Field Services Representative I Install - Indirect

• Investigates/examines the condition of company building workmanship and products on the customer’s site at all stages of construction based on concerns raised by the customer
• reports back to the Customer Service team on findings
• Recommends replacement or repair of defective products based on customer service guidelines related to efficiency and cost effectiveness
• Negotiates and approves third party repair/adjustment
• inspects completed work for quality adherence
• Plans and paces own work efficiency in order to meet daily, weekly, project, or team related productivity goals
• Understands and observes all safety procedures and practices in order to prevent injury to self or co-workers
• attends periodic safety meetings as required
• may recommend changes to improve safety procedures

• High school diploma or General Education Degree (GED), or equivalent combination of education and experience
• Knowledge of company products
• Knowledge of company product pricing, discount and estimating formulas and guidelines
• Strong attention to detail
• Knowledge of basic math and measurement skills
• Good communication and interpersonal skills
• Proficiency in Microsoft Office Suite and an enterprise resource planning (ERP) program
• Valid Driver’s License

competitive, affordable benefits designed to make life better for you and the people you love