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Field Tech Senior Associate

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NTT DATA

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Location:
India , Pune

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

The Field Tech Senior Associate role at NTT DATA involves managing data center operations, including hardware installation and vendor coordination. Candidates should have a bachelor's degree and 2-3 years of experience, particularly with HP ProLiant, Oracle, and Dell PowerEdge servers. Strong communication skills and a basic understanding of the ITIL framework are essential. The position may require working in a 24/7 environment and involves travel. Relevant server certifications are preferred.

Job Responsibility:

  • Preparation of Rack elevation for new device installation
  • Must have strong knowledge of HP ProLiant\Blade, Oracle and Dell PowerEdge servers
  • Sound knowledge of general Health & Safety of devices in Data Centre
  • Governance for the rack & stack, power & Cable connectivity for Server / network equipment
  • Overview of hardware and Data Centre activity
  • Review for Hardware Failures Trend Analysis, Hardware Uptime report
  • Complete device inventory management for data centre
  • Understanding of Data Centre environment (Power, Cooling, Security, Processes ETC.)
  • Vendor / OEM coordination for Network / Server equipment
  • Device movement, redeployment of the assets and disposal of EOL assets
  • Understanding of LTO media, tape library, media backup and restore
  • Tickets / SLA management
  • Overview of hardware and tech room activity
  • Review for Hardware Failures Trend Analysis
  • Power Load & Consumption Details
  • Vendor coordination for Network and Fiber Cabling for Tech rooms
  • Hands-on experience to configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS)
  • Hands-on experience with monitoring, network diagnostic and network analytics tools
  • Should have good technical troubleshooting skills to resolve issues
  • Understanding of the OSI or TCP/IP model and routing protocols

Requirements:

  • Bachelor’s degree from an authorized university
  • Minimum 2-3yrs of exp
  • Good communication skills, both written and verbal
  • Basic understanding of ITIL Framework is a must (SLA, CHG, Problem, and incident mgmt)
  • Knowledge on ticketing tool preferrable ServiceNow
  • Willingness to work in rotational shifts 24*7 environment
  • Travel including overnight domestic may be required

Nice to have:

Relevant server certification will be an added advantage

Additional Information:

Job Posted:
April 24, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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