Field Service Technician

• Performs on-site belt installation, splicing, and preventative maintenance and occasional call outs for emergency repairs
• Fabricate lightweight and/or heavyweight belts in shop
• Performs rigging to facilitate the lifting of belt rolls, presses and tooling on and off conveyor systems
• Performs basic millwright tasks such as torch heating and cutting a swell as removal and installation of conveyor components such as bearing, idlers, pulleys, gearboxes, and motors
• Serves as customer contact on technical and service-related issues
• Works under direct supervision and follows detailed guidelines to work on moderately complex repairs and installations
• Works in a safe, courteous, and professional manner always
• Ensures that processes and environmental conditions comply with local and national regulatory agencies, and Motion’s safety standards
• Performs other duties as assigned
• Responsible for the installation, diagnostics, repair and support for equipment that is installed and operating at customer sites
• Diagnose problems with equipment, assess the extent of the problem, document findings, make decisions to repair and/or replace parts
• Keeps customers informed on the nature of service provided or outstanding issues and recommends system enhancements, upgrades, or repairs
• Provides technical support and training to customers on operational or maintenance aspects of system equipment
• Communicates technical information to technical and non-technical stakeholders and meets customers daily or as required to ensure high levels of customer satisfaction
• Performs on-site services for new and existing clients, which may include on-site emergency repairs, equipment servicing and equipment upgrades on a 24/7 on-call basis

• technical degree and zero (0) to three (3) years of related experience or an equivalent combination
• ability to read measuring and equipment and perform basic math calculations
• ability to operate shop equipment safely
• ability to operate (be trained to operate) manlifts, forklifts, hand power tools and shop equipment safely
• excellent communication skills
• work effectively with customers, peers and management to resolve client issues
• willingness and ability to drive company vehicles in alignment with Company policy required within one year of start date
• DoT preferred
• must be in alignment with company drug free workplace and other required customer regulatory requirements
• push/pull up to 100 pounds
• lift/carry up to 100 pounds
• lift bulky objects
• neck rotation, trunk rotation, stair climbing, repetitive bending, kneeling, sustained squat, forward reaching, overhead reaching, reach and lift, ladder climb and carrying/crawling
• working at heights from manlifts, platforms and elevated walkways may be required
• requires wearing safety equipment and safety harness
• working conditions may be indoor and/or outdoor
• noise level may be loud at times

options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay