Field Service Technician, CVS Health

CVS Health

Location:
United States, Henderson

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

18.50 - 35.29 USD / Hour

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Job Description:

Field Service Technician position at CVS Health providing great customer service while installing, diagnosing and solving retail equipment failures within service level agreements at CVS locations in a service geography. The position involves driving between CVS locations to service and install hardware, working normal day shift with on-call requirements for high severity service calls.

Job Responsibility:

Installing, diagnosing and solving retail equipment failures within service level agreements at CVS locations
Servicing equipment including POS registers, self checkout registers, thermal printers, laser printers, scanners, servers, PCs, thin clients, phone systems, RF, networking, pharmacy, minute clinic, photo and other related computer peripherals
Driving between CVS locations in a large geography to service and install hardware
Assisting other neighboring areas with workload
Being on call for weekday evenings onsite high severity service calls
Rotating weekend and holiday coverage for onsite high severity service calls

Requirements:

1+ year of previous hands-on technical knowledge and experience
1+ year of strong Customer Service skills
1+ year of troubleshooting hardware
Valid Driver's License with no major violations
Ability to pass a substance/drug test and background test
Ability to drive between CVS locations in a large geography on daily basis
Available to work days, nights, weekends, holidays
Reside in the territory supported
Ability to lift laser printers, servers, heavy equipment 75lbs and occasionally work on a ladder
Verifiable High School diploma or GED is required

Nice to have:

Technical Certifications
Technical Degree
Previous technical work experience

What we offer:

Affordable medical plan options
401(k) plan with matching company contributions
Employee stock purchase plan
Wellness screenings
Tobacco cessation and weight management programs
Confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access

Additional Information:

Job Posted:
September 27, 2025

Expiration:
October 04, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Field Service Technician