Field Service Technician, CVS Health

CVS Health

Location:
United States, Albany

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

18.50 - 38.82 USD / Hour

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Job offer has expired

Job Description:

The primary responsibilities for this Field Service Technician position include providing great customer service while installing, diagnosing and solving retail equipment failures within service level agreements at CVS locations within a service geography. Equipment includes POS (point of sale) registers, self -checkout registers, thermal printers, laser printers, scanners, servers, PCs, thin clients, phone systems, RF, networking, pharmacy, minute clinic, photo, and other related computer peripherals.

Job Responsibility:

Providing great customer service while installing, diagnosing and solving retail equipment failures within service level agreements at CVS locations within a service geography
Driving between CVS locations in a large geography to service and install hardware
Assisting other neighboring areas with workload
Working normal day shift, on call for weekday evenings and onsite high severity service calls with rotating weekend and holiday coverage for onsite high severity service calls

Requirements:

1-3 years of previous hands-on technical knowledge and experience
Strong Customer Service skills
Valid Driver’s License with no major violations
Ability to pass a substance/drug test and background check
Ability to drive between CVS locations in a large geography on daily basis
Available to work days, nights, weekends, holidays
Ability to troubleshoot hardware
Reside in the territory supported
Ability to lift laser printers, servers, heavy equipment 75lbs and occasionally work on a ladder

Nice to have:

Associates or Bachelor’s Degree in Computer Science or Technical school
1-3 years experience in PC’s and Peripherals Installation

What we offer:

Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access

Additional Information:

Job Posted:
August 10, 2025

Expiration:
August 23, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Field Service Technician