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MI Conveyance Solutions Field Service Technicians provide the highest levels of mechanical service to meet the needs of our customers. Whether repairing and installing conveyor belts or repairing and maintaining mechanical equipment, we cater to the needs of our customers to keep their industry in motion.
Job Responsibility:
Perform on-site belt installation, splicing, and preventative maintenance
Perform occasional call outs for emergency repairs
Fabricate lightweight and/or heavyweight belts in shop
Perform rigging to facilitate the lifting of belt rolls, presses and tooling on and off conveyor systems
Perform basic millwright tasks such as torch heating and cutting as well as removal and installation of conveyor components such as bearing, idlers, pulleys, gearboxes, and motors
Serve as customer contact on technical and service-related issues
Work under direct supervision and follow detailed guidelines to work on moderately complex repairs and installations
Work in a safe, courteous, and professional manner always
Ensure that processes and environmental conditions comply with local and national regulatory agencies, and Motion’s safety standards
Responsible for the installation, diagnostics, repair and support for equipment that is installed and operating at customer sites
Diagnose problems with equipment, assess the extent of the problem, document findings, make decisions to repair and/or replace parts
Keep customers informed on the nature of service provided or outstanding issues and recommends system enhancements, upgrades, or repairs
Provide technical support and training to customers on operational or maintenance aspects of system equipment
Communicate technical information to technical and non-technical stakeholders and meet customers daily or as required to ensure high levels of customer satisfaction
Perform on-site services for new and existing clients, which may include on-site emergency repairs, equipment servicing and equipment upgrades on a 24/7 on-call basis
Requirements:
Technical degree
Zero to three years of related experience or equivalent combination
Ability to read measuring equipment and perform basic math calculations
Ability to operate shop equipment safely
Ability to operate manlifts, forklifts, hand power tools and shop equipment safely
Excellent communication skills
Work effectively with customers, peers and management to resolve client issues
Willingness and ability to drive company vehicles in alignment with Company policy required within one year of start date
DOT preferred
Must be in alignment with company drug free workplace and other required customer regulatory requirements