Field Tech Senior Specialist Job at NTT DATA (Noida)

Job Responsibility

Provides direct supervision to a team of operational or professional-level team members, ensuring alignment with operational and project objectives
Leads analytics and data validation efforts to research, rationalize, and confirm the accuracy of financial totals associated with DWS DLS motions
Performs validation and reconciliation of Salesforce (SFDC) IDs, ensuring accurate linkage between opportunities and financial results
Identifies scenarios where SFDC IDs are missing or misaligned, and develops appropriate justifications to ensure DWS receives due credit for executed DLS motions
Sets and communicates clear expectations for work outcomes, monitors performance, and ensures accountability across the team
Manages a medium-sized field service team and/or supplier relationships, ensuring consistent service delivery standards
Regularly coaches and mentors team members, fostering both technical and analytical capabilities within the team
Reviews team performance and outputs, including operational delivery as well as data accuracy and reporting quality
Collaborates with leadership to drive process improvements, particularly in financial tracking, reporting accuracy, and system alignment (e.g., SFDC)
Ensures the team consistently meets defined performance, operational, and data accuracy metrics

Provides direct supervision to a team of operational or professional-level team members, ensuring alignment with operational and project objectives
Leads analytics and data validation efforts to research, rationalize, and confirm the accuracy of financial totals associated with DWS DLS motions
Performs validation and reconciliation of Salesforce (SFDC) IDs, ensuring accurate linkage between opportunities and financial results
Identifies scenarios where SFDC IDs are missing or misaligned, and develops appropriate justifications to ensure DWS receives due credit for executed DLS motions
Sets and communicates clear expectations for work outcomes, monitors performance, and ensures accountability across the team
Manages a medium-sized field service team and/or supplier relationships, ensuring consistent service delivery standards
Regularly coaches and mentors team members, fostering both technical and analytical capabilities within the team
Reviews team performance and outputs, including operational delivery as well as data accuracy and reporting quality
Collaborates with leadership to drive process improvements, particularly in financial tracking, reporting accuracy, and system alignment (e.g., SFDC)
Ensures the team consistently meets defined performance, operational, and data accuracy metrics