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We are recruiting a high-level Field Service Technician in Phoenix/Chandler, AZ area for a well-established UPS system services and repair company. The ideal candidate would be a generator technician or Industrial HVAC mechanic – UPS experience is not required. The job duties include performing comprehensive mechanical and electrical maintenance, troubleshooting, and repairs on critical-application equipment. This role requires high overnight travel and on call responsibilities. If you are looking for a great company that values their employees, this is the job for you!
Job Responsibility
Maintenance & Technical Tasks: Perform scheduled preventive maintenance (quarterly, semi-annual, annual) on UPS systems, inspect control panels, and replace/align major components (generators, couplings, clutches). Diagnose issues with Helpdesk support and log data via laptop
Reporting & Supervision: Complete checklists and Field Service Reports. Supervise outside contractors and diesel technicians during annual maintenance
Customer Communication: Deliver first-class customer service on-site. Maintain professional rapport and clearly communicate arrival times and equipment status updates
Travel & Availability: Maintain 24/7 short-notice availability for critical equipment. Travel extensively (~70%) within an assigned US region, with occasional international travel (Mexico, Canada, South America).
Requirements
High-level Field Service Technician
generator technician or Industrial HVAC mechanic – UPS experience is not required
performing comprehensive mechanical and electrical maintenance, troubleshooting, and repairs on critical-application equipment
high overnight travel and on call responsibilities
What we offer
401k + match
100% paid employee health insurance
Plenty of overtime opportunities
Overtime paid after 8 hours and double-time paid after 12 hours