Field Services Administrator Job at Vodafone (Kato Petralona

Field Services Administrator

The role is responsible to assist, supports Field Services team members, and per...

Location

Greece , Athens

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

At least 2-year experience in a administrative, customer service or logistics experience role
Knowledge of ERP, SAP systems
Very good knowledge of the legal framework on the storage and handling of equipment
Excellent communication skills
Strong customer orientation attitude
Detail oriented with the ability to multi-task
Ability to work under pressure with strict time deadlines
Ability to work as a team member and interact with other departments
Advanced tools (TOA) for workforce appointment booking experience is preferred
Take initiative, being alerted, have a sense of urgency

Job Responsibility

Coordinate the team’s activities and monitor its performance based on quantitate and qualitative KPIs
Provide field services units and/ or Technicians with information about orders, stock of equipment’s, and customer requirements
Manage linkage of transfer documents to shipments and hold locations, coordinating with logistics to maintain stock integrity
Manage all delivery, storage, transportation and distribution activities
Inventory management and control and warehouse organization
Define and monitor SLAs and alerts for unmatched documents, driving timely resolution of outstanding items
Design and oversee exception workflows for unmatched or discrepant items, assigning responsibilities and ensuring corrective actions
Produce reconciliation reports (inventory vs. documents vs. accounting) and coordinate periodic audits to validate data accuracy
Receive and dispatch orders for products or deliveries for support and provisioning services
Prioritize field services assignments and/or calls according to urgency [SLAs] and importance

What we offer

Award-winning work environment -certified #1 Top Employer in Greece
Competitive pay, bonus & remuneration package
Private Health & Medical Insurance
Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad
Unlimited connectivity with our mobile, landline and Vodafone TV services – Experience first what our customers love
Unlimited access to learning resources and trainings
Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service
Remote work equipment to help you create a comfortable, ergonomic workspace at home
Spirit of Vodafone days: dedicated time to pause, develop new skills and connect with our teams, values and services
Extra days off: Vodafone Day, Family Day, Volunteering Day

Field Services Support

Under general supervision, provides highly visible customer support through the ...

Location

United States

Salary:

Not provided

NAPA Auto Parts

Expiration Date

Until further notice

Requirements

High school diploma or GED and zero (0) to two (2) years or relevant experience
Maintenance and reliability background
Ability to work independently
Strong critical thinking and problem solving ability
Strong communication skills required
Ability to maintain a professional demeanor in a stressful situation
Ability to manage contract location resources
Ability to manage travel budget
Excellent driving record preferred
Push/pull up to 100 pounds

Job Responsibility

Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems
Checks out and approves operational quality of system equipment
Instructs customers in the operation and maintenance of the system
Specializes in providing on-site installation customer support and performing diagnoses, troubleshooting, service, and repair of complex equipment and systems
Interprets customers' needs and clarifies the responsibility for problem resolution
Performs feasibility and approves operational quality of system equipment
Provides on-site technical product support and service to customers
Provides customers assistance with the operation and maintenance of the system
Serves as Motion's liaison with customer on administrative and technical matters for assigned projects
Performs other duties as assigned

What we offer

Options for healthcare coverage
401(k)
Tuition reimbursement
Vacation
Sick pay
Holiday pay

Fulltime

Hsc- Field Services Support

Under general supervision, provides highly visible customer support through the ...

Location

United States

Salary:

Not provided

Genuine Parts Company

Expiration Date

Until further notice

Requirements

Typically requires a high school diploma or GED and zero (0) to two (2) years or relevant experience
Maintenance and reliability background
Ability to work independently
Strong critical thinking and problem solving ability
Strong communication skills required
Ability to maintain a professional demeanor in a stressful situation
Ability to manage contract location resources
Ability to manage travel budget
More than 50% travel required
Push/pull up to 100 pounds

Job Responsibility

Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems
Checks out and approves operational quality of system equipment
Instructs customers in the operation and maintenance of the system
Specializes in providing on-site installation customer support and performing diagnoses, troubleshooting, service, and repair of complex equipment and systems
Interprets customers' needs and clarifies the responsibility for problem resolution
Performs feasibility and approves operational quality of system equipment
Provides on-site technical product support and service to customers
Provides customers assistance with the operation and maintenance of the system
Serves as Motion's liaison with customer on administrative and technical matters for assigned projects
Performs other duties as assigned

What we offer

options for healthcare coverage
401(k)
tuition reimbursement
vacation
sick
holiday pay

Fulltime

Administrative Assistant - Field Services

This is a FlexSteel position and is located in Baytown, TX. In office position i...

Location

United States , Baytown

Salary:

Not provided

Cactus Wellhead LLC

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent required
Three (3) to five (5) years of experience preferred
Intermediate language skills, mathematical skills, and intermediate reasoning ability
Strong verbal and written communication skills
MS Word, Excel, and Outlook
Ability to multi-task and maintain deadlines
Ability to build solid working relationships with customers, vendors, and interface with associates in all departments
This position may require: Pre-employment drug screening
Background checks
Medical examinations

Job Responsibility

Provide general administrative and clerical support including mailing, scanning, faxing and copying
Maintain document libraries in both printed and electronic forms
Schedule and coordinate meetings, appointments and travel arrangements
Prepare and modify documents, including correspondence, reports, drafts, memos and emails
Prepare support materials for all Services training requirements and new hire on-boarding
Maintain field staff SalesForce profiles, including but not limited to Certifications, Applications, safety training records, Customer orientations, etc
Validate field staff hour reporting documented on daily field tickets, including HSE documents
Coordinate event planning as well as meal ordering for special events
Maintain office supplies
Special projects or assignments as directed by management

Fulltime

Field Services Engineer (SLT Support)

Lamb Weston is seeking an Executive Support Engineer to join our team at our HQ ...

Location

USA , Eagle

Salary:

69500.00 - 104240.00 USD / Year

Lamb Weston

Expiration Date

Until further notice

Requirements

Four-year college degree is preferred
Focus on computer science, information systems or a related field desired
3+ Years of experience supporting end users and executives
Along with managing and deploying Desktop and Mobile devices, tools, and software with a focus on exceptional customer service and support required
Experience in a lead customer service role
Exceptional oral and written communication and customer service skills required
Display a high sense of urgency, adaptability, and flexibility in a fast-changing environment
Possess excellent problem-solving abilities including analytical, prioritization, and escalation
Ability to work within multiple departments internal to IT
Planning skills

Job Responsibility

Responsible for acting as the SPOC for members of the ELT and their executive admins
Quickly and accurately resolving issues while instilling confidence and demonstrating a high degree of professionalism and customer service
Provide recommendations to Executives on the best use of Lamb Weston IT Services to meet their needs
Take ownership of all hardware and software issues identified by the Executive and provide well-articulated and business-oriented status updates on a regular basis
Provides excellent customer service and can diffuse heightened end-user sensitivity
Travel with Executives to off-site meetings and/or conferences, providing personal support throughout the event
Supports highly visible meetings such as Board of Directors and quarterly Earnings calls
Troubleshoot, diagnose, and apply logical solutions to resolve problems pertaining to Lamb Weston devices, network connectivity, printing, web conference and application usage for the Executive team
Lead and assist with root cause analysis (RCA) as it relates to systems and peripheral devices
Responsible for professionally dispatching work to internal IT teams for resolution where appropriate and following up to ensure completeness of tasks

What we offer

Health Insurance Benefits - Medical, Dental, Vision
Flexible Spending Accounts for Health and Dependent Care, and Health Reimbursement Accounts
Well-being programs including companywide events and a wellness incentive program
Paid Time Off
Financial Wellness – Industry leading 401(k) plan with generous company contributions, Financial Planning Services, Employee Stock purchase program, and Health Savings Accounts, Life and Accident insurance
Family-Friendly Employee events
Employee Assistance Program services – mental health and other concierge type services

Fulltime

Technology Services Field Technician I - II

The Technology Services Field Technician is primarily responsible for installing...

Location

United States , Tucker

Salary:

60000.00 - 88600.00 USD / Year

Georgia System Operations

Expiration Date

Until further notice

Requirements

Associates degree in Telecommunications, Electronics, or related field
0-3 years telecommunications experience with expertise in T1, Ethernet and fiber technologies, as well as a basic understanding of routers/switches/firewalls, LAN/WAN, internet, and network management systems
3+ years telecommunications experience with expertise in T1, Ethernet and fiber technologies, as well as a basic experience with and understanding and configuration of network devices, LAN/WAN, internet, and network management systems
Knowledge of data transmission devices, power supplies/systems, audio/video equipment, generators, cooling and heating systems, security systems, LAN/WAN devices
Experience with fiber and digital test equipment, such as LAN sniffer, protocol analyzer, and OTDRs
Computer literate - proficient in the use of remote access software, MS/Word, Excel, Access, and PowerPoint
Has effective organizational and verbal/written communication abilities, active listening, critical thinking skills
Travel: 50-70%
May involve an atypical work schedule, including nights and weekends
On call rotation (shared with 2 other technicians) for 24x7 standby coverage

Job Responsibility

Installing, maintaining and troubleshooting a variety of network and system and other requests received via ticketing system, email, or other methods
Coordinate and work with vendors on a variety of projects and technology/system implementations across the Family of Companies including network devices, physical security equipment, audio/video system, phone system, power equipment, and servers
Consulting and assisting internal and external customers with research, testing, physical design and installation of network equipment and voice and data circuits/cabling to meet business requirements
Perform all configuration related tasks through a ticketed change management process
Plan, maintain and coordinate various technology services and systems to support the Family of Companies, including power facilities, video wall, cellular improvement, life safety system (i.e. fire alarm systems, cable television infrastructure, and building cabling
Coordinate and participate in site surveys and work with customers to gather information regarding voice/data communications and any other special project requirements
Develop maintenance documentation
Provide remote office/site design and maintenance support for physical security equipment including cameras, badge readers, video recorders and security alarm and monitoring systems at Tucker, Lawrenceville, remote offices, and power plants
Manage GSOC datacenters support activities by maintaining cable plant and datacenter diagram, responding to server and network issues, and participating in equipment/software upgrades and testing
Assist with hands on installation and turn-up of servers, routers, switches and all associated copper and fiber cabling

What we offer

Comprehensive medical, dental, and vision coverage
A strong retirement program
Career development
Flexible work schedules
Company vehicle usage provided

Fulltime

Field Services Support

Under general supervision, provides highly visible customer support through the ...

Location

United States of America , Fort Lauderdale, FL; Columbia, SC; USA MOT HSC Ft Myers FL88; USA MOT HSC Wilmington NC50; USA MOT HSC Ft Lauderdale FL87; View All 9 Locations

Salary:

Not provided

Alliance Automotive UK LV Ltd

Expiration Date

Until further notice

Requirements

High school diploma or GED
Zero (0) to two (2) years or relevant experience
Maintenance and reliability background
Ability to work independently
Strong critical thinking and problem solving ability
Strong communication skills required
Ability to maintain a professional demeanor in a stressful situation
Ability to manage contract location resources
Ability to manage travel budget
Excellent driving record preferred

Job Responsibility

Provides on-site installation customer support
Performs diagnoses, troubleshooting, service, and repair of complex equipment and systems
Interprets customers' needs and clarifies the responsibility for problem resolution
Performs feasibility and approves operational quality of system equipment
Provides on-site technical product support and service to customers
Provides customers assistance with the operation and maintenance of the system
Serves as Motion's liaison with customer on administrative and technical matters for assigned projects
Performs other duties as assigned

What we offer

Healthcare coverage
401(k)
Tuition reimbursement
Vacation
Sick pay
Holiday pay

Fulltime

Field Services Support

Under general supervision, provides highly visible customer support through the ...

Location

United States , Orlando, Columbia, Charlotte, Ft Myers, Wilmington

Salary:

Not provided

Alliance Automotive UK LV Ltd

Expiration Date

Until further notice

Requirements

High school diploma or GED
Zero (0) to two (2) years of relevant experience
Maintenance and reliability background
Ability to work independently
Strong critical thinking and problem solving ability
Strong communication skills
Ability to maintain a professional demeanor in a stressful situation
Ability to manage contract location resources
Ability to manage travel budget
Excellent driving record preferred

Job Responsibility

Provides on-site installation customer support
Performs diagnoses, troubleshooting, service, and repair of complex equipment and systems
Interprets customers' needs and clarifies responsibility for problem resolution
Performs feasibility and approves operational quality of system equipment
Provides on-site technical product support and service to customers
Provides customers assistance with operation and maintenance of the system
Serves as Motion's liaison with customer on administrative and technical matters for assigned projects

What we offer

Healthcare coverage options
401(k)
Tuition reimbursement
Vacation pay
Sick pay
Holiday pay

Fulltime

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