Field Service Technician Job at Darwin Recruitment GmbH (San Antonio)

Senior Field Service Technician

The role of the Senior Field Service Technician is to assist in developing and m...

Location

United States , Newark

Salary:

75000.00 - 85000.00 USD / Year

Nestlé Purina

Expiration Date

Until further notice

Requirements

High School Diploma or GED required
Bachelor’s degree in a technical field preferred
Strong knowledge of Microsoft Office Suite
3+ years in troubleshooting, problem-solving, and appliance repair, with a preferred focus on espresso machines
Valid driver’s license required
Ability to work independently with minimal supervision
Works effectively with both technical and non-technical team members
Experience in continuous process improvement desired
Willingness to travel to customer sites 80% of the time, including potential travel outside the area 30%
Adheres to safety protocols to ensure the safety of the service team and clients

Job Responsibility

Perform installation, troubleshooting, repair services, and preventative maintenance on B2B machine line
Travel to B2C/B2B customer locations to provide services and assess customer needs
Provide field services as needed, including weekends and holidays, based on shift requirements
Accurately complete and submit service request forms with detailed data (travel, labor, parts, comments)
Regularly update team members, parts representatives, dispatchers, and customers on service request statuses
Perform routine maintenance and repairs on Nespresso B2B machines to ensure optimal functionality
Troubleshoot technical issues remotely and on-site, providing timely solutions to minimize client downtime
Conduct thorough training sessions for clients on machine operation, maintenance, and troubleshooting
Manage and maintain an inventory of spare parts for efficient repairs
Document all service activities, including maintenance schedules, repairs, and client interactions

What we offer

Performance-based incentives
Competitive total rewards package
401k with company match
Healthcare coverage
Broad range of other benefits

Fulltime

Senior Field Service Technician

The role of the Senior Field Service Technician is to assist in developing and m...

Location

United States , Torrance

Salary:

75000.00 - 85000.00 USD / Year

Nestlé Purina

Expiration Date

Until further notice

Requirements

High School Diploma or GED required
Bachelor’s degree in a technical field preferred
Strong knowledge of Microsoft Office Suite
3+ years in troubleshooting, problem-solving, and appliance repair, with a preferred focus on espresso machines
Valid driver’s license required
Ability to work independently with minimal supervision
Works effectively with both technical and non-technical team members
Experience in continuous process improvement desired
Willingness to travel to customer sites 80% of the time, including potential travel outside the area 30%
Adheres to safety protocols to ensure the safety of the service team and clients

Job Responsibility

Perform installation, troubleshooting, repair services, and preventative maintenance on B2B machine line
Travel to B2C/B2B customer locations to provide services and assess customer needs
Provide field services as needed, including weekends and holidays, based on shift requirements
Accurately complete and submit service request forms with detailed data (travel, labor, parts, comments)
Regularly update team members, parts representatives, dispatchers, and customers on service request statuses
Perform routine maintenance and repairs on Nespresso B2B machines to ensure optimal functionality
Troubleshoot technical issues remotely and on-site, providing timely solutions to minimize client downtime
Conduct thorough training sessions for clients on machine operation, maintenance, and troubleshooting
Manage and maintain an inventory of spare parts for efficient repairs
Document all service activities, including maintenance schedules, repairs, and client interactions

What we offer

401k with company match
healthcare coverage
a broad range of other benefits
performance-based incentives

Fulltime

Field Service Technician

As a Field Service Technician, you'll represent our company at customer sites, e...

Location

United States , Dallas

Salary:

19.37 - 29.09 USD / Hour

Quadient

Expiration Date

Until further notice

Requirements

High School Diploma/GED or equivalent work experience
1-2 years in electrical/mechanical installation and repair
1-2 years of customer service experience
Strong communication skills
Ability to diagnose, repair equipment, and solve problems independently
Strong organizational skills and attention to detail
Adaptability to changing priorities
Willingness to travel up to 100% to customer sites
Valid driver's license and clean driving record
Capable of lifting or moving 55 lbs with or without accommodation

Job Responsibility

Install, service, or upgrade equipment onsite at customer locations
Diagnose and troubleshoot technical issues, providing effective solutions
Collaborate with customers to understand requirements and offer technical recommendations
Provide training and guidance on product operation and maintenance
Perform routine maintenance and manage stock of replacement parts
Document technical issues for escalation and evaluate customer needs for additional products or services

What we offer

Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle
Endless Learning: Access global opportunities for growth through our 24/7 online learning platform
Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program
Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme
Caring for Wellbeing: Access our complimentary employee assistance program for mental health support

Fulltime

Field Service Technician

As a Field Service Technician, you'll represent our company at customer sites, e...

Location

United States , Escondido

Salary:

19.04 - 28.51 USD / Hour

Quadient

Expiration Date

Until further notice

Requirements

High School Diploma/GED or equivalent work experience
1-2 years in electrical/mechanical installation and repair
1-2 years of customer service experience
Strong communication skills
Ability to diagnose, repair equipment, and solve problems independently
Strong organizational skills and attention to detail
Adaptability to changing priorities
Willingness to travel up to 100% to customer sites
Valid driver's license and clean driving record
Capable of lifting or moving 55 lbs with or without accommodation

Job Responsibility

Install, service, or upgrade equipment onsite at customer locations
Diagnose and troubleshoot technical issues, providing effective solutions
Collaborate with customers to understand requirements and offer technical recommendations
Provide training and guidance on product operation and maintenance
Perform routine maintenance and manage stock of replacement parts
Document technical issues for escalation and evaluate customer needs for additional products or services

What we offer

Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle
Endless Learning: Access global opportunities for growth through our 24/7 online learning platform
Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program
Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme
Caring for Wellbeing: Access our complimentary employee assistance program for mental health support

Fulltime

Field Services Technician 2

As a Field Service Technician 2, you will travel to customer sites to install, m...

Location

United States , Boise

Salary:

17.69 - 26.54 USD / Hour

Quadient

Expiration Date

Until further notice

Requirements

High School Diploma/GED or equivalent work experience
1–5+ years of experience in customer service and electrical/mechanical installation, troubleshooting, and repair (preferred)
Strong ability to diagnose and repair equipment from base-level to complex, high-speed production systems
Proficient in reading and interpreting technical diagrams, manuals, and schematics
Effective communicator with customers, sales, and technical teams
Strong organizational and problem-solving skills
Able to work independently, travel frequently, and lift up to 50 lbs. within OSHA guidelines

Job Responsibility

Install, configure, service, and upgrade equipment at customer sites, including both hardware and software components
Diagnose and troubleshoot technical issues, ensuring optimal equipment performance and minimal downtime
Provide hands-on training and guidance to customers on proper equipment use and maintenance
Perform routine maintenance, manage replacement parts inventory, and maintain tools and equipment
Communicate effectively with clients, keeping them informed during service calls and escalating issues when needed
Identify customer needs and recommend additional products or services to enhance their experience

What we offer

Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle
Endless Learning: Access global opportunities for growth through our 24/7 online learning platform
Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program
Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme
Caring for Wellbeing: Access our complimentary employee assistance program for mental health support

Fulltime

Field Service Technician

As a Field Service Technician, you'll represent our company at customer sites, e...

Location

United States , Austin

Salary:

19.00 - 24.00 USD / Hour

Quadient

Expiration Date

Until further notice

Requirements

High School Diploma/GED or equivalent work experience
1-2 years in electrical/mechanical installation and repair
1-2 years of customer service experience
Strong communication skills for interacting with customers and teams
Ability to diagnose and repair equipment
Ability to solve problems independently
Strong organizational skills
Attention to detail
Adaptability to changing priorities
Willingness to travel up to 100% to customer sites

Job Responsibility

Install, service, or upgrade equipment onsite at customer locations
Diagnose and troubleshoot technical issues, providing effective solutions
Collaborate with customers to understand requirements and offer technical recommendations
Provide training and guidance on product operation and maintenance
Perform routine maintenance and manage stock of replacement parts
Document technical issues for escalation
Evaluate customer needs for additional products or services

What we offer

Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle
Endless Learning: Access global opportunities for growth through our 24/7 online learning platform
Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program
Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme
Caring for Wellbeing: Access our complimentary employee assistance program for mental health support

Fulltime

Field Services Technician

As a Field Services Technician on the Cable Testing & Technical Services Team, y...

Location

United States , Knoxville

Salary:

Not provided

Analysis and Measurement Services

Expiration Date

Until further notice

Requirements

Associate degree in electronics, or equivalent technical training such as military instruction, or hands-on experience in field services, instrumentation, electrical systems, or related maintenance work
Prior travel experience and eagerness to travel extensively (90–110 days annually)
Hands-on technical skills, including ability to read electrical schematics, use multimeters and lab equipment, solder, and troubleshoot electronic systems
mechanical aptitude and strong manual dexterity
Professional communication with strong customer-service orientation
Strong work ethic, reliability, and stability
U.S. citizenship required

Job Responsibility

Travel to assigned locations as needed to perform field service work
Apply technical background to learn and carry out specialized testing, maintenance, or service activities
Communicate clearly and professionally with internal stakeholders and external partners
Work cooperatively with team members
Provide an orderly, safe, and efficient work environment
Follow all guidelines and expectations as set forth by organizational leadership

What we offer

Health Coverage – Generous employer contributions toward comprehensive health, dental, vision, life, and disability insurance
Retirement – 401(k) with generous employer matching contributions
Paid Time Off – Four weeks annual vacation plus at least 10 paid holidays per year
Professional Development – mentorship by senior engineers and PhDs, access to professional conferences, and continuing education opportunities
Career Growth – Annual salary reviews, raises, and advancement opportunities

Fulltime

Field Service Technician

The Field Service Engineer is responsible for providing on-site support to BD cu...

Location

United States , Multiple Locations

Salary:

24.90 - 38.70 USD / Hour

BD

Expiration Date

Until further notice

Requirements

A minimum of a High School diploma
A minimum of 3 years’ experience fixing instruments or components
A valid Driver's License with a clean motor vehicle record
Prior Field Service Engineer experience
Individuals with previous experience fixing medical device instruments
Previous customer interfacing role
Proficiency with MS Office applications such as Word and Excel
Familiarity with recent Mac and PC operating systems

Job Responsibility

Install and service instrumentation with minimum direct supervision
Provide follow-up service by calling customers who have recently been provided service
Accurately maintain car stock inventory, test equipment, tools, and technical data
Complete service documentation
Maintain expense levels within the established guidelines for field service travel and sites visits
Report quality control and other technical problems
Accurately maintain and utilize company vehicle
Interface effectively with other departments and managers to resolve customer problems and issues
Accountable for providing support to customers that meet BD standards of outstanding quality service at all times
Accountable for Company issued credit cards, travel advances, company vehicle, trunk stock of spare, and repair parts

What we offer

Annual Bonus
Potential reimbursement of vehicle usage/mileage
Medical coverage
Health Savings Accounts
Flexible Spending Accounts
Dental coverage
Vision coverage
Hospital Care Insurance
Critical Illness Insurance
Accidental Injury Insurance

Fulltime

Field Service Technician

Darwin Recruitment GmbH

Location:
United States , San Antonio

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 08, 2025

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