Field Service Technician Job at Cactus Wellhead LLC (Casper)

Field Service Technician

Cactus Wellhead LLC

Location:
United States , Casper

Category:
Energy

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

This is a Cactus Wellhead position and is located in Casper, WY. This is a non rotational position. Looking for local candidates. Job Summary: Responsible for all field service activities, including installation, testing, servicing, and repairing wellhead equipment. Maintains customer base by performing timely and competent service work.

Job Responsibility:

Comply with all quality, safety, health, environmental requirements, policies and procedures relevant to the position
Checks equipment compatibility, inspecting condition, dry fitting, and communicating relevant information with customers
Installs and tests equipment in accordance with operating procedures
Service all Wellhead equipment as requested by customers following maintenance procedures
Repairs all Wellhead equipment as requested by customers and as necessary due to field malfunctions
Is competent with all Wellhead equipment, including lubricators and saws
Maintains service vehicle and tolls/equipment
Ensures periodic maintenance is consistent with company policy and promptly reports required repairs to the Service Manager
Provides feedback to the Company through reporting of field problems and failures to the Service Manager for processing of Field Complaint Reports
Identifies and ensures appropriate tools, backup equipment and parts are available at or taken on service job
Prepares Field Service Orders, Rental Tickets, and customer-required documents accurately and completely
Maintains a high degree of customer satisfaction by providing timely and competent service
Special projects or assignments as directed by management

Requirements:

High school diploma or general education degree (GED)
3 to 5 years related experience and/or training
or equivalent combination of education and experience
Customer specific required training
Certified in H2S, SafeLand, and DOT when driving vehicles greater than 10,001 GVWR
Working knowledge of Cactus Wellhead Product, Customer Service Best Practices, Service Documentation and Record Keeping, Wellhead and Valve Equipment Compatibility, Wellhead and Valve Installation, Operation, and Maintenance, Field Equipment Repair, Equipment Troubleshooting of Cactus Wellhead and other OEM Equipment
Intermediate Computer, Language, and Mathematical Skills
Intermediate Reasoning Ability
Must possess the ability to speak, read and understand English
Must be able to lift/move up to 50 pounds regularly
Stand and walk for extended periods (up to 12 hours per shift)
Climb stairs and ladders
Bend, stoop, kneel, and reach
Work in confined spaces when required
Operate heavy equipment and power tools
Perform repetitive movements
Wear required Personal Protective Equipment (PPE)
Follow all safety protocols and procedures
Participate in regular safety training
Complete required safety certifications
Comply with all environmental regulations
Pre-employment drug screening
Background checks
Medical examinations
Safety certifications
Valid driver's license
Ability to wear personal protective equipment (PPE)
Working in various weather conditions
Travel to remote locations