibility

Provide quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam’s complex electro-mechanical and electronic systems at customer sites.
Analyze, troubleshoot, conduct diagnostics, isolate issues, and solve problems across a broad range of Lam products to the component level to minimize downtime, system interruptions, and equipment malfunctions.
Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification.
Perform field modifications and updates, maintaining records and reports to coordinate activities between Lam and the customer.
Serve as a subject matter expert, representing Lam to our valued customers, delivering exceptional customer satisfaction.
Partner directly with customer at a management and engineer levels, run customer meetings, measure customer trust, and lead improvement programs.
Transparently discuss opportunities and challenges with customer to increase trust.
Provide technical instruction, leadership, and mentoring for more junior engineers.
Coach and delegate to more junior employees to ensure project completion on time.

Fulltime

New

Field Service Engineer

We have an exciting new job opportunity open at Verisure Service for a Field Ser...

Location

United Kingdom , Bexleyheath

Salary:

50000.00 GBP / Year

Verisure Services (UK) Limited

Expiration Date

Until further notice

Requirements

Strong English communication skills and a good team player
Ability to make effective and timely resolutions
Ability to use hand tools and competent with the usage of step ladders
A proactive and enthusiastic approach to work on maintenance
A clean manual driving licence
A passion for technology

Job Responsibility

Provide in-depth examination of our customers property
Advise on the best security and safety solutions in order to design a system that meets their security needs & risks
Installation and technical support provided to Verisure security systems with a focus first time fix solutions
Deliver a detailed, informed walkthrough of the Verisure Alarm system
Trouble shooting any issues and repeat false alarms that may arise
Responsible for managing stock materials and company vehicle maintenance in line with schedules
Committed to providing outstanding expertise and customer service

What we offer

Company van provided with optional personal use
Fuel card provided for business miles only
Company smartphone
Birthday off
Uncapped commission scheme based on productivity
Employee alarm discount programme
Employee referral cash bonus scheme
Gym Flex
Pension plan
Private Health Care plan

Fulltime

New

Installer / Field Service Engineer Hybrid

We have an exciting new job opportunity open at Verisure Service for a Field Ser...

Location

United Kingdom , Maidstone

Salary:

28000.00 - 40000.00 GBP / Year

Verisure Services (UK) Limited

Expiration Date

Until further notice

Requirements

Clean manual driving license
Passionate about technology & product information
Excellent communication and problem-solving skills
Ability to make effective and timely resolutions
Ability to use hand tools and competent with the usage of step ladders
A proactive and enthusiastic approach to work on maintenance

Job Responsibility

Visiting new customers, providing a security analysis of our customers property, and carry out a professional installation
Visiting existing customers, troubleshooting any issues and repeat false alarms that may arise
Provide any technical assistance during the installation process and routine maintenance of Verisure Security Systems
Responsible for managing stock materials and company vehicle maintenance in line with schedules
Delivering a detailed and informed walkthrough of any Verisure Alarm system

What we offer

Company van provided with optional personal use
Fuel card provided for business miles only
Company smartphone
Birthday off
Uncapped commission scheme based on productivity
Employee alarm discount programme
Employee referral cash bonus scheme
Gym Flex
Pension plan
Private Health Care plan

Fulltime

New

Field Service Engineer

As our Field Service Engineer, you will be part of a team of engineers who help ...

Location

United States , Lehi

Salary:

Not provided

ASML

Expiration Date

Until further notice

Requirements

Bachelor's degree in an Engineering field or equivalent combination of education, skills and experience
1+ years working experience in a relevant field preferred
Knowledge of semiconductor industry, vacuum system, or plasma is preferred
Work according to a strict set of procedures within the provided timelines
Knowledge of Safety Procedures
Mechanical aptitude and knowledge of pneumatics, hydraulics, electronics, and semiconductor processes, and relevant software
Can observe and respond to people and situations and interact with others encountered in the course of work
Must be able to read and interpret data, information, and documents
Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency and professionalism
Ability to complete assignments with attention to detail and high degree of accuracy

Job Responsibility

Install equipment at customer's locations, including equipment with new features, unload components, inspect for damage, assemble, align and test
Analyze applicability, accuracy and adherence to design specifications
Evaluate and diagnose problems and make appropriate repairs, escalating when necessary
Answer customer questions and assist customers in a professional manner
Advise users of appropriate actions to correct malfunctions and may recommend changes in user procedures
Perform administrative and coordination duties, including pass-downs, work orders, field service reports, system problem reports, and monthly reports
Prepare written technical reports on an independent basis
Provide appropriate support and assistance to less experienced ASML personnel as necessary

Fulltime

New

Field Service Engineer - 2L Yieldstar

The Customer Support (CS) organization is responsible for the installations, qua...

Location

United States , Hillsboro

Salary:

Not provided

ASML

Expiration Date

Until further notice

Requirements

Bachelor's degree in relevant Technical Field
Minimum 6 year's experience in a role that requires hands-on Mechanical aptitude, knowledge of pneumatics, hydraulics, electronics, and semiconductor processes
Minimum 2 year's experience using computer applications, including data analysis tools, spreadsheet, and presentation software

Job Responsibility

Gather all information relevant for the problem, analyze using available means, gather additional diagnostic info if needed, decide on initial approach to solve problem and execute, consult with others
Work with the 1st line support team on tool issues, document and package all data relevant for problem resolution (e.g. pass-downs, work orders, field service reports, system problem reports, technical reports) and resolve issues or escalate to GSC/DE
Handle escalations by sending summary emails to central support teams with data, PCCSIM, key help needed and planning and scheduling calls as required
Understand tool issues and errors thoroughly and explain to the team (1L, TL, PL. PM, customers, GSC/DE) as needed. Prepare problem summaries to present to internal teams and the customer during customer calls/passdown
Use tools, replace parts, improve settings, to execute repairs and standard service actions independently as required (during low manpower/absences/complex actions)
Collect data for technical projects, summarize, create PowerPoint summaries and present to stakeholders
Explain appropriate actions to users to correct malfunctions, train customers in use and routine maintenance of equipment, recommend changes in user procedures when needed
Signal gaps and improvement opportunities and report it to the relevant stakeholders
Maintain and broaden own knowledge, shares best known methods within the work group
Provide appropriate support and assistance to less experienced engineers on first tasks

Fulltime

New

Field Service Engineer

Provides onsite field service support through the performance of installations, ...

Location

Taiwan , Taichung

Salary:

Not provided

ASML

Expiration Date

Until further notice

Requirements

Associate's Degree with a technical emphasis and a minimum of four (4) year's of field service engineering experience or a Bachelor's Degree in a technical field with two (2) years of field service engineering experience
Minimum of one (1) year experience in optics, laser, and/or semiconductor manufacturing equipment experience is preferred
Laser and vacuum experience preferred
Has led one installation or significantly contributed to the successful installation of products at multiple sites
Requires experience using the following software packages: Excel, Word, PowerPoint, LabView, Internet Protocol, and Computer Networking
Good written and verbal communications skills
Ability to analyze data and report problems, to complete accurate, comprehensive service reports, and to communicate technical issues to other technical staff
Ability to collect, translate, and analyze data and take action based on effectively report problems though written and/or graphical representation of data (detailed Post-Mortem Chronological Abstracts, trending analysis, failure statistics, etc.)
Excellent customer service skills, with a solid foundation in and an understanding of the importance of relationship building
Intermediate level of technical knowledge of electronics

Job Responsibility

Provides onsite field service support through the performance of installations, upgrades, repairs, and maintenance of complex capital equipment and systems
Troubleshoots either to resolve issues directly or through referring advanced issues to technical support resources
Acts as a customer service advocate, instructing customers in the operation and maintenance of the system
Analyzes, diagnoses, and troubleshoots Cymer equipment problems via telephone or at customer site
Performs installation, repair, retrofits, upgrades and preventive maintenance on Cymer equipment installed at customer sites
Maintains and manages an assigned installation equipment base. This includes providing primary support, forecasting, conducting customer support meetings, and ensuring regular communication with the customer
Assists customers in the receipt, installation, and testing of company equipment
Conducts equipment troubleshooting, analysis, and debugging in support of installation or operating activities
Provides service education to customer's service and operations staff
Ensures that parts are available and as specified for service requirements

Fulltime

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