CrawlJobs Logo

Field Services Team Lead

https://www.baxter.com/ Logo

Baxter

Location Icon

Location:
United States , Macon

Category Icon

Job Type Icon

Contract Type:
Employment contract

Salary Icon

Salary:

52800.00 - 72600.00 USD / Year

Job Description:

This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. Every day, Baxter touches the lives of millions of patients and providers around the world. Our products and services are found in hospitals, clinics, and homes—supporting care during the moments that matter most. At Baxter, our teams don’t just maintain equipment; they help ensure patients receive safe, uninterrupted care. This is where your technical expertise and leadership help save and sustain lives. Your role at Baxter: As a Team Leader, you will serve as a subject matter expert across multiple platforms within the Baxter portfolio while providing day‑to‑day leadership for service center operations. This is a working leadership role—combining advanced technical service with oversight of daily work activities, training, and team coordination. You will perform complex repairs, support product readiness for patient use, and provide timely, professional service across customer and service center environments.

Job Responsibility:

  • Lead daily work distribution for service center staff, coordinating field and warehouse activities to meet operational and customer needs
  • Perform advanced diagnostics, troubleshooting, and complex repairs on Baxter medical devices using service documentation and specialized test equipment
  • Support product readiness through preventive maintenance (PM), between-patient inspections (BPI), and equipment modifications
  • Train and support technicians on Baxter products and services at the service center, territory, and area levels
  • Manage inventory accuracy, parts usage, and service revenue activities in alignment with service contracts
  • Monitor dashboards and key metrics, coaching the team toward safety, quality, and performance goals
  • Partner with Operations, Sales, Service teams, and customers to resolve issues and improve service outcomes
  • Participate in on-call coverage and provide 24/7 delivery, removal, and service support as required

Requirements:

  • High School Diploma or GED
  • 8+ years of hands-on experience with medical devices or FDA-regulated products
  • 2+ years of driving or delivery experience
  • Valid driver's license and ability to obtain and maintain a DOT medical card
  • Ability to read and apply technical manuals, schematics, and service documentation
  • Strong communication skills and the ability to lead technical work independently and collaboratively
  • Comfort using Microsoft Office and adapting to new technologies
  • Flexibility for on-call work, occasional overtime, and occasional overnight travel
What we offer:
  • Medical and dental coverage that start on day one
  • Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
  • Employee Stock Purchase Plan (ESPP)
  • 401(k) Retirement Savings Plan (RSP)
  • Flexible Spending Accounts
  • Educational assistance programs
  • Paid holidays
  • Paid time off ranging from 20 to 35 days based on length of service
  • Family and medical leaves of absence
  • Paid parental leave
  • Commuting benefits
  • Employee Discount Program
  • Employee Assistance Program (EAP)
  • Childcare benefits

Additional Information:

Job Posted:
May 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Field Services Team Lead

Service Delivery Team Lead

The Identity Access Management Information Security Administration Service Deliv...
Location
Location
Turkey , Istanbul
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4+ years’ experience in Identity and Access Management environment (ISA provisioning, compliance reviews, incident/change management or related IS field) is an advantage
  • Technical experience in security administration supporting a large user environment
  • Solid understanding of industry standard security practices desirable
  • Good command of English language (both verbal and written) as role requires team representation in global environment
  • Ability to work independently and without any influence from manager
  • Ability to manage multiple efforts and adjust priorities with evolving work efforts
  • Strong people management skills focusing on development and growth of team
  • Analytical and detail oriented
  • Proven use of discretion and judgment given the subject sensitivity of the work data
  • Strong communications skills
Job Responsibility
Job Responsibility
  • Develop and drive a high-performance team by recruiting the right skills sets for the team and conducting regular one-on-one meetings with each full-time staff member
  • Ensure appropriate training is provided to the team
  • Encourage personal development plans and deliver specific ongoing feedback at every opportunity
  • Ensure that all management related tasks are executed in the managed team in accordance with Citi policies and procedures
  • Implement established procedures, policies and audit guidelines defined by the IAM ISA SD organization
  • Utilize key information security administration tools
  • Ensure adherence to pre-assigned SLO requirements for designated requests
  • Manage risk and risk controls by analyzing the root cause of security issues, impact to business, and required corrective actions
  • Interface with business managers, end-users, and technical staff for provisioning access
  • Collect and analyze evidence to coordinate with internal/external compliance and auditing agencies / officials
What we offer
What we offer
  • Best-in-class benefits
  • Opportunities to deepen the knowledge of the special characteristics of a multinational company
  • Opportunity to develop the individual’s project management skills
  • Fulltime
Read More
Arrow Right

Field Service Technician II

The Associate, Field Service II’s primary responsibility is to perform complex r...
Location
Location
United States , West Chester, Ohio
Salary
Salary:
43200.00 - 59400.00 USD / Year
https://www.baxter.com/ Logo
Baxter
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma or GED required
  • Applicable technical or trade school training preferred
  • 2+ years working with medical devices in a hands-on environment required
  • Experience working with FDA-supervised products preferred
  • Previous driving/delivery experience preferred
  • Adapts to new technologies and becomes comfortable with the Microsoft Office Suite of products
  • Valid driver’s license and driving record that meets company and state requirement
  • Ability to acquire and maintain a DOT physical card required
  • Schedule flexibility/on-call
  • Occasional overnight travel may be required
Job Responsibility
Job Responsibility
  • Attend monthly safety meetings
  • Demonstrate a proactive approach to safety awareness and compliance
  • Optimally complete all required safety and compliance learning modules on a timely basis
  • Complete medical testing in a timely manner
  • Sustain a clean and safe work environment, including 5S activities
  • Safely operate a fleet vehicle ranging in size from a cargo van up to a 26000 pound truck
  • Identify safety concerns and correct as vital
  • Ability to lift and carry up to 65 pounds using appropriate processes, including proper safety and ergonomic procedures
  • Performs complex repairs on medical products
  • Performs electronic, hydraulic, and pneumatic systems troubleshooting and repair of assigned products
What we offer
What we offer
  • medical and dental coverage
  • basic life insurance
  • accident insurance
  • short-term disability insurance
  • long-term disability insurance
  • business travel accident insurance
  • Employee Stock Purchase Plan (ESPP)
  • 401(k) Retirement Savings Plan (RSP)
  • Flexible Spending Accounts
  • educational assistance programs
  • Fulltime
Read More
Arrow Right

Field Service Technician II

The Associate, Field Service II’s primary responsibility is to perform complex r...
Location
Location
United States , West Chester
Salary
Salary:
3600.00 - 4950.00 USD / Month
https://www.baxter.com/ Logo
Baxter
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma or GED required
  • applicable technical or trade school training preferred
  • 2+ years working with medical devices in a hands-on environment required
  • experience working with FDA-supervised products preferred
  • previous driving/delivery experience preferred
  • comfortable with Microsoft Office Suite
  • valid driver’s license and driving record that meets company and state requirements
  • ability to acquire and maintain a DOT physical card
  • schedule flexibility/on-call
  • occasional overnight travel
Job Responsibility
Job Responsibility
  • Attend monthly safety meetings
  • demonstrate a proactive approach to safety awareness and compliance
  • complete all required safety and compliance learning modules
  • complete medical testing
  • sustain a clean and safe work environment
  • safely operate a fleet vehicle
  • lift and carry up to 65 pounds
  • perform complex repairs on medical products
  • perform electronic, hydraulic, and pneumatic systems troubleshooting and repair
  • apply manufacturer service manuals
What we offer
What we offer
  • Medical and dental coverage
  • insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
  • Employee Stock Purchase Plan
  • 401(k) Retirement Savings Plan
  • Flexible Spending Accounts
  • educational assistance programs
  • paid holidays
  • paid time off
  • family and medical leaves of absence
  • paid parental leave
  • Fulltime
Read More
Arrow Right

Field Service Site Manager

This is a management position in charge of the CS Team. The primary responsibili...
Location
Location
South Korea , Icheon
Salary
Salary:
Not provided
asml.com Logo
ASML
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 15+ years of experience (technical support/field service) in Semi / High-tech industry (multinational company is preferred)
  • Experience in semiconductor photolithography / semiconductor fab environment is highly desired including experience in DUV optical imaging systems support in a clean room environment or equivalent experience in diagnosing and troubleshooting and/or customer service on electronic systems
  • Experience in service operations management with experience managing service engineers and executing customer service operations
  • Experience in electronics, software, mechanical engineering, optics and an ability to understand problems of scope where analysis of situations or data requires a review of identifiable factors
  • Understand operations process pertaining to semiconductor equipment installation and support, i.e, stepping and or scanning “Photo Lithography Imaging” systems, DUV metrology systems, DUV excimer lasers or specific DUV Beam Delivery Systems
  • System performance related data analysis, system troubleshooting and applied technical problem solving skills required
  • 5+ years of people managing experience, managing technical customer support teams
  • Experience of overseeing multiple group/team leaders in a local CS organization, leading and developing people and teams
  • Capable to manage customers/stakeholders and high pressured situations
  • Bachelor’s degree in engineering related field is required and Master’s Degree is preferred
Job Responsibility
Job Responsibility
  • Provides appropriate service engineering resources required for equipment installation, maintenance, upgrade, & repairs of equipment at customer sites
  • Obtains service engineering resources based on customer requirements for comprehensive system support, including systems in escalation and under installation
  • Manages personnel schedules to ensure adequate resource for customer satisfaction: PTO, Training, Factory support labor and new system or upgrades
  • Executes inventory management control and forecasting in coordination with regional and corporate logistics
  • Ensures availability and safe operation of tools or equipment for installation and maintenance of systems at customer sites
  • Engages and maintains customer relationships including proactive interface with customer mgmt to identify potential areas of improvement and drive resolution
  • Reviews long term service strategies with the Customer and confirm plans
  • Ensures and maintains cross-functional interface with Account Management, Logistics, Technical Support and other regional and corporate functions as required
  • Reviews information about Cymer with FSE’s, e.g., Business status, new products, etc
  • Establishes and monitors FSE training plans, FSE certification tracking and training strategies in conjunction with corporate training department
  • Fulltime
Read More
Arrow Right

Field Service Technician II

The Associate, Field Service II’s primary responsibility is to perform complex r...
Location
Location
United States , West Chester
Salary
Salary:
Not provided
https://www.baxter.com/ Logo
Baxter
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma or GED required
  • Applicable technical or trade school training preferred
  • 2+ years working with medical devices in a hands-on environment required
  • Experience working with FDA-supervised products preferred
  • Previous driving/delivery experience preferred
  • Adapts to new technologies and becomes comfortable with the Microsoft Office Suite of products
  • Valid driver’s license and driving record that meets company and state requirement
  • Ability to acquire and maintain a DOT physical card required
  • Schedule flexibility/on-call
  • Occasional overnight travel may be required
Job Responsibility
Job Responsibility
  • Attend monthly safety meetings
  • Demonstrate a proactive approach to safety awareness and compliance
  • Optimally complete all required safety and compliance learning modules on a timely basis
  • Complete medical testing in a timely manner
  • Sustain a clean and safe work environment, including 5S activities
  • Safely operate a fleet vehicle ranging in size from a cargo van up to a 26,000 pound truck
  • Identify safety concerns and correct as vital
  • Ability to lift and carry up to 65 pounds using appropriate processes, including proper safety and ergonomic procedures
  • Perform complex repairs on medical products. These are repairs beyond simple and minor cosmetic repairs or component replacements
  • Perform electronic, hydraulic, and pneumatic systems troubleshooting and repair of assigned products
What we offer
What we offer
  • Medical and dental coverage that start on day one
  • Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
  • Employee Stock Purchase Plan (ESPP)
  • 401(k) Retirement Savings Plan (RSP)
  • Flexible Spending Accounts
  • Educational assistance programs
  • Paid holidays
  • Paid time off ranging from 20 to 35 days based on length of service
  • Family and medical leaves of absence
  • Paid parental leave
  • Fulltime
Read More
Arrow Right

Field Service Technician

The Field Service Technician role is a critical new position within our dedicate...
Location
Location
United States , Nashville, TN
Salary
Salary:
Not provided
dexory.com Logo
Dexory Using
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • In excess of five years experience in electromechanical assembly and service in a precision industry (including Motorsport, Aerospace, Railway, Automotive etc.)
  • Ability for frequent travel onsite and abroad to client sites (have a passport without restrictions)
  • Strong electrical and mechanical diagnostic skills
  • Excellent oral and written communication skills
  • Impeccable attention to detail
  • Ability to work in a team, and to lead a team through tough challenges
  • Driven to succeed in dynamic growing organization
  • Flexible attitude to working hours and location
  • Full Clean US driving license
Job Responsibility
Job Responsibility
  • Perform on-site and off-site (in our base at Nashville, TN) service and repairs for Dexory robots and equipment
  • Develop, implement and action work instructions for service and repair tasks
  • Develop and implement service plans in line with Engineering recommendations
  • Maintain product traceability records
  • Maintain product currency
  • Ensure team compliance with quality assurance processes and contribute to continuous improvement initiatives
  • Ensure team compliance with health and safety regulations
  • Fulfill additional duties, whether functional or administrative, as assigned by management in a fair and reasonable manner
What we offer
What we offer
  • Health insurance
  • 401k
  • 20 days annual leave
  • Social security etc.
  • Fulltime
Read More
Arrow Right

Field Service Engineer

Our client is the world’s leading provider of digital printing solutions. Since ...
Location
Location
Spain , Barcelona
Salary
Salary:
Not provided
babelprofiles.com Logo
Babel Profiles
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong electromechanical knowledge, ideally with experience supporting industrial machinery, robotics, automation systems, or digital printing equipment
  • Ability to logically troubleshoot complex systems (mechanical, electrical, software)
  • Familiarity with inkjet technology, RIPs, design software, or digital imaging workflows is highly beneficial
  • Understanding of networking fundamentals (TCP/IP, connectivity troubleshooting)
  • Experience in technical service, field engineering, or installation within industrial equipment or digital printing environments
  • Proven customer-facing experience with the ability to train operators and explain technical concepts clearly
  • Experience creating service documentation or providing structured technical training is a plus
  • Outstanding customer service, presentation, and training abilities
  • Highly independent, proactive, and solution-oriented
  • Organized and efficient in managing multiple cases and priorities
Job Responsibility
Job Responsibility
  • Lead on-site installation of industrial devices at customer facilities across Europe
  • Deliver high-quality operator and maintenance training to enable customer self-service
  • Act as the first line of support for technical issues, diagnosing most problems remotely through structured troubleshooting
  • Maintain detailed case records in the CRM, ensuring transparent tracking of issues, resolutions, and field learnings
  • Produce technical guides, videos, and step-by-step service materials for the global knowledge base
  • Collaborate closely with engineering teams, manufacturing partners, and global technical specialists to escalate complex issues and contribute to product improvements
  • Partner with Sales, Application Specialists, and other internal teams to ensure aligned communication and high customer satisfaction
  • Attend industry events and support demonstrations when needed
  • Stay current on new procedures, components, and updates related to the product line
  • Perform additional duties that support the successful rollout of this new industrial product category
What we offer
What we offer
  • Competitive salary + Bonus based on performance
  • Hybrid model from Barcelona
  • Permanent contract
  • Flexible working hours
  • Ticket restaurant
  • Private health insurance
  • Opportunity to start a new business unit and grow within
  • Fulltime
Read More
Arrow Right

Field Service Technician - Mechanical

Our Global Services team in our UK division is currently looking for a bright, a...
Location
Location
United Kingdom , Ware
Salary
Salary:
Not provided
atsautomation.com Logo
ATS Automation Tooling Systems Inc.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A post-secondary diploma, degree, or certificate of qualification specializing in mechanical engineering, Tool & die maker, MTBI, or equivalent
  • A minimum of five years of experience in a hands-on mechanical environment
  • An excellent understanding of pneumatics and hydraulics with basic electrical and system control
  • Ability to read engineering drawings, reference manuals and assembly systems instruction guides
  • Must have experience and be proficient with Microsoft Word and Excel
  • Must be eligible and able to travel domestically & internationally within 30 days from hire date
  • Legally eligible to operate a vehicle
Job Responsibility
Job Responsibility
  • Responsible for servicing automation equipment remotely and at the customers’ facilities
  • Troubleshoot mechanical equipment at the customer’s facility and make the necessary adjustments
  • Report and correct abnormal equipment conditions and inaccurate actions by customer staff
  • Support developing operating and troubleshooting knowledge of the operations team
  • Review/suggest additional tools or equipment necessary to better operate or maintain customer equipment
  • Make recommendations to repair/replace only items that require repair/replacement
  • Travel to both domestic and international customer locations for long and short term support
  • Lead on-site team and liaison with customer and ATS Project Manager
  • Coordinate 3rd party vendors and assist to resolve technical issues as required
  • Follow ATS and customer’s plant and safety regulations
  • Fulltime
Read More
Arrow Right