Field Service Technician Jobs

Rhyme

Location:
United States

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Rhyme is a leading provider of IT services, office technology and products. We’re committed to solving all of our clients’ office needs and providing them with the best customer experience by having the best people on our team. We are currently seeking an experienced Field Service Technician to join our Platinum Level Service Team and service our clients. Qualified candidates for this position will have previous experience repairing copiers and printers. We offer the finest on-going training programs in the industry and are committed to the growth of our people.

Job Responsibility:

Troubleshoot, diagnose and resolve issues on office equipment at client locations and facilities
Inspect equipment and perform preventative maintenance on every call to ensure optimal performance of equipment
Document work performed on equipment, including all parts installed, by thoroughly and accurately entering data into mobile app
Communicate with Dispatch and utilize mobile app to plan and organize daily service calls
Travel to client locations to complete repairs and provide excellent customer service
Responsible for maintaining parts inventory by reporting parts used and verifying receipt of proper restock

Requirements:

Minimum of a high school diploma or equivalent
Previous professional experience repairing copiers and printers is preferred
Experienced and certified with Xerox, Sharp, and/or Kyocera preferred
Basic computer knowledge and skills
Effective and professional communications skills, both verbal and written
Strong organization, multi-tasking, and time management skills
Ability to be flexible and quickly adjust with changing demands of the job
Mechanical aptitude and ability
Basic electrical/electronics knowledge
Must have a valid driver’s license

What we offer:

8 hours of paid time off to volunteer in your community
Tuition reimbursement program - If you want to go back to further your education, Rhyme will help with $5k covered per calendar year
Comprehensive benefits package that includes: Medical, Dental, Vision, HRA, Life, Disability and 401k (w/ competitive match)
Annual company events (picnics, holiday parties, and sports outings) to get to know your teammates
Rhyme University Training and onboarding plans to prepare you for success
A team of talented coworkers who support your efforts and care about your accomplishments

Additional Information:

Job Posted:
December 11, 2025

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Field Service Technician