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Field Services Specialist

United States, Tonawanda 72700.00 - 131700.00 USD / Year · Job Posted February 20, 2026
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Job Description

The Active Oxygens (AO) Field Service Specialist will report to the Technical Services and Engineering Department and will be responsible for the assembly, fabrication, and installation of chemical handling equipment across the North American AO customer base. The Field Service Specialist will split time between fabricating equipment in Evonik’s Tonawanda, NY based Fabrication Shop and traveling domestically to Evonik AO’s customer base to perform chemical system installations, commissioning, inspections, preventative maintenance, and troubleshooting on Evonik-owned equipment. Average travel requirements are expected to be 50%.

Job Responsibility

  • To install AO chemical systems and to supervise outside contractors installing systems for customers as required (travel requirement)
  • To perform routine and preventive maintenance on systems as needed and make recommendations accordingly (travel requirement)
  • To troubleshoot system problems, and to field design and install equipment for chemical trials in order to ensure that customer systems are operational and safe (travel requirement)
  • To assemble and fabricate piping and pumping equipment for customer trials and permanent applications and to refurbish equipment as necessary for the AO Product Lines (hydrogen peroxide, peracetic acid (PAA) and persulfates)
  • Ability to interface with third parties for fabrication, electrical and control work when non-Evonik resources are needed
  • Consult with department engineering personnel as needed on fabrication issues and design approach
  • Maintain shop equipment (i.e. welding machines, hand tools) and trial equipment such that appropriate specifications are met
  • Perform clerical activities such as customer visit reports, time sheets, expense reports, travel planning with reservations, and to document equipment and materials used for projects
  • Assist in the critical review of systems for safety, environmental, and regulatory compliance, and ensure that all fabricated equipment meets customer safety requirements, and Evonik standards

Requirements

  • Minimum high school diploma or equivalent
  • Minimum 3 – 5 years of relevant fabrication or trade experience (millwright, welding, HVAC, electrician, etc.)
  • Experience in the chemical industry preferred
  • Experience with instrumentation and electrical (I&E) preferred
  • Competent planning and organizational skills
  • Attention to detail
  • Teamwork and strong communication skills
  • Safety conscious and risk/hazard sensitive
  • Willingness to travel up to 70% during peak periods
  • Willingness to work evenings and weekends during workload surges, although infrequent
  • Basic experience of coordinating work with others
  • Identifies, assesses, and manages risks in fabrication process without supervision and provides technical guidance when required
  • Works with guidance (but not constant supervision) to develop appropriate plans or perform necessary actions based on recommendations and requirements
  • Provides technical guidance when required on analyzing data trends with regards to equipment reliability for use in decision making and continuous improvement efforts
  • Works with guidance (but not constant supervision) to achieve full compliance with applicable rules and regulations in management and/or operations
  • Manages and applies safe systems of work without supervision and provides technical guidance when required

What we offer

  • Medical, dental, and vision benefits
  • Paid time off plan
  • 401(k) savings plans
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (FSAs)
  • Employee Assistance Program
  • Voluntary Benefits and Employee Discounts
  • Disability benefits
  • Life Insurance
  • Parental leave
  • Tuition Reimbursement

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