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This is a fantastic opportunity to contribute to one of the water industry's most critical challenges while developing your expertise across data, network operations, and strategic resolution planning. We’re looking for a Nights Field Team Leader to play a critical role in delivering high-quality leakage operations across the Thames Water framework. This is a fantastic opportunity to lead from the front, drive productivity, and create a positive safety-led culture within a vital operational environment. Reporting to the Operations Support Lead, you will be responsible for overseeing and coordinating night-time field operations, ensuring work is delivered safely, efficiently, and in line with client and business expectations. You will act as the key link between field teams, the office, and senior management—supporting operational delivery, developing people, and maintaining excellent client relationships.
Job Responsibility:
Lead, motivate, and manage night shift field teams to deliver high performance
Plan, coordinate, and oversee nightly field operations to meet safety, quality, and productivity targets
Allocate work effectively based on team capability and operational needs
Act as the main point of contact between field teams, management, and clients
Monitor performance, complete audits, and drive continuous improvement
Promote and embed business processes and best practice across teams
Champion health, safety, and wellbeing, ensuring full compliance at all times
Ensure accurate reporting of incidents, performance, and operational data
Support training, development, and progression of team members
Requirements:
Strong health and safety awareness
Knowledge of water networks and leakage operations
Proven team leadership and people management skills