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Cactus Wellhead LLC Logo Cactus Wellhead LLC · IT - Administration

Field Service Technician

United States, Fort Collins · Job Posted July 03, 2026
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Job Description

Job Summary: Responsible for all field service activities, including installation, testing, servicing, and repairing wellhead equipment. Maintains customer base by performing timely and competent service work.

Job Responsibility

  • Comply with all quality, safety, health, environmental requirements, policies and procedures relevant to the position
  • Checks equipment compatibility, inspecting condition, dry fitting, and communicating relevant information with customers
  • Installs and tests equipment in accordance with operating procedures
  • Service all Wellhead equipment as requested by customers following maintenance procedures
  • Repairs all Wellhead equipment as requested by customers and as necessary due to field malfunctions
  • Is competent with all Wellhead equipment, including lubricators and saws
  • Maintains service vehicle and tolls/equipment
  • Ensures periodic maintenance is consistent with company policy and promptly reports required repairs to the Service Manager
  • Provides feedback to the Company through reporting of field problems and failures to the Service Manager for processing of Field Complaint Reports
  • Identifies and ensures appropriate tools, backup equipment and parts are available at or taken on service job
  • Prepares Field Service Orders, Rental Tickets, and customer-required documents accurately and completely
  • Maintains a high degree of customer satisfaction by providing timely and competent service
  • Special projects or assignments as directed by management

Requirements

  • High school diploma or general education degree (GED)
  • 3 to 5 years related experience and/or training
  • or equivalent combination of education and experience
  • Certified in H2S, SafeLand, and DOT when driving vehicles greater than 10,001 GVWR
  • Working knowledge of Cactus Wellhead Product
  • Customer Service Best Practices
  • Service Documentation and Record Keeping
  • Wellhead and Valve Equipment Compatibility
  • Wellhead and Valve Installation, Operation, and Maintenance
  • Field Equipment Repair
  • Equipment Troubleshooting of Cactus Wellhead and other OEM Equipment
  • Intermediate Computer, Language, and Mathematical Skills
  • Intermediate Reasoning Ability
  • Must possess the ability to speak, read and understand English
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