Field Service Technician

• Responsible for the installation, diagnostics, repair and support for equipment that is installed and operating at customer sites
• Diagnose problems with equipment, assess the extent of the problem, document findings, make decisions to repair and/or replace parts
• Conducts technical analysis of product implementations, modifications and enhancements to products in accordance with specific customer specifications
• Keeps customers informed on the nature of service provided or outstanding issues and recommends system enhancements, upgrades, or repairs
• Works under direct supervision and follows detailed guidelines to work on moderately complex repairs and installations
• Ensures that processes and environmental conditions comply with local and national regulatory agencies, and Motion's safety standards
• Provides technical support and training to customers on operational or maintenance aspects of system equipment
• Communicates technical information to technical and non-technical stakeholders and meets customers daily or as required to ensure high levels of customer satisfaction
• Performs other duties as assigned
• Performs on-site services for new and existing clients, which may include on-site emergency repairs, equipment servicing and equipment upgrades on a 24/7 on-call basis

• Must be eligible to participate in the DoD Skillbridge program
• Typically requires a technical degree and zero (0) to three (3) years of related experience or an equivalent combination
• Ability to read hydraulic schematics
• Ability to operate shop equipment safely
• Excellent verbal and written communication skills
• Work effectively with customers, peers and management to resolve client issues
• Push/pull up to 100 pounds
• Lift/carry up to 100 pounds
• Lift bulky objects
• Neck rotation, trunk rotation, stair climbing, repetitive bending, kneeling, sustained squat, forward reaching, overhead reaching, reach and lift, ladder climb and carrying/crawling
• Working conditions may be indoor and/or outdoor. Noise level may be loud at times

options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay