Field Tech Senior Associate Job at NTT DATA (Pune)

Field Tech Senior Associate

The Desktop Support will be responsible for performing various managed client se...

Location

India , Chennai

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

1-3 years desktop/technical Windows support experience
ServiceNow ticketing system (or similar ticketing system) preferred
Office 365 support preferred
Windows troubleshooting, diagnosing, imaging/deployment and software installation preferred
Installation/Troubleshooting of Software/Hardware preferred
Proven customer service background preferred
Able to comprehend and follow verbal and written technical instructions and scripts preferred
A+ certification or equivalent skill set preferred
Individual must have ability to receive calls during the normal business day and after hours preferred
Physically able to lift and move Enterprise and Client technology hardware in our customer environment preferred

Job Responsibility

Responsible for on-site and/or remote installation, implementation, maintenance, troubleshooting and/or repair of desktops, notebooks, and associated peripherals
Windows, troubleshooting, diagnosing, imaging/deployment and software installation
Serves as company liaison with customer on administrative and technical matters
Provide technical support and incident management service desk functions (ServiceNow)
Reviews, troubleshoots, and approves operational quality desktops, notebooks, and associated peripherals (Windows 7, 10 and Mac OS)
Installs, maintains and optimizes desktop /notebook configurations at customer sites (Windows 7, 10, 11)
Diagnoses and resolves product performance problems
Performs maintenance and repair services (basic break fix for desktops, laptops.)
Instructs customers in the operation and maintenance of basic Windows

Fulltime

Field Tech Senior Associate

The Desktop Support will be responsible for performing various managed client se...

Location

India , Chennai

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

1-3 years desktop/technical Windows support experience
ServiceNow ticketing system (or similar ticketing system)
Office 365 support
Windows troubleshooting, diagnosing, imaging/deployment and software installation
Installation/Troubleshooting of Software/Hardware
Proven customer service background
Able to comprehend and follow verbal and written technical instructions and scripts
A+ certification or equivalent skill set
Individual must have ability to receive calls during the normal business day and after hours
Physically able to lift and move Enterprise and Client technology hardware in our customer environment

Job Responsibility

Responsible for on-site and/or remote installation, implementation, maintenance, troubleshooting and/or repair of desktops, notebooks, and associated peripherals
Windows, troubleshooting, diagnosing, imaging/deployment and software installation
Serves as company liaison with customer on administrative and technical matters
Provide technical support and incident management service desk functions (ServiceNow)
Reviews, troubleshoots, and approves operational quality desktops, notebooks, and associated peripherals (Windows 7, 10 and Mac OS)
Installs, maintains and optimizes desktop /notebook configurations at customer sites (Windows 7, 10, 11)
Diagnoses and resolves product performance problems
Performs maintenance and repair services (basic break fix for desktops, laptops)
Instructs customers in the operation and maintenance of basic Windows

Fulltime

Field Tech Senior Associate

We are currently seeking a Field Tech Senior Associate to join our team in Chenn...

Location

India , Chennai

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

1-3 years desktop/technical Windows support experience

Job Responsibility

Windows, IMAC, Break Fix, Desk Side Support, etc
Responsible for on-site and/or remote installation, implementation, maintenance, troubleshooting and/or repair of desktops, notebooks, and associated peripherals
Windows, troubleshooting, diagnosing, imaging/deployment and software installation
Serves as company liaison with customer on administrative and technical matters
Provide technical support and incident management service desk functions (ServiceNow)
Reviews, troubleshoots, and approves operational quality desktops, notebooks, and associated peripherals (Windows 7, 10 and Mac OS)
Installs, maintains and optimizes desktop /notebook configurations at customer sites (Windows 7, 10, 11 )
Diagnoses and resolves product performance problems
Performs maintenance and repair services (basic break fix for desktops, laptops.)
Instructs customers in the operation and maintenance of basic Windows

Fulltime

Field Tech Senior Associate

The Field Tech Senior Associate role involves providing technical support and tr...

Location

Philippines , Taguig City, BGC

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Experience with Cisco technologies and network management
Experience installing and maintaining network systems
Experience troubleshooting hardware and software issues
Experience coordinating with vendors
Experience providing training to clients
Strong problem-solving ability
Client support skills

Job Responsibility

Responding to client support requests
Contacting clients to find out the nature of the problem
Traveling to the client’s location or connecting via a remote link
Troubleshooting hardware and software issues
Installing and maintaining hardware and computer peripherals
Installing and upgrading operating systems and computer software
Troubleshooting networking and connection issues
Advising on software or hardware upgrades
Providing basic training in computer operation and management
Completing job reports and ordering supplies

Field Tech Senior Associate

The Field Tech Senior Associate role at NTT DATA involves providing support to e...

Location

Singapore , Singapore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

3 to 5 Years’ experience in End User Computing, IT Support, Asset Management needed
Good troubleshooting skills in Windows, Office, COTS & End User Hardware Support
Basic understanding of ITL Framework is a must
Experience in using ITSM Tools like Service Now, Remedy etc
Good Communication Skills (Written & Spoken) in English
Ability to physically perform general office requirements
Must be able to perform essential responsibilities with or without reasonable accommodations
Willingness to work on rotational shifts 24x7
Travel including overnight domestic may be required

Job Responsibility

Be a contributing member of the EUC Team providing support to End Users in a Client Environment
Work is guided by operational and project objectives and measured on SLAs, CSFs & KPIs aligned to the same
Work on Day-to-Day Incident Resolution & Request Fulfilment aligned to ITIL Framework
Involved with IMAC (Install, Move, Add, Change) for Desktops, Laptops, Monitors, Printers and other IT Equipment and Peripherals as needed, between desks, floors or buildings as required
Learn new and emerging technologies as needed, guided by business requirements

Fulltime

Field Tech Senior Associate - Techroom role

The Field Tech Senior Associate role involves managing data center operations, i...

Location

India , Pune

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor’s degree from an authorized university
Relevant server certification will be an added advantage
Minimum 2-3yrs of exp
Good communication skills, both written and verbal
Basic understanding of ITIL Framework is a must (SLA, CHG, Problem, and incident mgmt.)
Knowledge on ticketing tool preferrable ServiceNow
Willingness to work in rotational shifts 24*7 environment
Travel including overnight domestic may be required

Job Responsibility

Preparation of Rack elevation for new device installation
Governance for the rack & stack, power & Cable connectivity for Server / network equipment
Overview of hardware and Data Centre activity
Review for Hardware Failures Trend Analysis, Hardware Uptime report
Complete device inventory management for data centre
Understanding of Data Centre environment (Power, Cooling, Security, Processes ETC.)
Vendor / OEM coordination for Network / Server equipment
Device movement, redeployment of the assets and disposal of EOL assets
Understanding of LTO media, tape library, media backup and restore
Tickets / SLA management

Fulltime

Senior Associate, Field Marketing, SEA

As the Senior Associate for Field Marketing in SEA, you will be responsible for ...

Location

Singapore , Singapore

Salary:

Not provided

Airwallex

Expiration Date

Until further notice

Requirements

3–5 years of B2B marketing experience, with a heavy focus on field marketing or event management within the fintech, payments, or B2B SaaS sectors in Singapore and Southeast Asia
Proven track record of executing high-impact events that successfully generate sales pipeline and engage mid-market or enterprise stakeholders
Strong project management skills with the ability to manage multiple event workstreams simultaneously in a fast-paced environment
Proficiency with marketing and sales tech stacks, specifically Salesforce and marketing automation tools (e.g. Marketo) and event management software (e.g. Splashthat)
Excellent written and verbal communication in English
ability to communicate effectively with internal sales stakeholders and external vendors
A "get-it-done" attitude—you are comfortable moving from high-level coordination to the granular details of event set-up and lead uploading
Deep understanding of the Singapore and SEA business landscape, with an appreciation for local market nuances

Job Responsibility

Execute the SG field marketing calendar aligned to regional revenue and pipeline targets, ensuring all events are delivered on time and within budget
Coordinate localized field initiatives including executive roundtables, flagship conferences, industry trade shows, webinars, and customer meetups that create net-new demand
Manage end-to-end event logistics, from venue sourcing and vendor management to on-site execution and post-event lead processing
Adapt and localize marketing collateral and messaging for the SEA market, ensuring case studies and event materials resonate with local buyers
Support multi-channel promotion for field events across email, social media, and SDR outreach to maximize registration and high-quality attendance
Track and report on KPIs for event performance, including lead capture, opportunity creation, and event ROI
maintain data hygiene within Salesforce
Manage regional vendors and agencies, ensuring high-quality deliverables and cost-effective services
Collaborate closely with the Sales and SDR teams to ensure timely follow-up on leads generated from field activities
Ensure brand consistency and regulatory compliance across all regional events and field activations

Fulltime

New

Senior Associate Data Analyst- Card

At Capital One, data is at the center of everything we do. When we launched as a...

Location

United States , Richmond, Virginia; McLean, Virginia

Salary:

101100.00 - 126900.00 USD / Year

Capital One

Expiration Date

Until further notice

Requirements

Degree specialized in a Science, Technology, Engineering, Mathematics discipline
Scripting experience in (Python, R, Spark, and SQL)
Strong desire and experience with data in various forms (data warehouses/SQL, unstructured data)
Experience utilizing and developing within Snowflake services
Currently has, or is in the process of obtaining a Bachelor's Degree in quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science or a related quantitative field) plus at least 2 years of experience performing data analytics, or currently has, or is in the process of obtaining a Master's Degree with an expectation that required degree will be obtained on or before the scheduled start date
At least 1 year of experience working with at least one scripting language
At least 1 year of experience utilizing business intelligence visualization tool
At least 1 year of experience querying, analyzing and working with data languages and platforms

Job Responsibility

Use Open Source/Digital technologies to mine complex, voluminous, and different varieties of data sources and platforms
Build well-managed data solutions, tools, and capabilities to enable self-service frameworks for data consumers
Demonstrate ability to explore and quickly grasp new technologies to progress varied initiatives
Partner with the business to provide consultancy and translate the business needs to design and develop tools, techniques, metrics, and dashboards for insights and data visualization
Drive analysis that provides meaningful insights on business strategies
Drive an understanding and adherence to the principles of data quality management including metadata, lineage, and business definitions
Work collaboratively with appropriate Tech teams to manage security mechanisms and data access governance
Build and execute tools to monitor and report on data quality

What we offer

Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
comprehensive, competitive, and inclusive set of health, financial and other benefits

Fulltime

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Field Tech Senior Associate

Job Description

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