Field Services IT Tech Lead Job at Aramark (Atlanta)

New

Field Services IT Tech Lead - Southeast Region

The Field Services IT Tech Lead is the liaison between the field, tech vendors a...

Location

United States , Orlando

Salary:

Not provided

Aramark

Expiration Date

Until further notice

Requirements

Five to seven years of experience with a progression of responsibility, but not limited to, in-depth, hands-on expertise with large and complex hospitality and point of sale solutions
Strong analysis, organization, communications, interpersonal skills, and project management skills are essential
Solid proactive decision-making skills are required
Experience with hospitality customer technologies is required
Excellent analytic skills, Knowledge of ITIL practices and Service Now software
Ability to travel up to 60%

Job Responsibility

Supports the Regional IT and Field Service Directors in maintaining customer satisfaction by resolving issues with the help of Technical Support teams
Ensure a positive customer experience by collaborating with both the Account and Support teams to ensure professional handling, timely communications, and resolution of support requests
Follows up with other support staff (service resources) involved in resolution to ensure incidents are resolved, requests are filled, and the customer communication is complete
Lead technology mobilizations for new account openings and technology decommissioning for departing accounts
Manage projects assigned by the Field Service Director, informed by insights from the Regional IT Director and regional leadership
Participates in technology deployments ensuring projects remain on task and on time meeting the customer demand
Utilizes (IT Service Management) (ITSM) policies to meet the objectives of the Collegiate Hospitality Field Service Team
Ensure a high level of quality assurance and customer service is maintained
Engages regional Community of Tech to train local technical leads on process improvements, deployment standards and support training

Fulltime

New

Field Services IT Tech Lead - Southeast Region

The Field Services IT Tech Lead is the liaison between the field, tech vendors a...

Location

United States , Tampa

Salary:

Not provided

Aramark

Expiration Date

Until further notice

Requirements

Five to seven years of experience with a progression of responsibility, but not limited to, in-depth, hands-on expertise with large and complex hospitality and point of sale solutions
Strong analysis, organization, communications, interpersonal skills, and project management skills are essential
Solid proactive decision-making skills are required
Experience with hospitality customer technologies is required
Excellent analytic skills, Knowledge of ITIL practices and Service Now software
Ability to travel up to 60%

Job Responsibility

Supports the Regional IT and Field Service Directors in maintaining customer satisfaction by resolving issues with the help of Technical Support teams
Ensure a positive customer experience by collaborating with both the Account and Support teams to ensure professional handling, timely communications, and resolution of support requests
Follows up with other support staff (service resources) involved in resolution to ensure incidents are resolved, requests are filled, and the customer communication is complete
Lead technology mobilizations for new account openings and technology decommissioning for departing accounts
Manage projects assigned by the Field Service Director, informed by insights from the Regional IT Director and regional leadership
Participates in technology deployments ensuring projects remain on task and on time meeting the customer demand
Utilizes (IT Service Management) (ITSM) policies to meet the objectives of the Collegiate Hospitality Field Service Team
Ensure a high level of quality assurance and customer service is maintained
Engages regional Community of Tech to train local technical leads on process improvements, deployment standards and support training

Director of IT Field Services - Collegiate Hospitality

The Director of IT Field Services leads technology operations for the Collegiate...

Location

United States , Philadelphia

Salary:

125000.00 - 150000.00 USD / Year

Aramark

Expiration Date

Until further notice

Requirements

Bachelor's degree in Information Technology or a related field required
Minimum ten years of progressive experience in IT
Hands-on expertise with large-scale hospitality and point-of-sale technology deployments
Proven track record of managing, developing, and leading high-performing teams
Deep knowledge of hospitality customer technologies - specifically point-of-sale technologies, ITIL practices and ServiceNow software
Strong analytic, organizational, and project management skills
Exceptional interpersonal and communication skills
Solid proactive decision-making skills and the ability to drive results in a dynamic environment
Proven ability to influence without authority in a matrixed environment
Demonstrated success navigating complex stakeholder landscapes

Job Responsibility

Oversee IT operations within the LOB, ensuring deployment, support, and tactical projects are on track
Define and communicate project milestones, service level agreements (SLAs), and resource allocations
Manage Regional Technology Leads across regions
Provide guidance, coaching, training, and performance oversight
Partner with and drive outcomes and accountability from other Technology teams and key external partners
Ensure standardization of field support and deployment practices and drive consistent training for staff
Be a voice for the tech team's customers
Execute proactive engagement and communication plans to maintain high levels of customer satisfaction and retention
Oversee vendor and internal relationships and escalate performance issues as needed
Develop tools, processes, and best practices that enhance technology value, reduce technology cost, and/or drive operational efficiency

What we offer

Annual performance bonus
Stock options
Medical
Dental
Vision
Work/life resources
Retirement savings plans like 401(k)
Paid days off such as parental leave and disability coverage

Fulltime

It Project Tech Lead

We are looking to recruit a Technology Program Manager to ensure delivery of the...

Location

Canada , Mississauga

Salary:

120800.00 - 170800.00 USD / Year

Citi

Expiration Date

Until further notice

Requirements

6-10 years experience in a related technology role and subject matter expert in overall field
Must have experience working within Markets Technology function working on Derivative valuations and calculations, and understand the Derivative products in an investment bank
Must understand Derivative pricing, models and market data inputs and drivers that impact processing optimization
Distil complex information and present in concise terms to enable senior decision making and direction
Ideally experience of working as a Scrum Master approach and responsible for setting up Jira
Can demonstrate that drives or challenges stakeholders to deliver on execution, and not merely track progress
Bachelor’s/University degree or equivalent experience, potentially Masters degree

Job Responsibility

Act as lead program manager for delivery of key business and regulatory projects under Citi’s cross-asset risk technology strategy
Formally managing the subcomponent projects of larger risk initiatives to completion
Managing new cross-asset risk projects from start to finish
Collaborate with product owners and scrum masters of agile teams to create and maintain detail project plans with high level views on milestones
Coordinate on dependencies and facilitate discussion across asset class technology teams and quant teams to resolve outstanding risk and issues
Producing presentations and reports for senior management and regulators alike on progress on key programs
Work closely with program level directors and managers to provide status and feedback on projects
Attending workshops, working groups and other relevant meetings with senior representatives from Risk, Finance, Ops & Technology, Front Office, Internal Audit, and other groups
Working closely with the technology leaders of the cross-asset risk team and the business-aligned risk team leads / PMs to define, agree, track and report on commitments and deliveries by MSST for our Tech partners
E2E Accountability on delivery from initiation to post deployment for relevant projects

Fulltime

IT Support Manager (Field Tech / Desktop) - Remote

This role leads the EMEA Field Technician team supporting our client’s locations...

Location

Romania , Bucharest

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Minimum of 8 years of combined IT technical support experience, including direct hands‑on desktop support responsibilities
Minimum of 1–3 years of managerial or leadership experience overseeing technical teams
Experience coordinating or managing field technicians across multiple geographic regions
Demonstrated ability to meet performance objectives, manage team output, and support operational KPIs
Excellent verbal and written communication skills in a distributed, multinational environment
Romania-based (preferably Bucharest)
Bachelor’s degree required

Job Responsibility

Lead and manage a geographically distributed team of EMEA Field Technicians remotely
Oversee daily field operations across multiple countries, ensuring consistent delivery of onsite IT support for client’s offices and campus locations
Provide performance management, coaching, and guidance to partner-sourced technicians, ensuring adherence to processes and service expectations
Collaborate with partner organizations to address technician performance, escalations, and operational updates
Ensure timely resolution of hardware and software issues related to laptops, monitors, peripherals, mobile devices, and related IT equipment
Coordinate with server, network, and infrastructure teams when issues require specialized support or escalation
Monitor service delivery metrics, identify gaps, and implement improvements aligned with project and operational objectives
Support the leadership team in driving business process enhancements during the service transition and steady‑state operations
Participate in cross‑regional meetings and collaborate with global teams to align on best practices and service standards
Ensure compliance with organizational policies, customer requirements, and partner obligations across all supported locations

Fulltime

Tech Lead - Software Engineering, Data Platform

Location

Egypt , Cairo

Salary:

Not provided

Coca-Cola HBC

Expiration Date

Until further notice

Requirements

5 years of experience in leading and managing engineering teams
Practical experience in object-oriented programming, design patterns, software architecture
Knowledge about algorithms and data structures, with focus on solving complex problems
Ability to write well designed and testable code
Proficiency in Python and Spark
Expert knowledge of Azure data services and frameworks, such as Azure Data Factory, Azure Databricks, Azure SQL Database, Azure Data Lake Storage
Familiarity with data warehousing and business intelligence concepts and methodologies
Ability to work independently and in a team
Degree in Computer Science, Information Technology, Engineering, or related field
Strong ability to work independently, manage your own priorities, and deliver under ambiguity

Job Responsibility

Lead and mentor a team of platform engineers in delivering high-quality solutions using Python, Object Oriented Programming and Spark
Design and delivery of software solutions using Azure data services and frameworks, such as Azure Data Factory, Azure Databricks, Azure SQL Database, Azure Data Lake Storage, Microsoft Fabric and more
Work with stakeholders and Product Managers to understand required platform capabilities
Support End to end Platform roadmap planning and delivery together with Product Managers
Own platform lifecycle management, including upgrades, operational stability, reliability, and continuous improvements
Drive solution design, testing, troubleshooting, deployment, and operational excellence across Azure environments
Provide technical leadership, coaching, and knowledge sharing across engineering teams and platform users
Stay updated with the latest Azure data technologies and best practices
Ensure that the platform is scalable, reliable, secure, and compliant with the organization standards and policies
Collaborate closely with data scientists, BI analysts, and business stakeholders to understand requirements and translate them into technical solutions - including data products that feed AI/ML models built on Databricks

What we offer

Coaching and mentoring programs
Development opportunities
Equal opportunity employer
IT Equipment
Work with iconic brands
Supportive team

Fulltime

Field Tech Senior Manager

Location

Philippines , Taguig City

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Strong verbal and written communication skills
Manages escalated client situations with a focus on building positive client relationships
Excellent understanding of internal service processes and able to articulate these to clients
Strong technical and product knowledge

Job Responsibility

Supervise and manage a team of IT desktop support associates, smart hands, network & voice resources
Ensure the team provides effective & timely day-to-day IT support, advice, guidance & diagnosis, and timely incident resolution for client
Facilitate the day-to-day management of client incidents and requests & tech room operations ensuring a timely response within the established Service Level Agreement (SLA)
Perform follow up on incidents/requests with client as needed to ensure customer satisfaction
Assist the client portfolio to meet their goals in infra management and uptime
Manage the day-to-day work activities of the team, including rosters, timelines, expected customer experience, billing, prioritizing, and allocating workflow
Provide timely and effective advice, information, and expert technical interpretation on complex IT support matters
Work closely with HRBP to ensure corrective actions are put in place as needed
Place the customer at the center of all decision making
Be the key IT Support point of contact for the client portfolio

Fulltime

Applications Development Tech Lead Analyst

Citibank, N.A. seeks an Applications Development Tech Lead Analyst for its Irvin...

Location

United States , Irving

Salary:

159500.00 - 181952.00 USD / Year

Citi

Expiration Date

July 08, 2026

Requirements

Bachelor degree or foreign equivalent in Information Technology or related field and 6 years of progressively responsible, post-baccalaureate experience as a Systems Analyst, Digital Software Engineer Senior Analyst, Java Developer, IT Analyst or related position gathering and analyzing the Business requirements and converting them into Functional and Technical design documents
6 years of experience must include: Developing code and applying it to higher environments
Creating test case documents and performing unit testing, system integration testing, and user acceptance testing
Designing, developing, testing and deploying microservices
Java, Spring Boot, Microservice, Angular, JDBC, Json, webservices - REST/SOAP, XML, WSDL, JSON
WebSphere, STS, Visual Studio, Pivotal Cloud Foundry, SQL server, SVN, SoapUI, Splunk, windows
Must have 1 year of experience with: NLP, Node, JavaScript, Typescript

Job Responsibility

Analyze, design, develop, test & implement client/server and web applications using Java, Spring, Spring boot, Python, Angular, Node, JavaScript, and Web Services in Unix, Linux and Windows environment using RUP/Agile methodologies
Involved in technical and architectural discussions, translating strategic vision into precise technical requirements and solutions
Enabling Straight-Through Processing (STP) for the "luna flow," and designing backend APIs to integrate with Gemini 2.0 Flash for advanced intent classification
Regularly conduct comprehensive feasibility studies, provide accurate time and cost estimates, and contribute significantly to IT planning and application development
Span the entire development lifecycle, from analysis and design to implementation, ensuring robust user and operational support post-launch
Analyze complex issues, evaluate business processes, and recommend cutting-edge programming solutions while ensuring adherence to industry standards and developing strong security measures
Subject Matter Expert (SME) for senior stakeholders and mentor junior analysts, fostering skill development within the team
Operating with substantial autonomy, independent judgment to proactively assess and mitigate risk, ensuring compliance with all regulatory frameworks and upholding the highest ethical standards

What we offer

Medical, dental & vision coverage
401(k)
Life, accident, and disability insurance
Wellness programs
Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

Fulltime

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Field Services IT Tech Lead

Job Description

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