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Field Service Technician

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Advanced Technology Search Group

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Location:
Canada, Mississauga

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Responsibility:

  • Responsible for repairing, modifying, rebuilding and/or debugging of equipment on-site or at customer’s site, working according to technical drawings and other specifications
  • Respects and abides by all applicable customer plant rules, works according to safety rules
  • Provides on-site start-up and commissioning assistance for machinery
  • Provides advice to the customer’s personnel on technical issues related to equipment
  • Requests approval from supervisor and/or engineering for any design changes or modifications performed to machines in the field, prior to execution
  • Provides marked-up drawings or sketches of any changes done in the field for the proper update of the machine by Engineering
  • Files weekly expense, activity and service reports according to established rules
  • Performs debugging /assembly/wiring activities, on the floor, as requested by the Supervisor
  • Ensures equipment is delivered to the highest level of quality by dutifully reporting any quality issues observed on equipment either on the floor or at the customer’s site
  • Maintains a constant state of readiness and is able to travel on short notice
  • Assists the Supervisor in maximizing billable hours for the department
  • Provides support to Training and in preparing Training Job aids as required
  • Supports the preparation of machine manuals and other related documentation
  • At the end of a service visit, always recommends machine improvements and parts replacements required for the proper functioning of customer’s equipment
  • Provides over the phone support to customers when required
  • On request from the Supervisor, performs follow-up visits to customers after installation, recommending action plans to improve productivity
  • Represents the company in meetings with the customer installation team and local contractors
  • Supports the Project Manager in their interactions with customers during the Commissioning phase

Requirements:

  • Post-secondary education in mechanical and/or electrical field
  • Previous experience as a Field Service Technician is preferred
  • Must be able to fluently read mechanical assembly drawings, electrical and pneumatic schematics
  • Strong mechanical and electrical troubleshooting skills
  • Excellent communication skills, both oral and in written report format in English
  • Organized, self-disciplined and professional in demeanor
  • Able to travel up to 65-70% of the time
  • Must have a valid passport
  • Must be able to travel to the USA and overseas without restrictions
  • Must have a valid driver’s license without restrictions
  • Must be able to rent a car in any country without restrictions

Nice to have:

  • Millwright certificate would be an asset
  • Knowledge of problem solving techniques, root cause analysis is an asset
  • Knowledge and Hands-on experience on Allen Bradley, Siemens, ABB

Additional Information:

Job Posted:
December 15, 2025

Employment Type:
Fulltime
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