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Field Tech Analyst - Windows OS

Australia, Sydney · Job Posted January 29, 2026
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Job Description

Join NTT DATA as a Field Tech Analyst - Windows OS in Sydney, Tasmania. This role involves troubleshooting, system upgrades, and client service in a dynamic environment. Ideal for recent graduates with 3-5 years of experience in IT. Embrace an inclusive culture and contribute to innovative solutions.

Job Responsibility

  • Performs troubleshooting parts replacement, system upgrades, advanced deployment, and repair on desktops / notebooks/ printers
  • Uses advanced tools /technical knowledge to remediate client problems and conduct scheduled installations
  • Provides technical feedback on technical process issues to improve overall service delivery
  • May act as team lead at times and coach team members

Requirements

  • Typically requires 3-5 years relevant experience
  • Undergraduate degree or equivalent combination of education and work experience
  • Proficient in Windows operating system environment
  • Knowledge of Linux/Unix operating systems may be required
  • Strong client service skills
  • Ability to physically perform general office requirements
  • Must be able to perform essential responsibilities with or without reasonable accommodations
  • Travel including overnight domestic or international trips may be required

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