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Daley and Associates · IT - Administration

Field Service Technician

United States, Buffalo 19.00 - 21.00 USD / Hour · Job Posted June 29, 2026

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Job Description

Daley And Associates is seeking an experienced Field Service Technician to provide on-site maintenance, troubleshooting, repair, installation, and customer support for business-related systems and equipment throughout the Buffalo, NY territory. The ideal candidate will have a strong electromechanical service background, experience servicing office technology equipment, excellent customer service skills, and the ability to work independently in a field-based environment. This role is a full-time, direct hire position paying an hourly rate of $19-$21 / hour.

Job Responsibility

Perform preventive maintenance, troubleshooting, and repair of printers, copiers, and multifunction devices
Diagnose mechanical, electrical, and connectivity issues and implement corrective actions
Install, configure, upgrade, and retrofit customer equipment
Deliver end-user training and technical support
Manage assigned service calls and maintain productivity standards
Complete service documentation and communicate effectively with customers and internal teams
Rebuild and refurbish equipment components as needed
Maintain a high level of customer satisfaction through timely and professional service delivery

Requirements

High School Diploma or GED
Valid driver's license with an acceptable driving record
Ability to lift up to 50 pounds and perform frequent bending, reaching, and lifting
Minimum 3 years of technical service, repair, and installation of office equipment

Nice to have

Experience servicing multifunction printers (MFPs), copiers, and print management devices
Knowledge of document management solutions
Previous shop technician experience
Strong mechanical and electrical troubleshooting skills
Excellent time management, organizational, and customer service abilities

Daley and Associates - All Job Offers

19.00 - 21.00 USD / Hour · Buffalo

Field Service Technician

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