Field Services Technician 2 Job at Quadient (Boise)

Sr Field Services Technician

The Field Services Technician II is responsible for providing work direction to ...

Location

United States , Palo Alto

Salary:

43.77 - 56.90 USD / Hour

Stanford Health Care

Expiration Date

Until further notice

Requirements

Five (5) years of related work experience
experience in a healthcare IT environment preferable
Four year college degree or advanced certifications (e.g. Microsoft Office Specialist (MOS) Expert or Master, Microsoft Certified Solutions Associate: Office 365
Experience troubleshooting, repairing and supporting the following (or similar): Windows 7, Windows 8, and Mac operating systems, as well as common applications (e.g., MS Office, Outlook, VPN)
HP, Dell, Tangent, and Apple desktop/laptop hardware systems
OEM certification or at least 3 years of documented service required on at least 2 hardware systems required
Apple (iPad) and other common tablet computing devices
Printers, monitors, external hard-drives, network interface cards, etc.
Cisco routers (e.g., 36XX, 76XX, ASR 1XXX)
Cisco switches (e.g., Catalyst, Nexus)

Job Responsibility

Monitor technician activity across SHC field locations, optimizing support and providing escalated technical assistance as required
Work with desktop and network engineering and network teams to identify, diagnose, and resolve recurring incidents in the field
Resolve escalated service delivery issues and interact regularly with IT customers, including communicating issues to the appropriate internal stakeholders, and support communications to the field regarding service delivery issues
Perform root cause analysis on recurring issues and communicate results with desktop engineering, network engineering, and service desk teams
Provide service and customer support during field visits or dispatches, representing SHC IT in a professional and businesslike manner
Oversee all onsite installation, configuration, repair, and maintenance of desktops, laptops, tablets, mobile devices, associated peripherals, and related software
Oversee onsite initial basic network troubleshooting, port activation and deactivation at SHC locations
Oversee onsite updates, configuration changes, and installations of hardware and software, and diagnose technical problems to determine proper solutions
Assist field technicians with diagnosing problems before arrival, determining needed parts and documentation to minimize down time and multiple trips
Determine whether OEM parts or assistance is required and coordinate OEM vendor parts or assistance as required

Fulltime

Sr Field Services Technician

The Field Services Technician II is responsible for providing work direction to ...

Location

United States , PALO ALTO

Salary:

43.77 - 56.90 USD / Hour

Stanford Health Care

Expiration Date

Until further notice

Requirements

Four year college degree or advanced certifications (e.g. Microsoft Office Specialist (MOS) Expert or Master, Microsoft Certified Solutions Associate: Office 365
Five (5) years of related work experience
experience in a healthcare IT environment preferable
Experience troubleshooting, repairing and supporting the following (or similar): Windows 7, Windows 8, and Mac operating systems, as well as common applications (e.g., MS Office, Outlook, VPN)
HP, Dell, Tangent, and Apple desktop/laptop hardware systems
OEM certification or at least 3 years of documented service required on at least 2 hardware systems required
Apple (iPad) and other common tablet computing devices
Printers, monitors, external hard-drives, network interface cards, etc.
Cisco routers (e.g., 36XX, 76XX, ASR 1XXX)
Cisco switches (e.g., Catalyst, Nexus)

Job Responsibility

Monitor technician activity across SHC field locations, optimizing support and providing escalated technical assistance as required
Work with desktop and network engineering and network teams to identify, diagnose, and resolve recurring incidents in the field
Resolve escalated service delivery issues and interact regularly with IT customers, including communicating issues to the appropriate internal stakeholders, and support communications to the field regarding service delivery issues
Perform root cause analysis on recurring issues and communicate results with desktop engineering, network engineering, and service desk teams
Provide service and customer support during field visits or dispatches, representing SHC IT in a professional and businesslike manner
Oversee all onsite installation, configuration, repair, and maintenance of desktops, laptops, tablets, mobile devices, associated peripherals, and related software
Oversee onsite initial basic network troubleshooting, port activation and deactivation at SHC locations
Oversee onsite updates, configuration changes, and installations of hardware and software, and diagnose technical problems to determine proper solutions
Assist field technicians with diagnosing problems before arrival, determining needed parts and documentation to minimize down time and multiple trips
Determine whether OEM parts or assistance is required and coordinate OEM vendor parts or assistance as required

Fulltime

Field Technician 2

The Field Technician 2 provides delivery and setup of the Company’s rental equip...

Location

United States , Odessa

Salary:

Not provided

Gravity Oilfield Services

Expiration Date

Until further notice

Requirements

Requires experience working with natural gas generators
High School or GED equivalent, some college preferred
Must be at least 21 years of age and able to maintain insurability with Company insurance
Requires basic mechanical knowledge and experience
Pass written test on wiring of rig plugs and hard wiring of generators
Pass written test on troubleshooting of 480V equipment
Must be able to drive long distances/periods in Company vehicle
Ability to lift 50+ pounds required
Requires understanding of basic maintenance concepts needed to perform light to moderate repairs as necessary
Must be able to communicate effectively with co-workers, customers, and management

Job Responsibility

Works with ethics, honesty, values, and integrity. Provides a position of professionalism to others
Delivers, sets up, swaps, fuels, and performs minor repairs on diesel- and natural gas-powered equipment on customer locations
Operates Company vehicles pulling trailers and equipment in accordance with policy and safety procedures
Completes starting and charging repairs on ICE (internal combustible engine) powered equipment
Performs preventative maintenance and service on equipment
Performs diagnosis on field equipment to evaluate the need for further field repair or swap out
Uses all electrical tools, safety devices, and equipment in accordance with policy and safety procedures
Completes all required monthly safety and equipment-related trainings
Answers Company-issued cell phone during on call hours, in accordance with Company and safety policies
Any other duty, responsibility or task as assigned by the supervisor

Fulltime