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The Field Service Technician provides professional service and support for customers by overseeing field service installation, startup, repairs, and maintenance for generators. Must be willing to work in all outdoor climates, be on call, and travel to various customers within their designated region.
Job Responsibility:
Maintain working knowledge of power generation systems and its components, including knowledge of the mechanical operation, associated hazards, and proper usage of the equipment to troubleshoot and accurately diagnose malfunctions
Troubleshoot, perform diagnostic testing, load-bank testing, start-ups on generators, and perform preventative maintenance and repairs on generator systems
Ability to interpret schematics and operational manuals for practical application on repair and maintenance tasks
Prepare accurate quotes for repairs and complete/submit work orders
Coordinate service dates with lease operators of customer site
Maintain reliability and working order of unit fleet
Required to be part of an on-call rotation to meet scheduling needs of the department
Know and comply with all safety policies, standards, and procedures that apply to your job
Actively participate in all required training and safety meetings
Use the correct tools and use them safely
Immediately report all incidents, near-misses, and unsafe conditions to your supervisor
Abide by all policies and procedures
Assist with any task required by the direct supervisor
Other duties as assigned
Requirements:
Ability to work outdoors in the elements
An aptitude for mechanical diagnosis and repair
Demonstrated experience with servicing equipment
Time management and organizational skills with the ability to work alone
Effective communication and customer service skills
Read and follow complex directions in manuals and relay information in reports
Must treat everyone equally with respect and dignity
A valid driver’s license and the ability to work legally in the US
Pass a drug screening
Clean motor vehicle record
Nice to have:
You are team-oriented, approachable, and work well with others
You take pride in your work, ensuring accuracy and quality in every task
What we offer:
100% covered Medical, Dental, and Vision
401K with company match, immediate vesting
Paid time off (non-rotational roles), 15+ company paid holidays