CrawlJobs Logo

Field Tech Senior Representative

nttdata.com Logo

NTT DATA

Location Icon

Location:
Philippines , Taguig City

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

The Field Tech Senior Representative role involves providing technical support and troubleshooting for clients, focusing on Cisco technologies and network management. Candidates should have a minimum of 5 years of experience in technical support, with strong problem-solving skills and the ability to work independently. This position may require travel to client sites and offers opportunities for professional growth.

Job Responsibility:

  • Responding to client support requests
  • Contacting clients to find out the nature of the problem
  • Traveling to the client’s location or connecting via a remote link
  • Troubleshooting hardware and software issues
  • Installing and maintaining hardware and computer peripherals
  • Installing and upgrading operating systems and computer software
  • Troubleshooting networking and connection issues
  • Advising on software or hardware upgrades
  • Providing basic training in computer operation and management
  • Completing job reports and ordering supplies
  • Provide network technical support for complex network related incidents, changes and projects
  • Troubleshooting of Cisco and wireless technology, network routing and switching
  • Coordinate with higher, peer and subordinate elements to troubleshoot, modify or establish LAN/Voice/Video services in support of the mission
  • Implement and maintain networked systems, including configurations, supporting / troubleshooting network problems and coordinating with vendors for installation of such items as routers, bridges, concentrators and switches
  • Deploy, test, maintain, monitor, and troubleshoot telecommunications equipment and network to include but not limited to: Cisco Unified Communications Manager, Unity voicemail, Voice Gateways, Cisco router/switch, Jabber, Telepresence, and Codian MCU devices. Avaya phones, Avaya Media Gateway
  • Manage, operate and maintain LAN/Voice/Video services for the Command
  • Provide and manage a secure, high performance network, for services including VoIP, QoS, CoS, LAN’s, SBC’s, traditional TDM and SIP
  • Manage and drive remediation efforts related to information security, remediation may be from incidents, penetration tests, vulnerability scans, internal/external audits and other assessments

Requirements:

  • Minimum of 5 years of experience in technical support
  • Strong problem-solving skills
  • Ability to work independently
  • Experience with Cisco technologies and network management
  • Experience troubleshooting hardware and software issues
  • Experience installing and maintaining hardware and computer peripherals
  • Experience installing and upgrading operating systems and computer software
  • Experience troubleshooting networking and connection issues
  • Experience providing network technical support for complex network related incidents, changes and projects
  • Experience troubleshooting Cisco and wireless technology, network routing and switching
  • Experience implementing and maintaining networked systems, including configurations, supporting / troubleshooting network problems and coordinating with vendors for installation of such items as routers, bridges, concentrators and switches
  • Experience deploying, testing, maintaining, monitoring, and troubleshooting telecommunications equipment and network to include but not limited to: Cisco Unified Communications Manager, Unity voicemail, Voice Gateways, Cisco router/switch, Jabber, Telepresence, and Codian MCU devices. Avaya phones, Avaya Media Gateway
  • Experience managing, operating and maintaining LAN/Voice/Video services
  • Experience providing and managing a secure, high performance network, for services including VoIP, QoS, CoS, LAN’s, SBC’s, traditional TDM and SIP
  • Experience managing and driving remediation efforts related to information security, remediation may be from incidents, penetration tests, vulnerability scans, internal/external audits and other assessments

Additional Information:

Job Posted:
March 19, 2026

Work Type:
On-site work
Icon
NTT DATA - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Field Tech Senior Representative

Senior C++ Software Engineer - Ad-Tech or FinTech

FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers...
Location
Location
United States , Chicago; Englewood
Salary
Salary:
129515.93 - 203525.03 USD / Year
comcastadvertising.com Logo
Comcast Advertising
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in computer science or related field
  • 4+ years of professional experience in C++
  • Experience with C/C++, DB design, and network programming
  • Experience with large system software design and development
  • Knowledgeable about SDLC, Agile, and Software Engineering Methodology
  • Team working skills, Good communication skills, Willingness to work under pressure
  • Ability to work closely with global teams and accept additional working time besides normal working hours to meet or co-work with global teams
Job Responsibility
Job Responsibility
  • Responsible for your owned features' complete software development lifecycle, including designing, prototyping, implementation, testing, maintenance, and technical support
  • Produce technical specifications and determine operational feasibility
  • Write well-designed, testable, efficient code
  • Develop software verification plans and quality assurance procedures
  • Document and maintain software functionality
  • Tailor and deploy engineering tools, processes, and metrics
  • Collaborates with project stakeholders to identify product and technical requirements. Conducts analysis to determine integration needs
  • Designs new software and web applications, supports applications under development and customizes current applications. Assists with the software update process for existing applications and roll-outs of software releases
  • Participates in training representatives and operations staff on internally developed software applications
  • Researches, writes and edits documentation and technical requirements, including software designs, evaluation plans, test results, technical manuals and formal recommendations and reports
What we offer
What we offer
  • Paid Time off
  • Physical Wellbeing benefits
  • Financial Wellbeing benefits
  • Emotional Wellbeing benefits
  • Life Events + Family Support benefits
  • Fulltime
Read More
Arrow Right
New

Principal Tech Lead Manager, Image Generation

We are hiring a Principal Tech Lead Manager to own and grow Copilot's image gene...
Location
Location
United States , Redmond
Salary
Salary:
139900.00 - 274800.00 USD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience
  • Master's degree or PHD or equivalent experience in Computer Science, Applied Math, Statistics, or a related field
  • 5+ years of industry experience in applied ML, AI product engineering, or related disciplines
  • 1+ years managing a team of engineers or data scientists
  • Demonstrated experience shipping production AI or ML systems at scale
  • Prior experience leading or mentoring engineers, including at formal tech lead and senior IC responsibilities
  • Hands-on experience building evaluation frameworks or quality systems for AI/ML products
  • Track record of driving measurable quality or performance improvements through systematic iteration
  • Direct experience with image generation models (diffusion models, GANs, multimodal models, etc.)
  • Experience building and owning hillclimbing infrastructure for generative AI
Job Responsibility
Job Responsibility
  • Define and own the end-to-end technical roadmap for Copilot image generation — from prompt understanding and model integration to evaluation, quality, and reliability
  • Establish architectural best practices for image generation pipelines, including prompt conditioning, safety filtering, multimodal grounding, and user personalization
  • Partner with research, product, and infrastructure teams to translate long-horizon vision into executable milestones
  • Serve as the primary technical decision-maker for model selection, integration approaches, and evaluation strategy
  • Lead the integration, evaluation, and launch of new image generation models and capabilities into Copilot surfaces
  • Drive improvements to first-run success rate, image quality, prompt adherence, and overall user satisfaction with generated images
  • Build and own the feedback loop from user signals to model and prompt iteration. Close the loop from production data to systematic improvements
  • Identify and resolve failure modes in image generation including safety gaps, quality regressions, prompt misinterpretation, and accessibility issues
  • Architect and scale evaluation frameworks purpose-built for image generation: aesthetic quality, safety, prompt fidelity, diversity, and user preference
  • Lead competitive benchmarking against peer systems, establishing clear metrics to track progress and signal investment areas
  • Fulltime
Read More
Arrow Right

Advisor, Information Technologies

At Bombardier, we design, build and maintain the world’s peak-performing aircraf...
Location
Location
Canada , Dorval
Salary
Salary:
Not provided
bombardier.com Logo
Bombardier
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • University degree in engineering, computer science, software architecture, AI, data engineering, or related fields
  • 7+ years of experience in technical leadership roles such as Tech Lead, Solution Architect, Enterprise Architect, or Senior Developer
  • Experience designing architectures for cloud, integration, data platforms, AI/ML, or digital manufacturing (aerospace experience is an asset)
  • Excellent analytical and communication skills
  • Ability to synthesize complex technical concepts for both technical and non technical audiences (French and English)
  • Autonomous, innovative, and proactive, with strong problem solving abilities
Job Responsibility
Job Responsibility
  • Be part of the Supply Chain & Programs Digital Innovation Office (DIO), working in a multidisciplinary environment that bridges business needs and advanced technologies
  • Lead the technical vision and architecture of digital and AI initiatives supporting cost reduction, operational efficiency and enterprise modernization
  • Develop robust, scalable, and secure technical architectures, ensuring alignment with enterprise IT standards, cybersecurity requirements, and long term sustainability
  • Represent the DIO in technical discussions with central IT teams, architects, and domain experts—defending, explaining, and optimizing proposed solutions
  • Collaborate across functions (Supply Chain, Operations, Engineering, Aftermarket, Finance, HR, etc.) to design technology solutions meeting business and data requirements
  • Work closely with partners to ensure IT/AI capabilities are correctly captured, assessed, and integrated into Bombardier’s digital ecosystem
  • Analyze business needs and translate them into technical specifications, architectural diagrams, and implementation roadmaps
  • Evaluate emerging technologies and propose actionable recommendations to guide digital transformation initiatives
  • Support teams in project execution, ensuring technical coherence, scalability, and adherence to architecture guidelines
  • Identify risks, dependencies, and integration challenges while ensuring technical quality across project deliverables
What we offer
What we offer
  • Insurance plans (Dental, medical, life insurance, disability, and more)
  • Competitive base salary
  • Retirement savings plan
  • Employee Assistance Program
  • Tele Health Program
  • Fulltime
Read More
Arrow Right

Director, Technical Support (Dedrone)

We are hiring a Director of Technical Support (Dedrone) to play a pivotal role i...
Location
Location
United States , Sterling
Salary
Salary:
117600.00 - 225792.00 USD / Year
axon.com Logo
Axon
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of experience in end-user technical support
  • At least 6+ years in progressive leadership positions in fast-paced tech companies
  • Strong understanding of tiered support models, SaaS platforms, and connected hardware products (IoT, robotics, drones, or similar)
  • Knowledge of customer support/contact center best practices, including: Salesforce.com (omnichannel), CCaaS systems, WFM systems, Training platforms, and Quality Assurance
  • Bachelor’s degree required, computer science, computer engineering, or a related field
  • Strong Linux and networking knowledge and a familiarity with consumer UAV protocols, RF tech, and cloud computing strongly preferred
  • Proven success in integrating or scaling support teams post-M&A is strongly preferred
  • Demonstrated ability to lead teams through organizational change and cultural integration
  • Expertise in building structure in ambiguous environments with a clear focus on scalability and sustainability
  • Ability to prioritize and manage multiple complex workstreams in a fast-paced, evolving landscape
Job Responsibility
Job Responsibility
  • Define and execute the support strategy for Dedrone’s products, aligning with Axon’s GCS best practices and operational cadence
  • Build and scale a high-performing technical support team with clear roles, workflows, and escalation paths across tiers
  • Design and implement standardized processes and KPIs to ensure consistency in service quality, SLA adherence, and backlog management
  • Execute a roadmap for systems integration (CRM, telephony, tooling) in partnership with IT and Ops, enabling seamless customer and agent experiences
  • Lead change management efforts to harmonize processes, tools, and culture between Dedrone and Axon teams
  • Serve as the primary support liaison with Product, Engineering, Program Management, Customer Success, Sales, and Enablement teams
  • Ensure support readiness for new products and feature releases through proactive alignment with product roadmaps
  • Collaborate with Engineering to drive root cause analysis and corrective actions for escalated product issues
  • Partner with GCS Enablement to create training programs that develop technical depth and product confidence across the team
  • Work closely with training and other support leaders to ensure documentation is accurate, accessible, and continuously improved
What we offer
What we offer
  • Competitive salary and 401k with employer match
  • Discretionary paid time off
  • Paid parental leave for all
  • Medical, Dental, Vision plans
  • Fitness Programs
  • Emotional & Mental Wellness support
  • Learning & Development programs
  • Fulltime
Read More
Arrow Right

Regional Director, Sales

The Regional Director, Sales – is a senior leadership role responsible for drivi...
Location
Location
United States
Salary
Salary:
Not provided
skyhighsecurity.com Logo
Skyhigh Security
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years of B2B sales experience
  • At least 4 years in a leadership role within the security industry
  • Proven track record of consistently meeting or exceeding regional sales targets
  • Deep understanding of cloud platforms (AWS, Azure, GCP) and modern cybersecurity challenges such as zero trust, data protection, identity & access management, and threat intelligence
  • Strong executive presence and ability to engage C-level stakeholders
  • Excellent leadership, strategic planning, and analytical skills
  • Bachelor’s degree in Business, Computer Science, Cybersecurity, or a related field
  • MBA or advanced technical certifications (e.g., CISSP, CCSP) preferred
  • Willingness to travel within the assigned region as needed
Job Responsibility
Job Responsibility
  • Develop and implement regional sales strategies aligned with company objectives for security products and services
  • Lead, manage, and mentor a team of regional sales managers and account executives to meet or exceed sales targets
  • Identify and pursue new business opportunities across verticals including finance, healthcare, government, and tech
  • Establish strong relationships with key decision-makers, CISOs, and IT leaders to position the company as a trusted cybersecurity partner
  • Collaborate cross-functionally with product, marketing, and customer success teams to tailor go-to-market strategies and ensure client satisfaction
  • Monitor threat landscape trends, competitive positioning, and regulatory shifts to adapt sales approaches and value propositions
  • Oversee sales forecasting, pipeline management, and reporting to senior leadership
  • Represent the company at industry events, conferences, and executive briefings to expand market presence
What we offer
What we offer
  • Retirement Plans
  • Medical, Dental and Vision Coverage
  • Paid Time Off
  • Paid Parental Leave
  • Support for Community Involvement
  • Hybrid work model
  • Employee recognition program
  • Learning series
  • Team celebrations
  • Fulltime
Read More
Arrow Right

Senior Sales Engineer

Axon is seeking a high-energy, results driven pre-sales sales engineer who thriv...
Location
Location
United States , Phoenix
Salary
Salary:
Not provided
axon.com Logo
Axon
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Willingness to travel up to 50%
  • Associates degree in Engineering or Computer Science (or equivalent field), or 5+ years relevant experience
  • 5+ years customer facing pre-sales or consulting background required
  • Experience selling SaaS based solutions
  • Experience in End User Compute or Cloud Computing preferred
  • Experience in networking, storage, virtualization, or related technologies
  • Must have intellectual curiosity, humility, accountability and positive approach
  • Basic knowledge or curiosity of security, IPsec, InfoSec, hacking and exploitation tools and methodologies
  • Basic knowledge of computer hardware, operating systems, and storage devices
  • Ability to work independently with substantial latitude for action and decision making while maintaining focus on achieving optimal outcomes as part of a collaborative development effort
Job Responsibility
Job Responsibility
  • Achieve mastery of all Axon technologies / products
  • Use exceptional written and oral communication skills to lead business and technical presentations effectively
  • Have technical conversations with IT departments, including CIOs, as well as channel partner leadership and technical stakeholders
  • Set and manage expectations with customers and team members
  • Provide 1st-level technical support throughout the pre-sales cycle for opportunities
  • Remain organized and focused on removing sales obstacles through creativity and adaptation to rapidly changes circumstances
  • Develop relationships with key partners for growth within their customer base
  • Provide professional responses to customer RFPs / RFIs
  • Effectively position the technology against competitive offerings
  • Be responsible for representing the products, company values, and brand to customers and at field events such as industry and user conferences, tech summits, etc.
What we offer
What we offer
  • Competitive salary and 401k with employer match
  • Discretionary paid time off
  • Paid parental leave for all
  • Medical, Dental, Vision plans
  • Fitness Programs
  • Emotional & Mental Wellness support
  • Learning & Development programs
  • Snacks in our offices
  • Fulltime
Read More
Arrow Right

Hr Business Partner

The person will be inserted inside the Hr department, playing a major role in sh...
Location
Location
Romania , Iasi
Salary
Salary:
Not provided
crif.com Logo
CRIF
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 2 years of HR experience (as for instance HR Generalist or HR Business Partner or Talent Acquisition Senior) within a multinational corporation
  • Strong communication (verbal and written) and presentation skills, including the capability of providing direction and feedback to internal and external stakeholders located locally and remotely
  • 2+ years experience in recruitment field, preferable with high tech. companies
  • Proven success in driving organizational change
  • Good knowledge of labor law
  • Demonstrate ability to contribute to wider business and outside area of own expertise
  • Multinational background
  • Ability to work effectively and constructively in a team environment or independently
  • Commitment to continuous improvement and further skills development
  • Ability to form strong relationships with internal and external stakeholders and represent the Company professionally
Job Responsibility
Job Responsibility
  • HR management for the company
  • Drive the entire HR lifecycle in the assigned organization (Recruiting, Onboarding, Development and Separation)
  • Plan and organize various recruitment activities independently, exploit different recruitment channels, mass recruitment, campus recruitment and etc
  • Cooperate with business departments in recruitment process, develop and maintain recruitment and interview methodology
  • Play a key role in implementing human capital initiatives to include: performance management, organizational effectiveness, career path development, succession planning, team building, retention initiatives and process improvement strategies
  • Monitor and assist BU leaders in the interpretation and enforcement of Human Resources policies and procedures
  • Supports the implementation of appropriate HR solutions aligned with business direction and implements global/standardized HR processes at the local level
  • Manages challenging and complex employee relations matters
  • Supports the implementation of organizations and cultures that drive innovation and employee engagement and supports the implementation of structures and strategies to improve individual and organizational performance
  • Act as an internal consultant to executives and management on all Human Resources strategies, initiatives, and issues
Read More
Arrow Right

Senior Sales Engineer

Axon is seeking a high-energy, results driven pre-sales sales engineer who thriv...
Location
Location
Saudi Arabia
Salary
Salary:
Not provided
axon.com Logo
Axon
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Willingness to travel
  • Fluent English and Arabic
  • Associates degree in Engineering or Computer Science (or equivalent field), or 5+ years relevant experience
  • 4+ years customer facing pre-sales or consulting background required
  • 3+ years of experience with public procurement in META
  • Experience selling SaaS based solutions
  • Experience in End User Compute or Cloud Computing preferred
  • Experience in networking, storage, virtualization, or related technologies
  • Must have intellectual curiosity, humility, accountability and positive approach
  • Strong Technical Writing skills
Job Responsibility
Job Responsibility
  • Achieve mastery of all Axon technologies / products
  • Use exceptional written and oral communication skills to lead business and technical presentations effectively
  • Have technical conversations with IT departments, including CIOs, as well as channel partner leadership and technical stakeholders
  • Set and manage expectations with customers and team members
  • Provide 1st-level technical support throughout the pre-sales cycle for opportunities
  • Remain organized and focused on removing sales obstacles through creativity and adaptation to rapidly changes circumstances
  • Develop relationships with key partners for growth within their customer base
  • Effectively position the technology against competitive offerings
  • Be responsible for representing the products, company values, and brand to customers and at field events such as industry and user conferences, tech summits, etc.
  • Take ownership of the POC/Pilot process: Coordinate logistics across all stakeholders, assess customer requirements/objectives, and tailor POC tests and findings, accordingly, assist prospects with initial configuration and orientation
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy