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Under general supervision, patrol (on foot or by vehicle) campus and medical center parking areas to provide a safe and welcoming atmosphere for our community in the field and approachable to assist those in need, while enforcing University parking regulations and monitoring parking facilities.
Job Responsibility:
Patrol (on foot or by vehicle) campus and medical center parking areas to provide a safe and welcoming atmosphere
Enforce University parking regulations and monitoring parking facilities
Collaborate with Campus Police and Campus/Health System Security to identify, report and address improper behavior in parking facilities
Work with Campus and Health System partners to identify, report, and monitor or remedy hazardous conditions in parking facilities
Make and keep records of actions taken during shift
prepare neat and detailed citations and reports, including daily shift logs
review and make recommendations on citation adjudication requests
may testify in court as necessary
Requirements:
Demonstrated ability to observe and recall details of incidents
prepare clear, concise and legible documents and reports
General computer knowledge
ability to operate hand-held computerized devices, word processing, Email, Internet and database programs
Excellent interpersonal, written and oral communications skills
Ability to interact professionally and tactfully with diverse groups of people
Ability to be objective, courteous, and respectful
Valid CA driver's license and ability to operate motor vehicles with manual and automatic transmissions
Ability to learn and provide basic vehicle and motorist assistance such as tire inflation, battery jump start, lockout service and gas transport
Ability to give testimony in court regarding citations issued
Working knowledge and experience with personal computers and office applications
Ability to operate two-way radio and multi-line telephone
Ability to spend long periods of time on foot, standing or patrolling parking lots and walking to campus locations as well as work in and withstand diverse weather conditions
Excellent customer service and interpersonal skills including courtesy, tact, helpfulness, cooperative and collaborative attitude
Ability to remain calm and demonstrate a pleasant demeanor when assisting customers
Ability to lift and carry up to 20 lb. parking barricades and equipment and to operate parking ticket dispensers, electronic fee computers, and ticket reader/validator parking systems
Ability to read, write, perform mathematical calculations, follow oral and written instructions
six months of related experience, preferably in public contact work
Ability to resolve traffic control conditions during an emergency situation
Ability to direct traffic, when needed
Ability to assist in any emergency situation as directed
Demonstrated ability to reorganize schedules quickly to effectively manage rapidly changing priorities and/or emergencies
Ability to model and advocate UCSD Principles of Community
Demonstrates competency and commitment to equity, diversity, and inclusion
Knowledge of parking rules and regulations and ability to enforce policies with professionalism and tact
FBI/DOJ and DMV background checks and clearances required prior to hire
Required to hold valid driver's license, have a driving record that is in accordance with local policies/procedures, and/or enroll in the California Employer Pull Notice Program
Obtain a CPR and First Aid Certificate
Must be able to work outdoors in a variety of climates
Must be able to spend long periods of time patrolling on foot, bicycle or vehicle in university parking